Audience
Customer Service solution for companies
About Success4
Success4 centralizes data from all customer interactions and data sources, monitors health and product usage, and predicts customer behavior so that the customer success teams can proactively engage with their customers in the most meaningful way.
Pricing
Starting Price:
$99
Pricing Details:
$99 per user for a month for the first 5 users and $89 for every other user after that 5.
Integrations
Company Information
Success4
Founded: 2016
United States
success4.us
Chameleon
Chameleon is the deepest digital adoption platform for product success, empowering SaaS teams to build no-code, self-service user onboarding, feature adoption, and feedback collection.
• PMs, PMMs, and CSMs can build, manage and improve product experiences for your web application without writing code.
• Using Chameleon you can show new users key functionalities, highlight product changes, improve feature discoverability, and reduce confusion and support requests.
• Deploy NPS, CSAT, CES and custom surveys to users, triggered at the right time and to the right audience.
• Add self-serve help and user onboarding launchers to guide users without interrupting their workflow.
• Chameleon automatically collects the data on tour performance that can be used to optimize tours.
• Variations can be shown to different users and all tours can be A/B tested.
• Connect to one of the hundreds of integrations Chameleon supports
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elevio
Elevio is a knowledge platform that helps companies capture, deliver, measure and evolve their product knowledge.
We help growing teams reduce their support loads and enterprise teams better manage their knowledge requirements.
Deliver contextual answers to customers or give your support agents the right info as they need it. Reduce support loads, increase customer success and create custom knowledge experiences for your product.
Is your team utilising Knowledge Centred Service (KCS)?
With Hub, your whole team can collaborate to make sure your docs are up to date, accurate, and as detailed as they need to be.
Based on user feedback and data analysis, it's the backbone of continuous user education.
Learn more
FROGED
FROGED is where Customer Success meets Product-led growth. One affordable platform to solve onboarding, retention & support challenges - built by a SaaS, for SaaS companies.
Brands can optimize their entire Customer Lifecycle: Onboarding, Engagement, and Proactive Customer Support. Using one platform you can:
- Automate support (live chat, help desk & integrations)
- Increase product adoption (in-app messages and email campaigns & automation)
- Reduce churn by up to 76% (Use NPS surveys, omnichannel communication, & keyword spotting)
Plus increase engagement, overall MRR, and retention rate.
Our tech stack is adaptable with over 2K+ integrations including WhatsApp, Jira, Google, Zapier, Segment, Facebook Messenger to name a few.
Explore FROGED's limitless possibilities with a 7-Day FREE TRIAL today.
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Userback
Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products.
With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features.
Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn.
Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X.
No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.
Learn more
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Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
Online
Success4 Frequently Asked Questions
Success4 Product Features
Customer Success
Account Alerts
Account Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Communication Management