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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"STAYS credibility and team competence" Posted 2020-07-15
Pros: The system in our view facilitates our work in every way. As we work with several rental sites, the tools provided by STAYS give us all the tranquility we need from communication with the guest, calendars, financial, in short, we customers are motivated to grow in our business in partnership with STAYS.
Cons: We understand that the financial part, must have its tools perfected to help us.
Overall: It is important to emphasize that the STAYS rear is always available when we need it. We are satisfied with the help of the system in our day to day and with the team's competence.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Product and Service " Posted 2020-07-14
Pros: I am satisfied with the product and service. I consider the benefit of the system agility and flexibility.
Cons: I consider as a point of improvement the complexity for learning the tools.
Overall: Overall, I find the system very good to use. I use it frequently and am satisfied with the service from the staff.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"The system has improved a lot" Posted 2020-07-14
Pros: The support service is very good and the system has improved a lot in recent years. I consider the integration with OTAS as advantages of the systems and the centralization of property control.
Cons: I believe that integration with OTAS could be more complete and achieve promotions.
Overall: Overall, I am pleased to have chosen the stays system, I saw several others and I chose the Brazilian one.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"The platform is very good" Posted 2020-07-13
Pros: I like the convenience of updating prices, photos and information on Booking and Airbnb in one place.
Cons: The platform is very good, with minor sporadic flaws.
Overall: My system overview is great, as it allows me to update the information in a practical way. I like the convenience of updating prices, photos and information on Booking and Airbnb in one place.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Satisfaction with the service" Posted 2020-07-13
Pros: I am satisfied, as the system allows me to have an efficient control of reservations and with that, I can save time.
Cons: The process of adapting with the system was a little difficult at first, but now we are more familiar.
Overall: Overall, I am satisfied with the use of the system, as it greatly reduces my work. It is good to be able to have an efficient control of my reserves.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Speed of service" Posted 2020-07-13
Pros: The dynamism combined with the ease of operation and the simplicity of the system. I also like customer service and instruction manuals.
Cons: Sometimes the answers were not satisfactory for solving the problem, and so the time for the solution was increased.
Overall: Stays.net is currently among the best channel managers in the world, so I know that I am conducting my business with the latest in the market. If it could encourage an improvement, it would be the API connection with the portals. The Cross Selling tool is the strong point, as it facilitates the partnership with companies that act in the same way as us.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"I am extremely well attended in my demands " Posted 2020-07-13
Pros: The ease of working with the system. It is a very instructive tool.
Stays support serves me very well.Cons: In and out times are not according to what I need, do not accept broken schedules.
Overall: For my company it serves very well, the limitations mentioned as against today does not prevent it from having an effective operational.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Credibility and service" Posted 2020-06-26
Pros: I am extremely satisfied with the channel manager and system management tools. I am also satisfied with the support of the customer service team.
Cons: Some tools can be improved, but I see a continuous effort by the team to do this.
Overall: I like the system, because I have confidence in the team and services offered, in addition to daily monitoring at all stages.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Product and Service" Posted 2020-06-26
Pros: Great system. And I got help whenever I needed support. I am extremely satisfied with the channel manager.
Cons: I believe that the system could be more self-explanatory.
Overall: Actually, in the beginning I had many difficulties, but in the course I took questions and I still learn a lot with SUPPORT team.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Customer Service" Posted 2020-06-26
Pros: Staff service definitely. They answer quickly and are very helpful. It is a very complete system that includes all areas for businesses with vacation rentals.
Cons: Financial and operational management tools could be improved.
Overall: Very complete system that includes all areas for businesses with vacation rentals. Best of all is a support team that responds promptly and proactively to any questions or difficulties in using the system. I recommend!
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Meets my needs as software to manage many properties" Posted 2020-06-26
Pros: The system takes care of what I need, managing houses for seasonal rentals from one place. I can edit the same property in several ota's and I have my own website with properties with the system.
Cons: I can no longer edit my property ad content on Homeaway.
Overall: Meets my needs as software to manage many properties. The system takes care of what I need, managing houses for seasonal rentals from one place.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Very good platform, great service!" Posted 2020-06-26
Pros: It is an easy-to-use interface, with calendar synchronization and fast and excellent technical support.
Cons: The module that includes the reporting part needs to improve a lot!
Overall: Very good platform, great service! It is an easy-to-use interface, with calendar synchronization and fast and excellent technical support.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
" Meets most of my needs" Edited 2020-06-30
Pros: I am satisfied with the implementation process, with the sales and pricing tools, as well as my website made by Stays.
Cons: I believe that operational management tools can be improved so that I can apply more in my day to day.
Overall: In general, the system helps me control my bookings, especially avoiding overbookings with the channel manager.
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