SpiceCRM Alternatives

Simplify the way your team works with monday.com, a cloud-based project management platform that provides customizable no-code solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and more. monday.com allows businesses of all sizes to work in an efficient environment where every team member can assign tasks, automate repetitive work, collaborate in real-time, and share files. With this platform, you can manage everything from simple to complex projects and ensure seamless communication between team members. Customizable dashboards give quick high-level overviews of every project, visual boards help organize tasks, and thanks to integrations with third-party applications such as Outlook, Zoom, Gmail, Google Drive, Dropbox, Excel you can continue working with all your existing tools within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries and verticals.

Act! Premium is perfect for small and midsize businesses looking to market better, sell more, and create customers for life. With unparalleled flexibility and freedom of choice, Act! Premium accommodates the unique ways you do business, whether it’s on-premises (Act! Premium Desktop), in the cloud (Act! Premium Cloud), or, you can leverage a hybrid deployment for maximum flexibility! Act! also offers customizations to fit your specific business or industry processes or your preferences for deployment and access, the possibilities with Act! Premium are limitless. Act! Premium includes powerful CRM and Marketing Automation tools in one platform, making it easy for you to up your sales and marketing game – and ultimately create customers for life.

Pipedrive is a web-based sales CRM (customer relationship management) software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process to focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite sales tasks in one workspace. Unlock instant sales insights with Pipedrive’s visual sales pipeline and fine-tune your strategy with robust reporting features and a personalized AI Sales Assistant. Reach the right contacts at the right time with intelligent lead segmenting and activity reminders that tell you when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click. With Pipedrive, winning has never been easier.

Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. With Creatio, you can take advantage of a ready-to-go industry-leading CRM while also enabling users - whether business users without coding skills or professional developers - to create powerful business apps and easily automate various aspects of the company’s operations with no code. Creatio CRM is a full-fledged suite of products for marketing, sales, and service automation integrated on one no-code platform. Creatio products can be deployed as a single CRM bundle or as standalone solutions to fit your company’s exact needs. Accelerate lead-to-revenue with 360-degree customer view, advanced lead & opportunity management, omni-channel campaign automation and more. Featuring a variety of built-in tools for workflow automation, the Creatio platform allows you to create business applications of any complexity and scale.

Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard users and show them how to derive value from your product. Increase adoption, conversion & retention with: Interactive product tours & walkthroughs for guiding users step by step Hints, beacons & tooltips for highlighting new features, delivering tips & providing contextual support Onboarding checklists for showing users progress of their onboarding journey Announcements for publishing important news directly in your application Feedback widget to make it easy for users to report bugs and share ideas Life Ring Button for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget Knowledge base for allowing users to solve problems without having to contact your support Custom events for triggering flows based on user behavior Segmentation for tailoring experiences to personas Analytics to understand user behavior

Canapii provides unique solutions to manage in-person, hybrid, and virtual events. As the only supplier with genuine 24/7 customer service, our global team lives and breathes events, no matter their location or size. From registration all the way to post-event analytics, Canapii users can streamline their entire event organization and create truly unique event experiences. By being ahead of the innovation curve, we enable our customers to impress their audiences every step of the way. Canapii supports video meetings and streams HD quality keynotes across PC browsers and mobile apps. It drives audience engagement through chats, comments, notifications, gamification, live questions, and polls. Automation is core to Canapii. Registration, travel arrangements, personal agendas, and meeting approval systems are all built in the platform.

Pendo is a product experience platform that helps software product teams deliver products users love. With Pendo, product teams can answer questions like which features are customers using? Which features are they ignoring? Which ones are driving delight and which are causing pain and confusion? From these same insights, you can easily set up in-app messages, guides and walkthroughs without any coding to help users get the most value from your products. By quickly identifying the specific features and workflows that cause users pleasure and pain, you can use the Pendo platform to guide users through the rough spots and drive them to adopt the features that create raving fans.

WelcomeHome was founded with the vision of providing leading technology for sales and marketing professionals in the senior living space. The company’s signature platform is a proprietary customer relationship management (CRM) software system, delivered as a service. We make it easier, allowing software to do what software does best and humans do what they do best – connecting with seniors, their families, and their referrers.

Chameleon is the deepest digital adoption platform for product success, empowering SaaS teams to build no-code, self-service user onboarding, feature adoption, and feedback collection. • PMs, PMMs, and CSMs can build, manage and improve product experiences for your web application without writing code. • Using Chameleon you can show new users key functionalities, highlight product changes, improve feature discoverability, and reduce confusion and support requests. • Deploy NPS, CSAT, CES and custom surveys to users, triggered at the right time and to the right audience. • Add self-serve help and user onboarding launchers to guide users without interrupting their workflow. • Chameleon automatically collects the data on tour performance that can be used to optimize tours. • Variations can be shown to different users and all tours can be A/B tested. • Connect to one of the hundreds of integrations Chameleon supports

Salesdoor is a Unique Customer Relationship Management Solution specifically designed for specialty pharmacy, pharmaceuticals and healthcare industry. Having vast practical experience in specialty pharmacy services we exactly know your needs. You need a system that can adopt your unique workflows seamlessly and don’t require complex configurations to get started. Stay connected to your clients with Salesdoor. Manage all communication and marketing using all in one platform. Built in contacts library enables you to reach out to more potential clients and grow rapidly. Salesdoor’s state of the art lead tracking allows you to grow, target and retarget your leads at every stage of your sales funnel. With Salesdoor, you don’t need any other tool for project management, sales, marketing or internal team performance tracking. Salesdoor is specifically designed and build for companies who need to engage physicians and medical staff to sell products and services.

BSI CRM will give you a 360° view of your customers – at any time, from any department, and at every touchpoint. It will win you over with its modular design, high configurability, and open technology. It has received praise for this flexibility from experts and customers alike and has earned CRM awards. The best reward for us, however, is having happy users. We love CRM and have dedicated ourselves to it for almost 25 years. Thanks to its cutting-edge platform and innovative product development, BSI CRM is already in its 16th generation. If your company has complex needs, as they are common in large corporations, we are the right partner for you. We offer a vast ecosystem and many standard interfaces, and our experience is reflected in attractive total cost of ownership (TCO) numbers. Whether you are B2B, B2C, or B2B2C, BSI CRM will adapt to your business, processes, and your IT environment – not the other way round.

Tapdesk is a CRM and leads search tool designed to streamline the sales process of every sales organization allowing more time and energy to closing deals. It is a tool built for sales professionals and organizations with sales team. Tapdesk is powered by AI and our Machine learning algorithm provides you with relevant data to increase your productivity and cut out waste. We have a unique search capability that allows users to find decision makers and potential customers based on multiple criteria. Tapdesk is designed to find leads that are relevant to your business and current in your niche. A complex process involving several computational steps, Tapdesk AI is engineered to make it both reliable and fast. This experience is quite incredible, we simply call it genius.

CarePlan, More than 200 satisfied carers. The ambulant healthcare software including automatic route planning for the first time. The new intuitive care software that simplifies everyday work, reduces tasks and focuses on care. With CarePlan, operation is child's play. All functions are clearly arranged and easy to understand. With CarePlan, care management becomes an experience. All changes and adaptations are applied directly and for all users. No waiting times - no frustration. You can always rely on CarePlan, even in stressful situations when things have to be done quickly. Everyday life can only be planned to a limited extent. Many people need to be informed in good time, especially when changes are made during operation. Thanks to the notification function, this type of communication is now handled by CarePlan for you. With the CarePlan app for Android and iOS, your employees always have an overview of their daily work routine.

What is Calldrip and why should my sales organization use it? For more than 10 years Calldrip has been dedicated to helping businesses respond immediately to new inquiries. We've leveraged this experience to develop our suite of sales automation tools and have now deployed this technology to thousands of customers worldwide. By triggering a phone call between your sales team and your prospect while they're still on your website, were able to increase conversations by as much as 900%. The privately held, fast-growing company is based in Salt Lake City, UT. In todays Google Micro Moments world, business must engage with the prospect FAST. Calldrip ensures instant engagement and spotlights potential problems in the sales processes.

Alvaria Cloud is the only enterprise cloud contact center solution that allows you to adopt best-of-breed Customer Experience (CX) and Workforce Engagement Management (WEM) applications modularly. Start with one or more applications and then add applications with ease when ready for additional capabilities, as your needs change. With the Alvaria Cloud Platform, you have the advantage of knowing that all provisioning, security, user management and other administrative tasks are already configured and in place. Unique in offering enterprise organizations the ability to select their cloud service provider of choice and deploy in a multi or single-tenant environment. Includes a rich set of APIs to support business system and third-party integrations, including dashboard widgets and leading CRM systems. Scales to meet the needs of large organizations and delivers proven, best-of-breed CX and WEM capabilities to help companies build lifetime customer loyalty.

OnePageCRM is the 1st action-focused sales CRM. It helps small and medium-sized businesses take control of their sales, focus on what needs to be done next, follow up with every lead, and close more deals, one sales action at a time. Main features: - Next Action sales: action every generated lead - Log calls, notes, and deals. All you need to close a deal is on one scrollable page - Email integration: send personalized emails in bulk, use custom templates, track email opens, and manage all sales communications from one tab - Manage deals with pipelines and send quotes in seconds - Save time with smart sales automation features - Use our Browser Extension and Web Forms to easily capture leads - Custom reports and Live KPIs Dashboard - Native iOS and Android mobile apps - Integrate with your favorite apps like Gmail & Outlook365, Mailchimp, WhatsApp, Wufoo, Xero, Help Scout, Evernote, Zapier, and more! - World-class support: email, phone & chat

Drive greater engagement and automation across the entire customer journey. Move past traditional CRM to a true journey-enabled customer engagement suite. Whether you’re looking for an alternative to your current system or looking to scale and reinforce your existing one, Pega has you covered. Your agents are integral to your success. Keep your team connected, effective, and productive wherever they are. Your customers want to feel taken care of. Provide them with proactive, personalized, and frictionless experiences across any channel. These days, you need to do it all. Minimize costs and get the most out of your channels with intelligent automation and case management. Connect and automate work across people and systems to resolve customer inquiries faster. Pega’s AI-powered case management adapts to customer service requests. Pre-defined microjourneys built on industry best practices are templates to get started quickly.

Trusted by the global life sciences industry to drive intelligent engagement. Improve customer experience with intelligent HCP engagement in real-time across all channels. Leverage data science and embedded intelligence to deliver the most effective, timely messages to customers. Ensure field teams have the most up-to-date information and insights to plan and execute calls. Build deeper customer relationships with compliant note capture. Tailored insights at the point of execution via pre-built and custom visualizations. Veeva CRM provides flexibility for commercial organizations to implement artificial intelligence how they want. Veeva CRM Suggestions provides an open model to implement next best actions using any data science provider.

Power Diary is the online practice management software trusted by health practitioners worldwide. It includes calendar management, appointment reminders (SMS + email), customisable treatment note templates, client invoicing & payments, online bookings, 2-way SMS chat, Telehealth, an in-platform practice operations manual, and a lot more! Plus, it integrates with Xero, Mailchimp, Stripe, Physiotrack, Medicare (AU) and other systems. Power Diary's clients range from sole practitioners to large, multi-location practices and are typically physiotherapists, psychologists, speech therapists, podiatrists, massage therapists, naturopaths, osteopaths, chiropractors, or counsellors, etc. Power Diary offers a 12-month Money-Back Guarantee to help make the decision easier. They also provide very high-quality support and will manage the import of your data for you.

Customizable online community platform to connect, engage, and retain users. Bettermode is a cloud-based online community software empowering the new generation of branded communities. Enable your users to discuss and connect under your brand. Users can write articles, ask questions, submit answers, create polls, upvote, comment, and share multiple types of content. Leverage our highly modular community platform, native integrations, widgets, and API to create thriving customer communities. Enjoy the flexibility of premade templates to visually build your unique community. Fully adaptable to your brand guidelines and navigation structure of the primary site or product. Embeddable widgets to add community experience in the customer journey. Extensive API and app store with 20+ Integrations with leading third-party apps (including Zapier).

Build contests, interactive content, and email that drive revenue, database growth, and engagement. Drive revenue by selling sponsorships and custom solutions to advertisers that identify hot sales leads. Add new people to your email lists by collecting opt-ins while also building rich consumer profiles with first-party data. Create fun and shareable content that attracts new site traffic and drives your audience to come back again and again. Contests generate revenue from your advertisers and excitement from your audience while building your email database. You can reach an even larger audience with extra chances and social sharing incentives. Create unique experiences your audience and advertisers will love. Learn more about your users' interests while building rich consumer profiles you can leverage for targeted email campaigns.

The Phyzii platform consists of various products created specially for the pharma sales force with specific goals in mind. These feature rich products have the common indigenous scalable and flexible Phyzii CRM base on which these modules are created and integrated. Phyzii has been created and enriched since 2007 by the whole pharma ecosystem consisting of clients, users and our internal product team. It is offered on the cloud in various financial models. Phyzii platform supports the following verticals. Comprehensive implementation services from the scoping and mapping to finally going live and hyper care. Experienced product specialists carry out training of trainers and/or end users for operation and troubleshooting of the Phyzii Platform. Post implementation lifelong support for all types of issues and requests from client operations team by email or phone.

Intake, management, and the transmittal of sensitive information is a necessity in your office. Add to it the need for consent forms for just about every procedure and you have a considerable burden on your hands. Help your team by removing the burden. OperaDDS is an easy, touch-free solution. Effortlessly collect intake forms and write back to your practice management system for zero data entry. Works with all practice management systems. Writes back to Eaglesoft, Dentrix, and Open Dental. Getting patients to show up via an automated reminder system is a necessity in today’s busy world. We take recall a step further by automating the process and adding handy features like 2 way texting, voice reminders, postcards, emails, and more to keep your schedule full. If your patient replies that they can’t make it, simply suggest another time and reschedule immediately.

AcuityMD is a targeting platform for medical device companies that automatically uncovers new opportunities and keeps track of existing users across each of the products you sell. Stop the manual research and data entry and start connecting with your future users. Access clean, up-to-date industry data and detailed targeting information from the same platform. Identify and quantify opportunities by volume, location, specialty, products, procedures, and more. We tailor your experience to surface the best targets and users across your product portfolio. Your job isn’t just about closing the sale. It’s about building long-term relationships with the healthcare providers who use your products to care for patients. AcuityMD integrates siloed information on facilities, providers, and the products their patients need so you can ask the right questions from day one. General-purpose CRMs can get expensive, especially with complex multi-object relationships.

Strategically constructing and continually refining an onboarding program is critical to the success of newly acquired providers. Successful onboarding will yield results that are sustainable and far-reaching by increasing physician satisfaction, loyalty and ultimately retention. Streamline onboarding by using templates to create a cohesive, unique to your organization, onboarding experience for new providers. Utilize dashboards to visualize and track involved teams as they progress through each step of the process. Marketware’s onboarding solution provides the ability to easily record details, communicate inter-departmentally and gain insight for staying on track. Our robust reporting provides detailed information to track KPI’s, identify areas of opportunity and celebrate each team’s contributing efforts.

TikaCapital is an easy-to-use, mobile-optimized solution that sifts through massive amounts of data and presents its users with the latest actionable information on capital equipment deals, service contracts, and disposable sales opportunities, minimizing time spent sorting through multiple office apps and spreadsheets. TikaCapital empowers reps to customize their sales strategies and create weekly plans that ensure a focused pursuit of their best sales opportunities. The platform also gives managers the intelligence they need right at their fingertips to forecast, coach their reps, course-correct, enhance their launch strategies and drive more sales. In addition, TikaCapital breaks down silos, enabling real-time collaboration across all teams that contribute to the sales effort.

Introducing MEFTiiCOMM, our comprehensive healthcare communication platform, an all-in-one solution designed to connect doctors, nurses, and managers within or across organizations. With text messaging, audio/video calling, a built-in pager system, and scheduling capabilities, our platform enables seamless communication and collaboration. It is HIPAA compliant, secure, and prevents mixing personal and work communication. Our market-competitive pricing, designed by doctors for healthcare needs, ensures ease of use. Advanced search extends collaboration beyond organizations, facilitating knowledge sharing. Enhance patient care and teamwork with our user-friendly and secure platform.

Provide authorizations, claims processing and payment in real-time at the point of care. Enhance care coordination and improved outcomes to lower medical cost while streamlining administrative processes. Engage providers at the point of care to capture and share data in real-time resulting in an unparalleled exchange of health information. We partner with our clients to implement risk management strategies that result in better outcomes with lower costs. We strive to improve the user experience for everyone involved in the ecosystem. We deliver a minimum 3:1 ROI for our clients to allow them to optimize their resources. Conexia has developed a core technology platform (ONE) that is customizable to meet the diverse regulatory requirements and operational processes for each client in each geography. In most cases, our initial implementation is an overlay on the payer’s existing technology ecosystem to create real-time processes.

Introducing LYFnGO, an innovative software designed to empower fitness professionals to efficiently manage and track their clients' training programs and more. Begin your transformative journey with LyfnGO's free 14-day trial, experiencing the power of streamlined program management and client tracking. LYFnGO simplifies the complexities of health and wellness management, offering a user-friendly platform during the trial period. Its intuitive client tracking system enables real-time monitoring of workout performance and nutritional adherence, allowing professionals to provide tailored guidance that fosters accountability and motivation. During the free 14-day trial, explore LYFnGO's secure messaging system, which facilitates seamless communication between practitioners and clients. This feature strengthens the practitioner-client relationship by offering timely support and addressing inquiries.

Ampersand Health delivered an 8-week support programme for those living with IBD who experience chronic pain and fatigue. The group average of patients’ ACT survey scores significantly improved after completing the programme (n=21, p<0.0001). The results suggest that the programme helped the participants to build acceptance and psychological flexibility, understand more about their chronic symptoms, to feel less alone and that they can live a fulfilling life despite ongoing pain and fatigue. The study showed that physical levels of chronic pain and fatigue did not change, as expected. However, self-reported impact suggests that perception of symptoms changed as a result of taking part in the programme. Symptoms and disease activity measured on a validated Patient Reported Outcome Measure remained consistent throughout the trial.

We want patients to find the perfect doctor and book an appointment in the most easy way. The patient journey should be enjoyable, and that's why we are always next to them: to help them find the best possible care. Anytime, anywhere. We also help doctors to better manage their practice and build their online reputation. With our integrated end-to-end solution, doctors are able not only to improve their online presence, but also to devote their time to what really matters: their patients. Find a doctor, book a visit and solve any health-related doubt. Save time managing visits and cut no-shows by half. Deliver an exceptional patient experience in your clinic. We work from 7 offices all over the world, bringing Docplanner Group to life in a dozen countries. The goal of this team is to interest doctors and facilities in becoming Docplanner Customers. By using content marketing and automation tools we educate and digitize doctors' offices.

Deliver an end-to-end patient experience that integrates in real-time with your practice management system. The only solution that reads and writes data in real-time with your practice management system. We spend most of our engineering resources on creating the best bidirectional integrations with EHR and practice management systems. Now you can develop and deploy your product in weeks, not years. Our engineers consume our own API to build our own doctor-facing SaaS product, so you know you will always get an experience that is tested and can scale. Online patient scheduling allows visitors to see your availability in real-time and schedule appointments on-demand from any location or device. NexHealth scheduling software fully customizes your schedule right out of the box. Our team of product experts helps implement both your calendar of record and your EHR system – no matter how complex your schedule.

Multi-establishment and multi-activity (MCO, SSR, PSY, HAD), the hospital manager solution constitutes the solid basis of a complete and transversal information system dedicated to health establishments. It is also broken down into business modules to meet the specific needs of each. hospital manager responds to the organizational and strategic challenges of all health establishments: pooling of structures and resources to manage multi-establishments, population basins and “good practice” repositories. Exchange of information between inter-hospital and extra-hospital structures as well as city medicine. Quality and timeliness of support via a comprehensive general medical summary, consolidated and multi-institutional. Monitoring and continuous measurement tools for the availability rate (monthly reporting) including application response time measurements.

AI-Powered Cloud Contact Center Solution that powers innovative, personality-based routing and manages multichannel customer interactions as a single conversation. Welcome to the Vocalcom world, where digital engagement and artificial intelligence (AI) are seamlessly integrated into the customer interaction flow alongside live agents. Manage all customer interactions as one single conversation. A new generation of cloud contact center platform that works with existing systems and supports ALL channels. Vocalcom's intuitive user experience increases productivity and allows companies weave all their customer interactions—across all channels—together into continuous conversation threads, to reduce customer effort and strengthen customer relationships with every interaction. Adaptable, AI-Powered and Amazingly Simple Keep the conversation flowing. Customer interactions across phone, chat, text message, email, social media, and any other channel, all come together in one place.

We help credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform. A complete view of every member experience metric all in one place for every stakeholder to see. Real-time, every channel, every day. MemberXP is made to measure the touchpoints of every member's experience. From joining the credit union to getting a loan to using your mobile app, we'll ask the right questions to pinpoint the highs and lows and your unique member journeys. Don't get stuck with a single listening post or multiple vendors. With MemberXP you can collect member feedback where and when members want to interact. Online, mobile, phone, tablets, and more. Because MemberXP was designed specifically for retail finance, our proprietary analytics give you answers to critical credit union-specific questions. MemberXP's proprietary alerts and tracking help you build member loyalty.

Viafoura is a digital experience company that helps brands activate their audiences through a suite of engagement and personalization solutions, maximizing conversions of unknown to known users. We work with brands to build direct relationships with their audiences, creating the foundation for a scalable first-party data strategy while reducing dependency on social media. Our suite of engagement and personalization solutions — including real-time conversations, custom polls, community chat, ratings & reviews, an on-site community feed, personalized notifications and alerts — engage, convert and retain visitors directly on brands' owned and operated properties. Viafoura’s industry-leading, AI-powered content moderation solutions are customized to support each customer’s unique community guidelines. As a result, customers can scale and streamline their audience engagement and community-building initiatives while maintaining a civil and brand-safe environment.

Who likes to take a survey? No one. Feedier is a new innovative platform to collect valuable Feedback. Stay leader, turn feedback into growth leverage by making data-driven decisions to improve your services and products. Innovative forms: Deploy innovative forms in minutes with a unique model: S.I.R.A. Measure Satisfaction, collect valuable Insights, Reward to create loyalty, and finally push an Action to create engagement. Get more responses: Push highly targeted and unique feedback requests that not only deliver a much better and quicker experience but also incentivize your participants to give their opinion. Empower your data: Feedier act as data-hub. Link cross-data from your applications and services to the feedback you collect. Segment the data you require. Go one step further with sentiment analysis, thanks to machine learning analysis. A collaborative platform to infuse actions: Assign feedback in your teams, engage your participants, export your data and run

SessionM's customer engagement and loyalty platform powers personalized and rewarding experiences for the world's largest brands, specializing in Restaurants, Retail, Consumer Goods and Travel. Craft a differentiated loyalty experience to drive high value customer behaviors while gaining valuable information on customer analytics and preferences. Flexible functionality enables the creation of unique loyalty programs and personalized experiences. Win critical moments by responding to customer signals at any time, across any channel. Fusing machine-learning, real-time decisioning with an ability to engage with customers across any channel to deliver smarter customer interactions and engagements. SessionM’s technology gathers real-time and batched first party data across multiple channels to build a database of individual 360-degree customer profiles that become actionable to all systems.

tts provides corporate digital user adoption and learning solutions which, by enables rapid adoption of complex processes and supporting technologies from SAP, Oracle, Salesforces, ServiceNow, Microsoft 365 and many others. This help companies move away from stockpiling knowledge and, instead, rely on “learning on demand” and performance support of the entire organisation whilst also shortening the time to derive a return on technology investment.

Gainsight PX enables you to deeply understand what users are doing in your product, collect feedback, and create in-app engagements like walkthroughs and guides to drive onboarding and adoption. Visualize how cohorts of users naturally move through your product. Identify key dropoff points or areas of low feature or module usage. Determine which features correlate with high user satisfaction and long-term retention. Analyze adoption and retention by specific user segments or attributes. Onboard and drive users to key features with in-product engagement. Build in-app guides to walk users through product setup and introduce core features. Leverage guides, tooltips, and hotspots to activate usage of new or lesser-known features. Create highly personalized engagement experiences based on user characteristics such as role, geography, historical product behavior, and more.

No sweat one line code implementation. Get all user events like clicks and page changes. Track user experience parameters like load times, crashes, API latencies, and much more on a per user basis. Configure KPIs later. Get active lists like the trial, true evaluators, and losing interest users. With powerful filters find users based on advanced parameters, e.g., who have and have not used certain features or those who come from specific geographies. Deliver non-intrusive announcements in the application. Increase feature adoption, subscription conversion and onboarding success. Nudge users to new releases and premium features with inbuilt call to action option. Net Promoter Score (NPS) is a great indicator of user's perception. Track changing customer sentiments with publish and forget in-product NPS. The feedback request is triggered based on rules, increasing the response rate.

casePRO is a tested platform used in many different industries by clients who demand flexibility and a software product that provides exceptional longevity and ROI. casePRO is a toolkit, the end solution is built and designed to work the way your business works and allows you to adapt and grow tomorrow. Simplify your processes and increase your control and compliance capabilities. Capable of automatically receiving your new inquiries direclty from your website or managing a large number of cases or files across your business and auto-generating and sending your standard documentation. casePRO can track/managing all data, phone calls, emails, texts, documentation, etc. Each casePRO case has a 100% audit trail, incl all case viewing activities.

VirtlX is a fully customizable SaaS solution for multi-industry business performance, designed to assist businesses of all sizes. VirtlX delivers a strong ROI with quantifiable deliverables & insights to assist in decision-making towards a people-centric, successful business. Simple approach to customer and employee sentiment as well as in-house training. Cost-effective, scalable subscription model with flexible commitment terms. Understanding customer engagement, feedback, experience and loyalty patterns are key fundamentals necessary for a company’s marketing efforts to be successful. VirtlX Perceive is a cost-effective and time-saving method that assists marketing personnel in gathering these important data points in real-time and presenting this data in clear graphical formats. Net Promoter or Net Promoter Score (NPS) has been shown to correlate with revenue growth relative to competitors. It has been widely adopted by Fortune 500 companies and other organizations.

Customer Communications Enterprise provides the agility and ease of use that allows business users throughout your entire enterprise to bridge departments and data sources, to speak to your customers with one voice, throughout their entire lifecycle. All businesses, whether Business-to-Consumer or Business-to-Business, generate hundreds or hundreds of thousands of critical business documents every day. But you’ve outgrown your homegrown output system. Your needs, and your customer’s demands have moved beyond paper. You are experiencing a Digital Transformation, and you know you need to adapt, or die. OpenText™ Communications Center Enterprise is here to help you transform and do better business. Better leveraging of existing IT and Enterprise Resource Planning resources. Improved effectiveness of communications across the enterprise. Significantly increased efficiency and throughput.

Easily activate your first customer engagement journeys in just a few clicks, thanks to our ready-to-use templates. Without any technical skills, you can also build your own engagement scenarios thanks to an intuitive drag-and-drop interface. Track performance and assess easily your impact on sales and customer satisfaction. Connect social media, CMS, CRM, 
third-party apps and brand partners to easily create outstanding experiences. The plug and play marketing solution that turns brands' customer accounts into a powerful engagement channel.

DailyStory, a digital marketing automation platform, brings together all the tools you need to build, manage, automate and measure effective digital marketing campaigns in a simple and easy-to-use experience. DailyStory also integrates with a variety of popular platforms from Telligent Community, Salesforce, Mindbody and more. And supports Zapier for integrating with virtually any software platform. Emails built in the DailyStory designer are automatically optimized for both desktop and mobile. Because, with more emails read on mobile devices it’s important your emails look great on mobile. We also optimize for all the major email clients such as Outlook and Gmail (to name a few). DailyStory’s reports provide insight to review delivery, emails sent, clicks opens, opt-outs, bounces and more. All reports support exporting your data to Excel or Google Sheets as a comma-separated value (CSV) file.

Whisqr is the easiest way to get a highly customized Loyalty Program for your business or brand. Whisqr's Loyalty Program will provide your business with the option to reward a wider range of options than any competing program, using your businesses branding, and provides your customers with the option of using paper, plastic or mobile punch cards. We also provide an API for POS, website and native app integration, an out-of-the-box business branded PWA, WordPress plugins, printed display materials and tablet software, website widgets, and much, much more. Try Whisqr. It's powerful, easy to use, and you and your customers will Love it.

More than just a single online appointment booking and scheduling software... Agendize develops the most powerful and flexible solutions to simplify and boost your customer relationship. Agendize White Label program and APIs are here to simplify the deployment of our scheduling software directly into your work environment. Our team assists you in launching the best product for your customers and users. We are a partner of choice for large groups, enterprises and franchisors such as Orange Business Services, CNP Assurances, AG2R La Mondiale, Allianz, Plurial Novilia or Jardiland.

Speak to customers one on one with personalized, targeted & result-oriented tools. All in one cloud platform to engage your customers without any hassle. Target customers based on their behavior with powerful engagement tools. Real-time analytics and reports with action implementation in minutes. Get Feedback from across channels with our unique Feed Forward System. Unlike others, we do not charge for additional potent tools. Enjoy the power of all-around customer engagement in every single package. Keeping your customers engaged is indispensable in this online crowded space but how to go about it? How to ensure that your brand, product or service stays registered on the user’s mind? What is the most effective way to inform users about the latest updates? Pondering on the above, we will assist you through. Our expertise in fabricating effective messaging strategies is bound to leave a mark on user’s minds.

Gadget ready agent cockpit that includes Voice, omnichannel and customer details. Ready to be part of your environment thanks to simple and efficient plug-ins for custom or legacy CRM, TT or productivity tools. An agent BOT is always available to support the users in executing processes and use the right tools. A centralized repository to register every step of your customer journey (customer profile and cross channel history) and make it available in real time to agents and supervisors, coupled with a powerful reporting tool to access all the relevant KPI. A chatBOT based on artificial intelligence that enables end to end control of automated conversational omnichannel processes. Used by millions of users every month, it can be part of the customer journey or of the agent experience. Easily add WhatsAPP to support sales and customer service, enabling millions of users to contact you from web and mobile.