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BPAQuality365 is a prebuilt QMS software to use in your secured Microsoft 365 cloud, leveraging tools used by collaborators daily, with no need to change user habits. It’s modern, compliant with any device, flexible to match your unique needs, and powered by innovative M365 technologies. The app includes powerful compliance document management, audit, non-conformance, CAPA action, risk, equipment, health, safety, environment modules compliant with ISO 9001, FDA Part 11 and medical regulations. The QMS app is closely integrated to discussion flows in Teams and enable instant quality improvement. Go a step further and reach your Quality 4.0 objectives by combining powerful AI features, best-in-class workflow automation, business intelligence and mobile Power Apps to run on any device. Benefit from BPA’s Microsoft Preferred status to configure your QMS to your needs, transfer knowledge to your power users and get trained on M365 technologies.

Citibeats is the artificial intelligence platform that searches for and analyzes large amounts of text from citizens. Citibeats makes sense of this data, as it identifies useful social facts and trends for companies and institutions. The platform adapts flexibly to the context in which users' needs and opinions are expressed and is capable of interpreting them, regardless of language, data source and text structure. The tool is very easy to implement and customizable, since it allows you to monitor information in changing environments on a large scale and in real time in order to act quickly and efficiently. The Citibeats algorithm combines Natural Language Processing technology and Machine Learning to filter relevant content, classify user opinions and information into categories, and automatically extract insights and patterns, as well as predict more accurately the real impact of any decision or action taken.