Smartnumbers Integrations

Whether you're looking for compute power, database storage, content delivery, or other functionality, AWS has the services to help you build sophisticated applications with increased flexibility, scalability and reliability. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 175 fully featured services from data centers globally. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to lower costs, become more agile, and innovate faster. AWS has significantly more services, and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. This makes it faster, easier, and more cost effective to move your existing applications to the cloud.

Genesys Cloud is the platform for rapid innovation — for organizations of any size, and any industry. It’s an API-first solution, with more than 10 years of testing, refinement, and proven scalability and security. Get access to new functionality. Including the latest innovations in AI-powered customer and employee journeys. Empower your business with the best and broadest customer and employee experience capabilities. Choose a single provider and technology platform with a multitenant, microservices-based architecture you can trust. It provides the scale, flexibility, security and agility you need. Power more connected, meaningful customer conversations through Genesys Cloud. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Every year, Genesys® orchestrates billions of remarkable customer experiences for organizations in more than 100 countries.

Flexible, scalable, extensible IP address management products and managed services. Diamond IP is our IP address management (IPAM) solution which streamlines management of your entire IPv4 and IPv6 address lifecycle across your premises, branch remote, private and public cloud domains. We offer software, hardware and virtual appliance (private and public) products, as well as managed IPAM services. We facilitate multi-cloud IPAM with virtual appliances for AWS, Azure, Oracle VM, VMware, Hyper-V and others. And our cloud automation appliance dynamically automates the assignment and tracking of private and public cloud instance IP addresses and DNS names. Our DNS security products supplement your defense in depth security strategy at the DNS layer. We serve global multinational organizations around the world with our security, cloud and networking services. We can help your organization to move to the cloud; turn collaboration into part of your culture; improve your contact centres.

Cisco CX Cloud is a one-stop destination where you can access Cisco and our partners' expertise, best practices, and insights. It is a simple, unified digital experience that can help you scale at the pace you need with a guided path to success. Lifecycle journey is guided by use cases, with a checklist and simple steps to speed your path to business value. Contextual learning to gain more knowledge and empower your workforce. Actionable telemetry to connect customers, partners, and Cisco with AI and ML to unlock unique insights. CX Cloud is the digital platform for Success Tracks. Its use case driven guidance can help you achieve your business outcomes with speed and scale. Gaining new visibility into vast network infrastructure to boost security and performance. Transforming an enterprise network to enable global gummi bear innovation and growth. Helping a partner lead the way to deliver transformation client outcomes.

When your success is measured by customer satisfaction, it pays to understand exactly what’s happening across all customer interactions. You need a complete view of customer engagements across your channels to streamline processes, reduce customer effort, and uncover new operational efficiencies in your contact center. That’s where Nuance analytics solutions come in. Nuance brings you easily customizable solutions that analyze 100% of customer interactions across all engagement channels to give you clear, visual insights into trends, outliers, opportunities, and important contact center KPIs. When you can see—and understand—all your customer interaction data, it’s easier to evaluate your customer experience, identify best practices and areas for improvement, and determine the actions to take to increase CSAT and NPS.

Verizon Cloud is a wireless service that securely stores your files in the cloud. Files are encrypted during transfer, and only you can access and use them anytime on all your devices: phones, computers and tablets. Use it to back up your files and restore them after crashes, and transfer content in case of device damage, theft, loss or upgrade. You can access your content through the My Verizon website or the Verizon Cloud app on your Apple® iOS device, Android™ device or computer (Windows® or Mac®).Safely store photos, videos, and documents from your phone and computer to the cloud. Unlimited storage for photos, videos, and documents for up to 5 users. No limit to the number of eligible phones and computers covered. Give yourself peace of mind - back your photos and videos to the cloud. Save yourself the worry of file loss if your handheld is lost or stolen, or your desktop experiences a virus or meltdown.