Audience
Companies that want a powerful platform to monitor digital end-user experience for their employees
About ServiceNow Digital End-User Experience
Measure and continuously improve the technology experience for your employees. Make it simple for them to self-solve issues and engage with IT when extra support is needed.
Use the information collected from your end users’ apps and devices alongside the breadth of data already available in ServiceNow. Digital End-user Experience runs on the Now Platform®, a single system of action for the enterprise.
Connect your employees seamlessly to self-service tools so they can quickly identify, diagnose, and resolve many IT issues. Simplify their communications with IT.
Now Platform® is the single cloud application platform all ServiceNow products run on. Automate, simplify, and connect work across the enterprise to move your business forward.
Popular Alternatives
Uptrends
Uptrends is the ultimate monitoring tool to stay in control of the uptime, performance, and functionality of your websites, APIs, and servers.
It is all about cloud-based website performance and network monitoring.
Uptrends' products provides a 24/7 monitoring service that alerts and fix errors quickly to prevent any downtime and strengthen the digital experience for the users. There are over 231 checkpoints worldwide which automatically check and analyze website load, the processes, and payments. The second that it detects a failure, you will be notified.
Uptrends is now part of ITRS, which with highly-skilled professional team dedicated to helping you get the most out of our monitoring services.
Harnessing the power of software for a bright future.
Learn more
eG Enterprise
IT performance monitoring is not about monitoring CPU, memory and network resources any more. eG Enterprise makes user experience the centerpiece of your IT monitoring and management strategy. With eG Enterprise, you can measure the digital experience of your users, get deep visibility into the performance the entire application delivery stack — from code to user experience, and data center to cloud — from a single pane of glass, correlate performance across domains and pinpoint the root-cause of problems proactively. Machine learning and analytics capabilities embedded in eG Enterprise enable IT teams make intelligent decisions regarding right-sizing, optimization and planning for future growth. The result: happy users, enhanced productivity, improved IT efficiency and tangible business ROI. eG Enterprise is available for installation on-premise and as a SaaS solution. Start a free trial today.
Learn more
Product Fruits
Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard users and show them how to derive value from your product. Increase adoption, conversion & retention with:
Interactive product tours & walkthroughs for guiding users step by step
Hints, beacons & tooltips for highlighting new features, delivering tips & providing contextual support
Onboarding checklists for showing users progress of their onboarding journey
Announcements for publishing important news directly in your application
Feedback widget to make it easy for users to report bugs and share ideas
Life Ring Button for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget
Knowledge base for allowing users to solve problems without having to contact your support
Custom events for triggering flows based on user behavior
Segmentation for tailoring experiences to personas
Analytics to understand user behavior
Learn more
Martello Vantage DX
Managing Microsoft Teams and Microsoft Office 365 application performance requires deep insight into the real user experience as well as coordination between IT departments and service providers that each work with different tools with different objectives. IT teams often struggle to qualify and solve application performance or voice quality issues because available data from user feedback and traditional monitoring tools don’t provide substantial insight into the user experience. Martello Vantage DX™ gives IT teams complete end-to-end visibility of Microsoft 365 user experience to rapidly detect and resolve problems before they impact the user experience. Detect, alert and anticipate user experience challenges. Qualify and prioritize IT and third-party issues impacting Microsoft Teams and Microsoft Office 365. Ensure optimal Microsoft service productivity for your business lines.
Learn more
Integrations
Company Information
ServiceNow
Founded: 2004
United States
www.servicenow.com/products/digital-user-experience.html
Videos and Screen Captures
You Might Also Like
Our Free Plans just got better! | Auth0 by Okta
You asked, we delivered! Auth0 is excited to expand our Free and Paid plans to include more options so you can focus on building, deploying, and scaling applications without having to worry about your secuirty. Auth0 now, thank yourself later.
Product Details
Platforms Supported
SaaS
Training
Documentation
Support
Online