Audience

From start-up charities, to mid-size nonprofits, to global organizations seeking a solution to improve their operations

About Salsa CRM

Engage donors and deliver on your mission with Salsa, a complete nonprofit CRM software. Designed for nonprofit organizations of all sizes, Salsa helps boost staff efficiency, strengthen donor relationships, and drive fundraising growth with its comprehensive set of toos. Top features include donor management, digital marketing, online fundraising, online advocacy, and peer-to-peer fundraising. Salsa's SmartEngagement Technology combines CRM and nonprofit engagement software with embedded best practices, machine learning, and world-class education and support. Our single platform delivers nonprofit Donor Management, Fundraising, Advocacy, Event, and Marketing Automation tools for today's nonprofits! Best-in-class digital engagement platform, purpose-built with everything you need to communicate, advocate, and fund your cause! Our complete nonprofit engagement system tightly integrated with Salesforce.

Pricing

Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 3 User Reviews

Overall 4.0 / 5
ease 4.3 / 5
features 4.7 / 5
design 4.3 / 5
support 4.7 / 5
More Reviews Write a Review

Company Information

Salsa Labs
Founded: 2003
United States
www.salsalabs.com

Videos and Screen Captures

SalsaCRM-Connect

SalsaCRM-Connect

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Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Salsa CRM Frequently Asked Questions

Q: What kinds of users and organization types does Salsa CRM work with?
Q: What languages does Salsa CRM support in their product?
Q: What kind of support options does Salsa CRM offer?
Q: What other applications or services does Salsa CRM integrate with?
Q: What type of training does Salsa CRM provide?
Q: Does Salsa CRM offer a free trial?

Salsa CRM Product Features

Donation Management

Campaign Management
Donation Tracking
Donor Database
Event Management
Gift Management
Grant Management
In-Kind Donations
Matching Donations
Mobile Donations
Online Donations
Pledge Management
Receipts / Statements
Recurring Donations
Volunteer Management

Fundraising

Alumni Management
Auction Management
CRM
Campaign Management
Contribution Tracking
Donor Management
Event Management
Gift Matching Management
Grant Management
Membership Management
Mobile Giving
Payment Processing
Pledge Management
Prospect Management
Recurring Giving
Volunteer Management
Raffles / Lotteries

Nonprofit

Donor Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management
Accounting
Committee Management
Dues Management

Salsa CRM Reviews

Write a Review
  • Purva K.
    Process Associate
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Customer management with robust features"

    Posted 2024-01-29

    Pros: The integration & automation capabilities for tasks like email marketing & donor management seems very useful for optimizing support management. The ability to track relationships & interactions across channels is very powerful.

    Cons: Plenty of users in our organization have faced a steep learning curve while using it at the initial stage. Simplifying the user interface could get rid of this problem making the integration time much lower as compared to current time.

    Overall: My overall impression is that it provides a comprehensive customer relationship management platform well suited for optimizing support engagement. The activism oriented features seems very unique after prolonged usage.

    Read More...
  • Sakshi S.
    Inside Sales Representative
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Relationship management with Salsa CRM"

    Posted 2024-01-23

    Pros: Salsa CRM offers robust constituent management features, allowing non profits to efficiently organize & track information, interaction & contribution.

    Cons: Like many CRM systems, there might be a learning curve for users new to Salsa CRM, particularly when exploring advanced features & customization options.

    Overall: Salsa CRM stands out as a comprehensive designed solution. Its array of features & integration capabilities make it a valuable tool for organizations aiming to strengthen their relationships with constituents.

    Read More...
  • Ayush G.
    C Parts Expert
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Redefined efficiency & streamlined operations with Salsa CRM"

    Posted 2024-01-12

    Pros: IT has proven to be a great tool to gain valuable insights into our sales analytics. The platform goes beyond basic data, offering customized insights to support informed decision making.

    Cons: While being a very comprehensive tool, We have faced multiple integration challenges with some specific third party tools which potentially impacts our workflow.

    Overall: Our overall experience has proved to be very productive. It has simplified the way we see & manage data which provides a more user based experience that stands out.

    Read More...
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