Audience

Consumer Goods Cloud is designed for consumer packaged goods brands, manufacturers, and distributors seeking to unify sales, trade promotion, retail execution, and service operations on a data-driven AI platform

About Salesforce Agentforce Consumer Goods

Consumer Goods Cloud is Salesforce’s industry-specific CRM platform built to help consumer goods companies drive profitable growth on a unified system. It connects sales, planning, retail execution, and service teams with shared data and embedded AI capabilities. Key account managers can improve forecasting accuracy, optimize trade promotions, and strengthen joint business planning with centralized customer insights. Field teams benefit from structured visit planning, mobile execution tools, and real-time retail performance visibility. Trade promotion management features provide calendar-based planning, funds tracking, and scenario modeling to maximize ROI. Service teams can streamline omni-channel case routing and deliver faster, more personalized support experiences. By bringing B2B and B2C data together on one platform, Consumer Goods Cloud enables brands to collaborate more effectively with retail partners and scale growth.

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Pricing

Free Trial:
Free Trial available.

Integrations

API:
Yes, Salesforce Agentforce Consumer Goods offers API access
See Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/consumer-goods/cloud/

Videos and Screen Captures

Salesforce Agentforce Consumer Goods Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

Salesforce Agentforce Consumer Goods Frequently Asked Questions

Q: What kinds of users and organization types does Salesforce Agentforce Consumer Goods work with?
Q: What languages does Salesforce Agentforce Consumer Goods support in their product?
Q: What kind of support options does Salesforce Agentforce Consumer Goods offer?
Q: What other applications or services does Salesforce Agentforce Consumer Goods integrate with?
Q: Does Salesforce Agentforce Consumer Goods have an API?
Q: What type of training does Salesforce Agentforce Consumer Goods provide?
Q: Does Salesforce Agentforce Consumer Goods offer a free trial?

Salesforce Agentforce Consumer Goods Product Features

CPG

Lot Tracking
Financial Accounting
Inventory Management
Electronic Data Interchange
Customer Management
Pricing Management
Forecast / Demand Planning
Trade Promotion
Shopper Marketing

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management