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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Reports and analytics that help improve customer relationship and sales management" Posted 2021-04-17
Pros: It is a software with a simple and intuitive interface that integrates with our CRM, generates analytics to get an idea of the current reality of our business and allows us to have future projections to take the necessary forecasts and devise strategies for sales and customer relationship. It has an excellent reporting function and excellent customer service.
Cons: The reports are not customizable and its structure could be improved, other than that there has been nothing that I dislike about this software, it works well.
Overall: Salesloft has helped us to have a clear perception of our business based on reports and analytics of sales processes and our customer relationship management, it provides us with all the necessary tools to make projections to take the necessary forecasts to correct possible failures, optimize sales mechanisms and improve our productivity. Clari plays an important role in our decisions to improve our sales and customer relationship management through its functions and its proper integration with other tools. It has an excellent report generator and its customer service is attentive and responsive.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Live communication with customers to improve quality of care and support" Posted 2021-04-17
Pros: It complements very well with various platforms and provides an extremely effective live chat feature to bring us closer to our customers to provide care and support whenever the need arises. It is quite simple to set up, facilitates interaction with all our customers for different purposes.
Cons: It works well, so far I have not been able to find anything I dislike about this chat application that has helped us improve communication with customers.
Overall: It is an excellent live chat application, it has provided us with the necessary tools to better serve our customers. We expand our reach and mechanisms to serve and assist customers in the best possible way whenever the need arises. Drift provides mechanisms to improve communication with customers through different platforms and electronic channels. It could support customer care and improve the quality of support. It is worthwhile.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"SalesLoft guarantees sales productivity " Posted 2021-03-18
Pros: With SalesLoft, a whole new world has opened up for us in terms of the possibilities of approaching our potential customers. We love the fact that we can implement cadences and automate emails or have the option to edit and personalize them further for each lead. The unification with LinkedIn is great because it greatly speeds up our research process, we can connect with prospects directly from there and stay connected with them so they can see updates about the company.
Cons: Time zones are not automatically set up based on the location of our leads, which means we have to adjust them manually, which wastes our time.
Overall: This platform has great potential and interesting ways to use it. We love that it's also integrated with LinkedIn, which means we get more information quickly about potential clients that we can quickly prepare with before each call. Proactive outreach to our potential customer base is the number one business benefit. It keeps us up to date on who is reading our email, allows us to prioritize who to call next to follow up with, and what types of topics they are interested in.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Good Marketing Tool" Posted 2021-03-13
Pros: Great tool to use for marketing and tracking current trends. This is useful for seeing what your clients want and need.
Cons: Honestly I did not find anything that I thought was bad. I enjoyed it.
Overall: Overall I like this application, it was very useful in keeping in track with trends and clients. Very good.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Leading, Outstanding, and Resourceful Sales and Marketing Space" Posted 2021-02-23
Pros: Drift creates a suitable conversational space, where sales and marketing are genuinely considered. Drift has the intelligence of knowing the serious buyers for company's products and services. Also, Drift has specific marketing protocols, whose results are immediately identified.
Cons: Drift has a design that is fully responsive, but the ease of use feature is not fully implemented by the developer.
Overall: Drift is a substantiated program for perfect sales support, which makes a firm remain competitive and relevant in a dynamic market.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Excellent Tool for Firms to Laern About Customers" Posted 2021-02-19
Pros: Drift helps companies in learning the trends of customers, where they identify those who want to buy or have a concern about the company. Again, Drift increases the conversations that companies have with their clients.
Cons: Drift has a rate of subscription which is quite high, and if not completely managed, the many people who may want to secure the program may find it hard.
Overall: Drift has the intelligence of learning what is in the mindset of the users. Eventually, the developer helps companies make better or huge sales.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"My secret weapon!" Posted 2021-02-16
Pros: Drift (I started when it was Driftt) is every sales reps dream. It helps you connect on a human level with prospects in a way that many new leads are surprised. I have booked countless meetings and closed business thanks to this tool
Cons: You will find that you will quickly upgrade from free to basic which is fine for the price but unless you shell out hundreds more per month many automated features are limited.
Overall: Overall this is a must for any sales team, install it in seconds on your landing pages and you have instant rapport building with your prospects.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Pricey but worth the investment" Posted 2021-02-11
Pros: Lead generation and validation had been a piece of cake of it with the various plays that we can use.
Cons: Implementation and learning take time but once set up not much to be done. Pricing could be reduced.
Overall: Overall, compared to other such tools drift has more features and is faster at analyzing the responses. Playbook feature is the advantage.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Effective leads converter" Posted 2021-02-03
Pros: The conversation bot is pretty advanced, it quickly responds to question with an accurate answer. We are using Drift on our sales website, it helps us to interact with visitors and capture any sales opportunities. Drift increases our sales conversion percentage.
Cons: One downside is its lead manager, it provides less informations.
Overall: Our experience with Drift was flawless. We are being able to convert most leads to sales. It works great on any websites. The overall platform is very useful in sales growth.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Successful Markeing and Sales Platform" Posted 2021-02-02
Pros: Drift supports marketing, by helping companies or business to have mutual connection and communications with customers.
The support for Drift are super helpful and professional.
Also, huge market segment is attained because of Drift.Cons: Drift is a well guided and facilitating way for communication, which foster sales and marketing. Eventually, the developer of Drift has eliminated challenges.
Overall: Drift is a challenge free way for connecting customers with the business, with the aim of increasing their sales, and marketing segment. Huge support and constant discussions,
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Smart and effective " Edited 2021-01-30
Pros: Drift is effective, smart and easy to use. It helps my organization to give a more personalized and better experience to new customers. I loved its special chat command option it's fast and easily customizable.
Cons: Need better and third party analytics implementation.
Overall: Overall, it's a lite but powerful tool that smartly brings new clients into the sales pipeline. Loved its interface, easy for new users. Must try this to increases sales and engagement.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Helps Me Engage Visitors" Posted 2021-01-16
Pros: I like their concept of conversational sales based on the work of the AI technology. Feels like a giant step forward from my flat old website.
Cons: People know that it is essentially a robot they're talking to, but it still feels better for a website to care enough to ask questions.
Overall: I feel like this software improves my bottom line not only by nurturing existing relationships but keeping people on my site long enough to begin relationships.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Increases conversion rate" Posted 2020-11-24
Pros: Drift extremely helped in my business growth. Its ability to manage and personalize customers help to increase the conversion rate. The deployment of the Drift platform was super easy. Reports and sales visualization was great.
Cons: Never encountered any major problem with this platform.
Overall: We are very happy with the Drift solution, it's very easy to use and has a great ability that increases the relation and sales. We recommend every small-mid business to try this. Overall, it's excellent tool.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Need a Boost?" Posted 2020-11-24
Pros: With using Drift I have been able to create a more qualified pipeline and revenue faster than ever. With people being in lockdown, I am now able to engage every website visitor with an instant personalized experience.
Cons: I have yet to run into a con. Anytime I have had any issue, I have been able to chat with customer service and they resolve my issue immediately. I highly recommend doing the trial if you are having any doubts.
Overall: Since starting to use Drift, I have been able to hit my sales quota for the first time since COVID has began. It was the best decision I have made for our company.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Flexible and Powerful Chatbot" Edited 2020-11-20
Pros: Drift is a very flexible and powerful chatbot platform that supports almost every platform. It's very easy to implement and onboard. On the positive side, it's easy setup, has great number of customizations support, auto-trigger settings, and cost-effective.
Cons: No, nothing faced any problem using this platform.
Overall: My overall experience has been very fantastic for the first day of implementation. It helps my business to make customers a responsive and personalized experience. It's very easy to use.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"The coolest and smartest chatbot in the market" Posted 2020-11-19
Pros: I like how conversational drift is and convenient it is to set it up. The look and feel of the bot is amazing and it's on top of the food chain.
Cons: The only con I feel is that it's a little heavy on the budget. The pricing can be cheaper or can have cheaper options.
Overall: Overall Drift is the king of the conversational chatbot space. It's super cool to have and gives the customer's website a premium feel.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Powerful Sales Engagement platform" Posted 2020-08-25
Pros: #1- It makes visitors and users into customers.
#2- Its clean User Interface and robust features to close deals.
#3- Very simple and reliable sales engagement platform. To increase sales, without any hassle.Cons: #1- We had an overall great experience with it.
Overall: Salesloft is an excellent platform to capture leads and helps to make new clients without any hassle. It's the best sales engagement platform we used. Overall we have positive experiences with it.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"SalesLoft, accelerates sales " Posted 2020-08-24
Pros: It helps to accelerate sales.
Powerful Customer reports to build and deliver customer-based structure.
Easy to integrate and excellent user interface.Cons: I never encountered any problem with this platform.
Overall: It's the best sales engagement platform to interact and understand customers' requirements. It helps to accelerate sales and increase revenue. Its client reports are powerful and help to build a customer-centric structure.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Powerful Tool, Fasten lead generation" Posted 2020-07-15
Pros: Drift provides a platform for both sales and marketing to connect with Live customers. Conversational marketing tool. It fasten our revenue. Provide alert when your targeted customers is on your site. Some features are live chat, video, email, automation. Great email campaigns.
Cons: Honestly great software. Easy to use. No dislikes till now.
Overall: Provides a virtual assistant for our customers. Chatbots helps in increasing leads. Speeds up our sales cycle. Easy to use and understand. Using live chat we can understand costumer and can attend more customers. Very reliable and simple software. Convert leads faster.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Extremely effective tool" Posted 2020-06-22
Pros: Drift is available on cross-platform. It gives client history and other information while messaging, helps us easy to figure out issues. It has an inbuilt bot feature, the bot itself tries to solve client issues.
Cons: In my usage, I never had any problem. For me, it's a completely hassle-free tool.
Overall: Drift is an extremely effective tool for my business, model. It fills the gap between company and customer relationships. It let me help my shoppers to solve any query in the quickest way. Its bot functionality is very powerful most of a time bot itself fixes the client query.
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