Audience
Call Center solution for companies
About SIMPSY Voice
Set up customer service or support call center with ease and cost-effectively. Track your virtual agent and customers. SIMPSY Voice is a product of SIMPSY LLP offering a system to support business call centers. It aims to provide affordable call rates and low subscription fees to support businesses in offshoring or outsourcing customer support. Establish an international presence with local numbers as you market your business in a different countries. Integrated with a CRM. Turning numeric phone numbers into prospect/client names. Allow agents to record every interaction with prospect/client. Pick up incoming calls from anywhere or make outgoing calls to anywhere without an expensive international call rate. Greet your incoming callers automatically with pre-recorded recording. Also, let your caller input to direct them to speak to the correct person.
Pricing
Starting Price:
$6.90 per user per month
Integrations
No integrations listed.
Company Information
SIMPSY
Singapore
voice.simpsy.com
Videos and Screen Captures
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Supervise - Train and supervise agents in real-time
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Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.
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Agents can take calls on their desktops, laptops, or phone (both Android and iOS), to create a fully remote but connected contact center.
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Freshcaller is a truly modern and reliable phone system that is trusted by over 7000+ customers worldwide.
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XCastLabs
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Our Automatic Call Distribution (ACD) system has full reporting, automated customer callback, custom prompts, music on-hold, call recording, call monitoring (with whisper and barge-in), call transfer and more!
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Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
Support
Phone Support
Online
SIMPSY Voice Frequently Asked Questions
SIMPSY Voice Product Features
Call Center
Call Logging
Inbound Call Center
Blended Call Center
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics