Audience
AI-powered platform to help customer and service teams drive repeatable success
About Retain.ai
Retain.ai helps enterprise organizations focus on the work that matters most. We analyze billions of monthly data points across all 500+ workplace applications, including browser, emails, meetings, and sales tools to uncover the behaviors that increase revenue, increase productivity, and reduce churn. Get intelligent recommendations for each customer segment from the gold-standard in workplace behavior data. Identify the high-value activities to focus on based on account, customer segment, or department. Powerful AI recommendation engines turn employee’s moments of genius to your best practices. Retain.ai helps you identify the gaps and inefficiencies in your workflow so you can uncover the methods that drive revenue and operationalize your best work. Our platform gives you a granular look into your customer base and the internal workflows that optimize ROI.
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Company Information
Retain.ai
United States
retain.ai/
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Userback
Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products.
With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features.
Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn.
Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X.
No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.
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Bellwethr
Customer health scores and other assessments are largely subjective or based on a few trivial data points. To be truly data-driven you need to utilize ALL your available data to find serious signals that can identify risk/opportunity and improve decision making. Identify trends, forecast customer lifetime value, predict churn and even identify next best actions to drive retention and revenue. Get access to our data science team along the way to help you improve and learn best practices. Keep track of why your customers are cancelling. See which customer segments are underperforming and which are improving. You can't retain all of your customers forever. But former customers are 45% more likely to reactivate than a new customer is to convert. You want data-driven decisions and processes but data science is hard. Customer health scores and other assessments are largely subjective or based on a few trivial data points.
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Product Fruits
Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard users and show them how to derive value from your product. Increase adoption, conversion & retention with:
Interactive product tours & walkthroughs for guiding users step by step
Hints, beacons & tooltips for highlighting new features, delivering tips & providing contextual support
Onboarding checklists for showing users progress of their onboarding journey
Announcements for publishing important news directly in your application
Feedback widget to make it easy for users to report bugs and share ideas
Life Ring Button for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget
Knowledge base for allowing users to solve problems without having to contact your support
Custom events for triggering flows based on user behavior
Segmentation for tailoring experiences to personas
Analytics to understand user behavior
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FROGED
FROGED is where Customer Success meets Product-led growth. One affordable platform to solve onboarding, retention & support challenges - built by a SaaS, for SaaS companies.
Brands can optimize their entire Customer Lifecycle: Onboarding, Engagement, and Proactive Customer Support. Using one platform you can:
- Automate support (live chat, help desk & integrations)
- Increase product adoption (in-app messages and email campaigns & automation)
- Reduce churn by up to 76% (Use NPS surveys, omnichannel communication, & keyword spotting)
Plus increase engagement, overall MRR, and retention rate.
Our tech stack is adaptable with over 2K+ integrations including WhatsApp, Jira, Google, Zapier, Segment, Facebook Messenger to name a few.
Explore FROGED's limitless possibilities with a 7-Day FREE TRIAL today.
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Product Details
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SaaS
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