Audience
Auto Repair solution for businesses
About RepairStorm
When your employees spend less time trying to find tickets and calling customer they have more time to do the actual work. That increases your workflow and the number of lawnmowers or screens you can repair. Imagine being able to do more repairs with less employees! Services & parts for your store are laid like a modern point of sale system. Service techs just tap (or click) on the services & parts to add them to the order. Pre-configured out of the box! You will not have to enter in make and models. We have all that work done for you. Automated emails mean fewer phone calls and faster communication! When the order is complete the customer is notified automatically by email. One of our customers called and said that they just lost their best tech. The tech moved to the automotive industry where they pay based on performance so he could earn more money. STIHL advocates tracking technician efficiency and compensating them based on how well they are performing.
Pricing
Integrations
Company Information
Videos and Screen Captures
Product Details
RepairStorm Frequently Asked Questions
RepairStorm Product Features
Auto Repair
RepairStorm Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Not User Friendly" Posted 2022-11-14
Pros: Nothing. There is nothing good about this program. It doesn't seem to be very well thought out and has a wonky design.
Cons: Horrible CRM function. Very difficult to learn to use effectively. Crashed a lot. High cost to customize.
Overall: Not a well thought out application for my industry. It seems like they didn't adopt current best practices for applications like this.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Don't do it" Posted 2022-11-14
Pros: Nothing, from the attitudes of upper management, to all the down time. There is nothing good to say. Well one thing.... their sales people know how to sell a product. It may include lies, half truths and unkept promises but they hook you.
Cons: Always down, bait and switch on pricing, owner will insult you to your face when you ask about price more then doubling. You are denied any access to even add a period to a template PDF then get charged A LOT as they say "it takes hours to make a change to a PDF template and by the way here is your 3 hour bill at over $100 an hour to add that period" They always blame other companies when the SW is not working EX its the mail client we use they did an update or did you CTRL-F.
Overall: Horrible. Then when we told them we were changing to another service they locked us out of our data immediately. We can still access data from RepairShopr a company we used 2 years ago.... BAD Business... Recommendation choose RepairShopR it does A LOT more and 2 months of RepairStorm payments will cover a whole year of RepairShopr.
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