Audience
Health centers looking for a SaaS point-of-care connectivity platform
About Relaymed
Relaymed seamlessly connects your POC testing devices to your EHR & automatically matches results to orders. Accurate, immediate data entry eliminates dangerous errors, creates time savings for your staff, and costs savings for your practice. The Relaymed ‘engine’ is cloud based. This is where all patient test results and quality controls are transmitted to and stored. Our engine then gets the correct order from your EHR and puts the completed result back in the chart. When you need to view and manage all your data just fire up any internet browser and log into the myRelaymed portal. Your point of care devices can’t connect to the internet themselves. So, we need to give them some help to connect or network them to a computer or server. Relaymed pulls the correct order from your EHR, attaches it to the result coming from the device and pushes it into the EHR. Results arrive in your EHR chart within seconds of test completion.
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Relaymed Product Features
Relaymed Verified User Reviews
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"Bad product backed up by arrogant and deceptive company" Posted 2022-10-04
Pros: The experience started off really bad and just kept finding ways to get worse. Initially they consistently mislead us as the the actually features and benefits. Presenting as this stand alone, user friendly, almost self configuring service that would easily integrate the many devices that we have amongst our three clinics. In truth is arrives without a single thing configured, everything.
Cons: Over a standard office staff ability, Requires you to learn/know LAN architecture and protocols. they never got it to work, and when pressed claimed it was the clients fault they were waiting on. me to do all my setup/configuration. So I configured everything per their own support/setup guides. FAIL.
Overall: A company in need of management complete switch out to ethical folks. They prefer to deceive the customer rather than admit they were the cause of the problem. From the arrogant COO to the "any excuse" support team. You will enjoy months of disappointment. Though they will bill you the entire useless time.
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