Audience
Cloud Management solution that helps IT teams visualize, track, and query their cloud infrastructure
About RackNap
Commission and Discount based Multi-tier partners, Threshold and Lock-in periods, Partner Dashboard, White-labelled Support Integration, Lead-lock Mechanism, Partner Dashboards, Partner Performance Tracking, Customization Capability. Customer Self-Support, Auto Ticket Assignment, SLA Triggers, Escalation Matrix, Support Ratings, Customer Portal, Integrated Knowledgebase, Announcement Mechanism, and Intelligent Support Dashboards. Free, One-time, Recurring, Pay-per-use, and Contract plans supported with auto-renewal and usage-based pricing. Modify pricing according to billing cycle and number of units purchased. Create bundled offerings and motivate customers to purchase more. Multiple currencies, Tax levels and rules, and Payment gateways are supported. Empower customer with the ability to upgrade and downgrade cloud services from the customer panel. Have them purchase add-ons for services.