Audience
eCommerce managers, eCommerce professionals, Customer Care managers, Operations managers, Logistics managers
About Qapla'
All-in-one software to manage all your eCommerce shipments and turn them into new business opportunities.
Connect your sales channels (CMS, custom websites, marketplaces) and all your couriers with Qapla' and:
- print labels in just 3 clicks or automatically;
- monitor all your shipments on one dashboard with every courier's information translated into a standardized and easy language (9 delivery statuses that fit all);
- solve the shipments problems before your customers point them out;
- provide your customers with accurate and real-time tracking information by email, SMS and WhatsApp;
- customize the tracking page and emails about delivery with your brand image, promotional banners and widgets to boost your sales or marketing goals;
- let your customers require returns with an automatic procedure and manage them on the same dashboard.
You can save >54% time in customer care activities and increase your revenue with tracking communication with >70% open rate.