Audience

Companies searching for a solution to add live chat to their website

About Pure Chat

Give all of our features a try for free for 30 days and share the right information, at the right time, in the moments that matter most for your customers. Use live chat software to have conversations with your website visitors and uncover additional details through real-time visitor analytics and contact history. Together, these complementary tools give you insights into traffic trends, user experience, marketing campaign effectiveness and more. You can also leverage this information to identify promising leads, then use the visitor alerts feature and trigger-based chat functionality to capitalize on your most qualified prospects, resulting in increased sales for your business. Use visitor analytics and contact history to have better conversations. Pure Chat is ideal for advanced sales and marketing teams who want to connect with their website visitors throughout the customer lifecycle by leveraging data and insights from chat conversations and user behaviors.

Pricing

Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 3 User Reviews

Overall 4.7 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.7 / 5
support 4.7 / 5

Company Information

Pure Chat
Founded: 2012
United States
www.purechat.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Android
iPhone
iPad
Training
Documentation
Support
Online
Phone Support

Pure Chat Frequently Asked Questions

Q: What kinds of users and organization types does Pure Chat work with?
Q: What languages does Pure Chat support in their product?
Q: What kind of support options does Pure Chat offer?
Q: What other applications or services does Pure Chat integrate with?
Q: Does Pure Chat have a mobile app?
Q: What type of training does Pure Chat provide?
Q: Does Pure Chat offer a free trial?

Pure Chat Product Features

Live Chat

Canned Responses
Customizable Branding
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Geo Targeting

Pure Chat Additional Categories

Pure Chat Verified User Reviews

Write a Review
  • Victoria S.
    Office Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Exclusive use for the company"

    Posted 2021-06-19

    Pros: I like this software because it has multiple options that help me be more precise when collaborating with other clients. It has very fluid support; they answer quickly and are always aware of my suggestions. Pure Chat is very comfortable and is constantly growing because they are always updating it. I was able to increase collaboration and quality in all sectors.

    Cons: I don't have anything negative to mention about Pure Chat; on the contrary, it is incredibly comfortable. I can enjoy this program at a reasonable price. Its functions are of great opportunity; it has proven to be excellent software.

    Overall: The software is handy and focused on optimizing the quality of my communication service; the company has as a principle the development and consolidation of the intercommunication bases to create authentic management. Pure Chat is very comfortable and has managed to synthesize a satisfactory result.

    Read More...
  • Joseph K.
    Logistics Specialist
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Pure Chat Review "

    Posted 2021-04-19

    Pros: I have used Pure Chat for close to three years now and I like many things about this tool. First, I appreciate the ease of integration and customization.
    Secondly, I like that there is a free and trial version to get a feel of what the software can do.
    I also like that there are different versions for various devices such as mobile (Android and iOS) and web based versions.

    Cons: Since deployment of Pure Chat, I would be lying to say I have experienced challenges.

    Overall: My experience with Pure Chat has been excellent. The tool is carefully designed to work and has made many business processes easy. The fact that integration and customization is easy makes the software even better.

    Read More...
  • Shruti K.
    SMM Manager
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Affordable professional software"

    Posted 2020-07-19

    Pros: Pure Chat is a live chat software. Powerful and integrated software. Trigger based notification. Unlimited contacts. Simple and user friendly. Some of its features are marketing campaign traffic, trend, user experience. Increases sales for our business. It can be used on both mobile and desktop.

    Cons: Easy to manage. Good customer support. Perfect software. No cons.

    Overall: Helps in providing advance sales and marketing team. Visitors analytics. Very easy to setup. Direct integration with Google analytics, HubSpot etc. Great user interface. Optimises our sales, marketing and support efforts. Allows to view site traffic.

    Read More...
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