ScreenSteps
Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.
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ABB Electronic Work Instructions
Bring consistency to manual operations with Standard Operations Procedures (SOP), guiding the operator through each step with the required production and safety instructions and checks. The ECS Electronic Work Instructions module provides manufacturing information and instructions, which are automatically displayed to the right user through an easy-to-use and intuitive interface. The module supports certification, procedures, drawings, safety instructions, shift notes and any other type of electronic documents and helps eliminating paper driven production process and time of redundant data entries. Thanks to instant messaging support the module enables delivery of the most important information to the shopfloor in the shortest time. Integration with common document repositories (SAP DVS, ZVS, SharePoint, Enovia, SmartTeam). Enables instant messaging and logging of shift notes.
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Squint
Squint is a Manufacturing Intelligence platform that uses AI and augmented reality to instantly capture tribal knowledge and transform videos, spreadsheets, and PDFs into immersive, spatial work instructions that employees love. It enables businesses to digitize procedures into step-by-step AR guides, overlaying text, video, and spatial cues directly onto the physical work environment, delivering on-the-job help with conversational troubleshooting and adaptive learning for improved retention and quality. Through seamless content creation, intuitive management tools, and performance measurement dashboards, Squint offers full visibility into operator behavior, identifying knowledge gaps, standardizing work, and empowering every operator to reach expert-level performance. It connects the digital and physical worlds using cameras, sensors, and real-time data, turning expert know-how into accessible guidance, boosting accuracy, and reducing waste.
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Solumina
iBase-t is a trusted provider of software solutions for complex, highly-regulated manufacturers. Solumina, iBase-t's manufacturing execution system (MES), significantly improves manufacturing productivity, quality, and compliance by helping supervisors, operators, and plant managers to gain visibility and improve performance. By leveraging Solumina, users are provided with accurate work instructions, paperless processes, real-time data, and manufacturing intelligence. Powerful integrations include Maintenance, Repair and Overhaul (MRO), Manufacturing Execution Systems and Operations Management (MES/MOM), Supplier Quality Management (SQM), and Enterprise Quality Management Systems (EQMS).
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