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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Definitely Recommend " Posted 2023-03-28
Pros: *innovatively designed curriculum
*Learner paced
*Learner centric
*Friendly facilitators
*Approachable staffCons: So far i have never experienced any cons in this platform. They are delivering their product well.
Overall: I have had a delightful experience with PlanetSpark. They helped my daughter get rid of her inhibitions. I could see visible changes in her attitude when facing a group of people or when expressing her mind out! With their individual programs they made sure to foster to her specific needs and also advanced according to her learning speed. Also, the team was always supportive for any assistance required from their end. Kudos team PlanetSpark. Highly recommended parents!
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"I enrolled my kid in month of June’22" Posted 2023-03-28
Pros: I enrolled my kid in month of June’22 for Public speaking classes. Teacher was well qualified and she was able to generate confidence in my kid. Now, it’s been 10 months and I am a proud parent as I can see my child speaking like a leader and ready to debate anytime.
Cons: None as of now. Have enrolled my kid for almost a year now. There are one off instances of the customer care being not available/unresponsive but that got resolved quickly.
Overall: I would recommend PlanetSpark to other parents as well. Now, it’s been 10 months and I am a proud parent as I can see my child speaking like a leader and ready to debate anytime.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Great Change in my Kid!" Posted 2023-03-28
Pros: I am a father to a 11 year child and enrolled him into PlanetSpark last year.
Pros-
-1:1 sessions which works as a confidence booster.
-Teachers are well trained and qualified.
-Improvements can be seen in terms of modules that they cover.
-Flexible timings.Cons: None. I am a satisfied parent and would recommend PlanetSpark to other parents as well.
Overall: Overall, experience is good. My child is engaged and learning new things. Teacher has established a good rapport with my child and he is enjoying every bit of it. There is always an option to hold classes whenever we are going for any vacation or exams have started.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Very unethical and unprofessional, stay away from PlanetSpark" Posted 2023-03-08
Pros: Immediately jump into a call if customer is ready for paying them even in India midnight. Give all commitments only until they receive the money from customer.
Cons: Do not care about customer money. Unprofessional as they block your numbers when they owe you money.
Overall: Very very bad, unethical, unprofessional, do not loose your money. Believe these people are using education to do money laundering business.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"PlanetSpark review" Posted 2023-02-23
Pros: None. There was nothing good. The classes we took were utter waste of time and money. They are cheating by showing videos of 2-3 kids who might naturally be talented.
Cons: Had a very bad experience. As stated by many others, they keep pestering the parent to enroll right after the first call. But once the fees is paid, the so called “Admission manager” stops picking the calls. The team is unresponsive and they do not bother what is happening in the classes. The course content and curriculum is also not up to the mark and they copy paste without understanding the need of the child. The teacher they assign has no idea about what to teach and uses google and youtube to teach. When i asked to change the curriculum according to my child, they wasted another 3 classes and blame on the teacher. Warning to all the parents not to fall for the trap. There are better options available elsewhere.
Overall: Very bad. Feel cheated and lost money. Worst customer service and no response to emails after fees is paid.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Planetspark live online public speaking classes " Posted 2023-02-20
Pros: I have enrolled my son in planet spark and they provide good public speaking classes. They provide live one on one classes that is really helpful for my kid. The thing that, I like the most is time flexibility and one on one classes.
Cons: Sometimes we face network issues at our end. But teacher rescheduled the classes.
Overall: I have enrolled my son in planet spark and they provide good public speaking classes. They provide live one on one classes that is really helpful for my kid. The thing that, I like the most is time flexibility and one on one classes.
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Sometimes we face network issues at our end. But teacher rescheduled the classes.Reply from PlanetSpark -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Interactive classes" Posted 2023-02-20
Pros: I enrolled my daughter, in planet spark a few months ago, and I am starting to see growth in her personality. I really liked the live interactive session provided by them. And the teacher is very good and supportive.
Cons: Sometimes there is a network issue but teachers cover all the topic.
Overall: Classes are good and the teacher is very good. they interact with us and help my daughter in practice.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"PlanetSpark review" Posted 2023-02-07
Pros: My son really enjoyed PlanetSpark courses and everything was smooth. The teacher was the main find with this course as my son is really fond of her. Classes were good and my son has taken part in lot of debate competitions.
Cons: Timing issue was the only con but my son managed to attend these classes.
Overall: Overall it was an overwhelming experience. From the start with the teacher and the classes, everything went well.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"PlanetSpark review" Posted 2022-09-28
Pros: Nothing to like here, my kid attended 9 classes and they are reading the Syllabus, Not teaching. So we asked Refund. It's 5 months over, the EMI is deducting. The refund process is not done and still they are charging. May i need to close my card or may be proceed with bank and cancel the EMI.
else they loot my money.Cons: Please don't join, sales team will promise lot of things. But don't trust them.
Overall: Very very bad.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Fraud company without address" Posted 2022-09-12
Pros: N/A.
Cons: They don't inform about the pricing at first. If you cancel the classes just they bombard 40000 rupees extra.
Overall: They don't have the address. Just fraud company, as above users told the classes are not useful. Simply they tell the student to read and they are not useful. The child should only put interest then only, your child will learn.
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For 100 classes they offered for 60000/- when i cancelled after 18 classes they are saying the charges will be for total of 1Lakh rupees proportion.
So be careful and not to join.Reply from PlanetSpark -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Looting the money " Edited 2022-07-02
Pros: I signed up for the course for my 6 year old. They were calling me multiple time to pay the fees, then no response from team members. When I asked for refund, they didn’t respond, later I have to file the case via PayPal. Then email responding, texting back, I asked for cancellation, they didn’t pay back the money saying we are working on it. I lost my 1600 dollars.
Cons: Fraudulent organization. Don’t trust/ looting / cheating.
This organization needs to be closed soon due to fraudulent cases. I am going to file case against each one of the people for fraud. Even if I have to pay the money for to run a case against them I'm ready for it. This should never be repeated to any other customers.Overall: Zero. People talk nicely to attract customers. Never trust them.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Not recommended " Edited 2022-06-01
Pros: I have been following up for refund as I was not satisfied with the way the teacher was teaching. I had my feedback shared in PTM but that was not taken care of. Sales team had promised a refund without question but seems that was a false promise.
Cons: Copy of Pros! I only found negative reviews of them. Teachers English speaking is poor. They are following a syllabus and just reading out to student. Those things are impractical.
Overall: Not recommended at all. Accents of the teachers are poor. Better to teach the kids at home and not to waste money on such platform.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Be really careful if you decide to pull the plug" Posted 2021-12-09
Pros: Exceptional sales team who will promise heavens. Exceptional customer success team who do not understand that it is all about long term relationships. Teachers are good and keep children engaged but unfortunately have fixed curriculum and even with 1:1 classes you are going to find it hard that planet spark teaching framework is flexible. Every child is unique and if they were to be taught as everyone else then what is the difference between sending them to school and private institutions.
Cons: PlanetSpark sells the package based on a lot of promises and one of the promises is that they will refund your money ( no questions asked). Please be really careful if you decided to pull the plug. I am chasing them for the last 2 and half months following up regularly. No one is taking any action. All the sales, a customer success team, escalation team know this.
Overall: Not worth it. My unsolicited advice. Do not put your child in the rat race. Help them develop skills in more practical ways. The Problem with this type of education is that it is not so different from the schools. All we are doing is speed up their learning rathe focussing on what should they be learning.
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PlanetSpark overall is highly not recommended. You have been warned!Reply from PlanetSpark -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Worst experience ever! Won’t recommend to anyone." Posted 2021-09-17
Pros: Seriously none! None none absolutely none! So now you know how desperate these folks are. Very unprofessional. Never have I dealt with folks like this before.
Cons: I won’t get in much details but the initial contact representative have bounced me back several times so unprofessional! I think they should teach their reps and then teach other. I have asked to not contact me like 20 times! Seems like they won’t budge.
Overall: There are other services you should avail anything other than PlanetSpark!! My kid is happily learning at a different place!
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