• Harshita M.
    Teacher
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
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    Pricing
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    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Definitely Recommend "

    Posted 2023-03-28

    Pros: *innovatively designed curriculum
    *Learner paced
    *Learner centric
    *Friendly facilitators
    *Approachable staff

    Cons: So far i have never experienced any cons in this platform. They are delivering their product well.

    Overall: I have had a delightful experience with PlanetSpark. They helped my daughter get rid of her inhibitions. I could see visible changes in her attitude when facing a group of people or when expressing her mind out! With their individual programs they made sure to foster to her specific needs and also advanced according to her learning speed. Also, the team was always supportive for any assistance required from their end. Kudos team PlanetSpark. Highly recommended parents!

    Read More...
    Reply from PlanetSpark
    Posted 2023-07-17
    Thank you so much for your positive review of PlanetSpark! We are thrilled to hear that you had a delightful experience and that our platform has made a positive impact on your daughter's development. We are proud of our innovatively designed curriculum, which aims to provide a learner-paced and learner-centric approach to education. It's wonderful to hear that your daughter has benefited from this approach and has seen visible changes in her confidence and ability to express herself among a group of people. We strive to create a supportive and encouraging environment where students can thrive. We are also glad to hear that our friendly facilitators and approachable staff have been helpful and supportive throughout your journey with PlanetSpark. Providing individualized programs and catering to specific needs while advancing according to each student's learning speed is a key aspect of our commitment to personalized education. Thank you for recommending PlanetSpark to other parents. Your trust and positive feedback mean a lot to us. We will continue to work hard to deliver high-quality educational experiences and support for all our students. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to continuing to serve you and your family.
  • A PlanetSpark User
    Parent
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
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    Pricing
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    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "I enrolled my kid in month of June’22"

    Posted 2023-03-28

    Pros: I enrolled my kid in month of June’22 for Public speaking classes. Teacher was well qualified and she was able to generate confidence in my kid. Now, it’s been 10 months and I am a proud parent as I can see my child speaking like a leader and ready to debate anytime.

    Cons: None as of now. Have enrolled my kid for almost a year now. There are one off instances of the customer care being not available/unresponsive but that got resolved quickly.

    Overall: I would recommend PlanetSpark to other parents as well. Now, it’s been 10 months and I am a proud parent as I can see my child speaking like a leader and ready to debate anytime.

    Read More...
    Reply from PlanetSpark
    Posted 2023-07-17
    Thank you for your positive review for PlanetSpark! We are thrilled to hear that your child has benefited from our Public Speaking classes and has gained confidence in their speaking abilities. Our qualified teachers are dedicated to helping students develop essential skills such as public speaking, and we are delighted that your child has shown significant progress over the past 10 months. It's wonderful to hear that they now speak like a leader and are ready to engage in debates. Building confidence and effective communication skills are essential in today's world, and we are glad to have played a part in your child's development. We appreciate your understanding regarding the occasional instances of customer care being temporarily unavailable or unresponsive. We continually work to improve our support channels and ensure prompt assistance for our customers. We are glad to hear that these issues were resolved quickly, and we apologize for any inconvenience caused. Thank you for recommending PlanetSpark to other parents. Your trust and positive feedback mean a lot to us. We will continue to strive for excellence and provide quality education to all our students. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to continuing to serve you and your family.
  • Prateek S.
    Proprieter
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Change in my Kid!"

    Posted 2023-03-28

    Pros: I am a father to a 11 year child and enrolled him into PlanetSpark last year.
    Pros-
    -1:1 sessions which works as a confidence booster.
    -Teachers are well trained and qualified.
    -Improvements can be seen in terms of modules that they cover.
    -Flexible timings.

    Cons: None. I am a satisfied parent and would recommend PlanetSpark to other parents as well.

    Overall: Overall, experience is good. My child is engaged and learning new things. Teacher has established a good rapport with my child and he is enjoying every bit of it. There is always an option to hold classes whenever we are going for any vacation or exams have started.

    Read More...
    Reply from PlanetSpark
    Posted 2023-07-17
    Thank you for your positive review for PlanetSpark! We appreciate your feedback and are glad to hear that your child has had a good experience with our program. We believe that one-on-one sessions are effective in boosting confidence, and we are delighted to hear that it has been a confidence booster for your child. Our teachers are well-trained and qualified, and we are pleased that you have noticed improvements in the modules covered. We strive to provide flexibility in scheduling to accommodate the needs of our students and their families. We understand the importance of convenience and appreciate that you find our flexible timings beneficial. We are thrilled to hear that your child is engaged and enjoying the learning experience with their teacher. Building a strong rapport between teacher and student is crucial for effective learning, and we are glad that this has been established in your child's case. Thank you for recommending PlanetSpark to other parents. We value your trust and support, and we will continue to work hard to provide engaging and effective learning experiences for our students. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us, and we appreciate your positive review. Thank you again for choosing PlanetSpark for your child's education. We are honored to be a part of their learning journey.
  • A PlanetSpark User
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 20,000 or More
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Very unethical and unprofessional, stay away from PlanetSpark"

    Posted 2023-03-08

    Pros: Immediately jump into a call if customer is ready for paying them even in India midnight. Give all commitments only until they receive the money from customer.

    Cons: Do not care about customer money. Unprofessional as they block your numbers when they owe you money.

    Overall: Very very bad, unethical, unprofessional, do not loose your money. Believe these people are using education to do money laundering business.

    Read More...
    Reply from PlanetSpark
    Posted 2023-07-17
    We apologize for the negative experience you had with our services at PlanetSpark. We take your feedback seriously and would like to address your concerns. Regarding your comment about immediately jumping into a call when a customer is ready to make a payment, we understand that prompt and efficient communication is important. However, it is never our intention to rush or pressure customers into making a decision. We apologize if you felt that way. We are truly sorry if you feel that we do not care about your money. We assure you that we value every customer and their financial transactions. It is never our intention to block customers' numbers or act unprofessionally in any way. We apologize if you experienced any difficulties in reaching out to us or obtaining a resolution. We would like to investigate your case further and resolve the issue promptly. Please provide us with your contact details, including your phone number and email address, so that our customer service team can reach out to you directly. Alternatively, you can reach our customer support team at customersupport@planetspark.in. We are committed to addressing your concerns and ensuring a satisfactory resolution. We take allegations of unethical behavior and money laundering extremely seriously. Rest assured, PlanetSpark operates with the highest level of integrity, and our primary goal is to provide quality education to our students. We would appreciate any additional information or details you can provide regarding your specific case, as it will help us address the issue effectively. Thank you for bringing these matters to our attention. We value our customers' feedback and are dedicated to resolving any concerns they may have. We look forward to rectifying this situation and restoring your trust in our company.
  • A PlanetSpark User
    Parent
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "PlanetSpark review"

    Posted 2023-02-23

    Pros: None. There was nothing good. The classes we took were utter waste of time and money. They are cheating by showing videos of 2-3 kids who might naturally be talented.

    Cons: Had a very bad experience. As stated by many others, they keep pestering the parent to enroll right after the first call. But once the fees is paid, the so called “Admission manager” stops picking the calls. The team is unresponsive and they do not bother what is happening in the classes. The course content and curriculum is also not up to the mark and they copy paste without understanding the need of the child. The teacher they assign has no idea about what to teach and uses google and youtube to teach. When i asked to change the curriculum according to my child, they wasted another 3 classes and blame on the teacher. Warning to all the parents not to fall for the trap. There are better options available elsewhere.

    Overall: Very bad. Feel cheated and lost money. Worst customer service and no response to emails after fees is paid.

    Read More...
    Reply from PlanetSpark
    Posted 2023-07-17
    We deeply apologize for the experience you had with our services at PlanetSpark. We understand your frustration and disappointment, and we take your feedback seriously. We are concerned to hear about your dissatisfaction with the classes, course content, and curriculum. At PlanetSpark, we strive to provide high-quality education and personalized learning experiences for our students. It is regrettable that you feel the classes were a waste of time and money. We apologize if the curriculum did not meet your child's specific needs or if there were issues with the teacher's approach. Regarding the lack of responsiveness from our admission manager and customer service team, we apologize for any inconvenience caused. It is not reflective of the level of service we aim to provide. We take your feedback seriously and will investigate the matter internally to ensure that such instances do not occur in the future. We apologize for any miscommunication or lack of support you experienced during your time with us. We are committed to addressing your concerns and finding a resolution. Please provide us with your contact details, including your phone number and email address, so that our customer service team can reach out to you directly. Alternatively, you can reach our customer support team at customersupport@planetspark.in. We assure you that we will work diligently to address your concerns and provide a satisfactory resolution. Once again, we apologize for any inconvenience caused and appreciate your feedback. We value our customers' trust and take their experiences seriously. We remain committed to improving our services and providing a positive learning environment for our students. Thank you for bringing these matters to our attention. We look forward to the opportunity to rectify the situation and restore your trust in our company.
  • Vaishali R.
    Relationship Manger
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Planetspark live online public speaking classes "

    Posted 2023-02-20

    Pros: I have enrolled my son in planet spark and they provide good public speaking classes. They provide live one on one classes that is really helpful for my kid. The thing that, I like the most is time flexibility and one on one classes.

    Cons: Sometimes we face network issues at our end. But teacher rescheduled the classes.

    Overall: I have enrolled my son in planet spark and they provide good public speaking classes. They provide live one on one classes that is really helpful for my kid. The thing that, I like the most is time flexibility and one on one classes.
    Sometimes we face network issues at our end. But teacher rescheduled the classes.

    Read More...
    Reply from PlanetSpark
    Posted 2023-07-17
    Thank you for your positive review for PlanetSpark! We appreciate your feedback and are delighted to hear that your son has benefited from our public speaking classes. We understand the importance of personalized attention and one-on-one classes, and we are glad to hear that it has been helpful for your child. We believe that individual attention allows for a tailored learning experience and helps students build their confidence in public speaking. We apologize for any network issues you may have experienced on your end. Technical difficulties can occur, but we are committed to providing a seamless learning experience for our students. We are glad to hear that our teacher was accommodating and rescheduled the classes when needed. Ensuring the smooth progress of your child's learning journey is our priority, and we appreciate your understanding and patience. Thank you for highlighting the aspects you liked the most, such as the time flexibility and one-on-one classes. We strive to provide a convenient and effective learning experience for our students and their parents. We value your trust and support, and we look forward to continuing to provide quality education and support to your son. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us, and we appreciate your positive review. Thank you again for choosing PlanetSpark for your son's public speaking classes. We are grateful for the opportunity to be a part of his learning journey.
  • Anurag P.
    Analyst
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 5,000 - 9,999
    Design
    Ease
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    Pricing
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    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Interactive classes"

    Posted 2023-02-20

    Pros: I enrolled my daughter, in planet spark a few months ago, and I am starting to see growth in her personality. I really liked the live interactive session provided by them. And the teacher is very good and supportive.

    Cons: Sometimes there is a network issue but teachers cover all the topic.

    Overall: Classes are good and the teacher is very good. they interact with us and help my daughter in practice.

    Read More...
    Reply from PlanetSpark
    Posted 2023-07-17
    Thank you for your positive review of PlanetSpark! We appreciate your feedback and are glad to hear that you have noticed growth in your daughter's personality through our classes. We strive to provide engaging and interactive live sessions, and we are pleased to hear that you found them beneficial. Our teachers are dedicated to creating a supportive learning environment and we are glad that you found your daughter's teacher to be good and supportive. We apologize for any network issues you may have experienced. Technical difficulties can arise, but we are committed to ensuring that all topics are covered and that your daughter receives a comprehensive learning experience. We appreciate your understanding and patience in such situations. We are delighted that the classes have been helpful and that the teacher has been interactive and supportive. We value your trust and are honored to be a part of your daughter's learning journey. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us, and we appreciate your positive review. Thank you for choosing PlanetSpark for your daughter's education. We are grateful for the opportunity to contribute to her growth and development.
  • Karan G.
    User
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 20,000 or More
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "PlanetSpark review"

    Posted 2023-02-07

    Pros: My son really enjoyed PlanetSpark courses and everything was smooth. The teacher was the main find with this course as my son is really fond of her. Classes were good and my son has taken part in lot of debate competitions.

    Cons: Timing issue was the only con but my son managed to attend these classes.

    Overall: Overall it was an overwhelming experience. From the start with the teacher and the classes, everything went well.

    Read More...
  • Sid R.
    Student
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "PlanetSpark review"

    Posted 2022-09-28

    Pros: Nothing to like here, my kid attended 9 classes and they are reading the Syllabus, Not teaching. So we asked Refund. It's 5 months over, the EMI is deducting. The refund process is not done and still they are charging. May i need to close my card or may be proceed with bank and cancel the EMI.
    else they loot my money.

    Cons: Please don't join, sales team will promise lot of things. But don't trust them.

    Overall: Very very bad.

    Read More...
    Reply from PlanetSpark
    Posted 2023-07-17
    We apologize for the experience you and your child had with our services at PlanetSpark. We understand your frustration and disappointment, and we take your feedback seriously. We regret any misunderstanding or dissatisfaction regarding the classes and the refund process. It is our goal to provide high-quality education and ensure customer satisfaction. We apologize if the syllabus coverage did not meet your expectations or if there were issues with the teaching approach. Regarding the refund process, we apologize for any delays or inconvenience you have experienced. We understand the importance of timely resolution and we assure you that we will investigate the matter and take appropriate actions to address the issue promptly. To resolve the situation and discuss the refund process further, please provide us with your contact details, including your phone number and email address. Our customer service team will reach out to you directly. Alternatively, you can reach our customer support team at customersupport@planetspark.in. We are committed to addressing your concerns and finding a satisfactory resolution. We apologize if our sales team's promises were not fulfilled. It is never our intention to mislead or provide false information. We will address this matter internally to ensure that our team is transparent and accurate in their communication. Once again, we apologize for any inconvenience caused and appreciate your feedback. We value our customers' trust and take their experiences seriously. We remain committed to improving our services and providing a positive learning environment for our students. Thank you for bringing these matters to our attention. We look forward to the opportunity to rectify the situation and provide a resolution that meets your satisfaction.
  • A PlanetSpark User
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Fraud company without address"

    Posted 2022-09-12

    Pros: N/A.

    Cons: They don't inform about the pricing at first. If you cancel the classes just they bombard 40000 rupees extra.

    Overall: They don't have the address. Just fraud company, as above users told the classes are not useful. Simply they tell the student to read and they are not useful. The child should only put interest then only, your child will learn.

    For 100 classes they offered for 60000/- when i cancelled after 18 classes they are saying the charges will be for total of 1Lakh rupees proportion.

    So be careful and not to join.

    Read More...
    Reply from PlanetSpark
    Posted 2023-07-17
    We apologize for the experience you had with our services at PlanetSpark. We understand your frustration and concerns, and we take your feedback seriously. We regret any confusion or lack of transparency regarding the pricing of our classes. It is our goal to provide clear and accurate information about our pricing structure to our customers. We apologize if there was any miscommunication or misunderstanding in this regard. Regarding the cancellation policy and additional charges, we apologize if this was not clearly communicated to you. We understand that unexpected charges can be frustrating and we apologize for any inconvenience caused. To address your specific case and discuss the charges further, please provide us with your contact details, including your phone number and email address. Our customer service team will reach out to you directly. Alternatively, you can reach our customer support team at customersupport@planetspark.in. We are committed to resolving the issue and finding a satisfactory resolution. We apologize if the classes did not meet your expectations and if your child did not find them useful. We continually strive to improve our curriculum and teaching methods to ensure the best possible learning experience for our students. We appreciate your feedback and will take it into consideration as we work to enhance our services. Once again, we apologize for any inconvenience caused and appreciate your feedback. We value our customers' trust and take their experiences seriously. We remain committed to improving our services and providing a positive learning environment for our students. Thank you for bringing these matters to our attention. We look forward to the opportunity to rectify the situation and provide a resolution that meets your satisfaction.
  • Zeena D.
    Health care
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
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    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Looting the money "

    Edited 2022-07-02

    Pros: I signed up for the course for my 6 year old. They were calling me multiple time to pay the fees, then no response from team members. When I asked for refund, they didn’t respond, later I have to file the case via PayPal. Then email responding, texting back, I asked for cancellation, they didn’t pay back the money saying we are working on it. I lost my 1600 dollars.

    Cons: Fraudulent organization. Don’t trust/ looting / cheating.
    This organization needs to be closed soon due to fraudulent cases. I am going to file case against each one of the people for fraud. Even if I have to pay the money for to run a case against them I'm ready for it. This should never be repeated to any other customers.

    Overall: Zero. People talk nicely to attract customers. Never trust them.

    Read More...
  • Sukhram M.
    Engineer
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Not recommended "

    Edited 2022-06-01

    Pros: I have been following up for refund as I was not satisfied with the way the teacher was teaching. I had my feedback shared in PTM but that was not taken care of. Sales team had promised a refund without question but seems that was a false promise.

    Cons: Copy of Pros! I only found negative reviews of them. Teachers English speaking is poor. They are following a syllabus and just reading out to student. Those things are impractical.

    Overall: Not recommended at all. Accents of the teachers are poor. Better to teach the kids at home and not to waste money on such platform.

    Read More...
    Reply from PlanetSpark
    Posted 2023-07-17
    Thank you for providing an update regarding the resolution of your case and the refund from PlanetSpark. We are glad to hear that the issue has been resolved and the refund has been processed. We apologize for any dissatisfaction you experienced with the teaching approach and the lack of response to your feedback during the PTM (Parent-Teacher Meeting). It is our goal to provide a high standard of teaching and address any concerns raised by parents. We apologize if your feedback was not adequately addressed. We understand your concerns about the teachers' English-speaking abilities and the teaching methodology. We continuously strive to improve our teaching quality and curriculum to ensure a practical and effective learning experience for our students. We appreciate your feedback and will take it into consideration as we work to enhance our services. We apologize for any inconvenience caused and understand your decision not to recommend our platform. We value your feedback and take it seriously as we continually improve our services. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and are committed to providing a positive learning experience for our students. Thank you for sharing your experience with us. We appreciate your feedback and will continue to work hard to meet the expectations of our students and parents.
  • Sumit J.
    SA
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 20,000 or More
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Be really careful if you decide to pull the plug"

    Posted 2021-12-09

    Pros: Exceptional sales team who will promise heavens. Exceptional customer success team who do not understand that it is all about long term relationships. Teachers are good and keep children engaged but unfortunately have fixed curriculum and even with 1:1 classes you are going to find it hard that planet spark teaching framework is flexible. Every child is unique and if they were to be taught as everyone else then what is the difference between sending them to school and private institutions.

    Cons: PlanetSpark sells the package based on a lot of promises and one of the promises is that they will refund your money ( no questions asked). Please be really careful if you decided to pull the plug. I am chasing them for the last 2 and half months following up regularly. No one is taking any action. All the sales, a customer success team, escalation team know this.

    Overall: Not worth it. My unsolicited advice. Do not put your child in the rat race. Help them develop skills in more practical ways. The Problem with this type of education is that it is not so different from the schools. All we are doing is speed up their learning rathe focussing on what should they be learning.

    PlanetSpark overall is highly not recommended. You have been warned!

    Read More...
    Reply from PlanetSpark
    Posted 2023-07-17
    We deeply apologize for any issues you have faced regarding the refund process. It is our goal to provide a hassle-free experience for our customers, and we regret any delays or lack of action in resolving your refund request. We take this matter seriously and will investigate internally to ensure that such instances are not repeated. We understand your overall dissatisfaction and your advice to explore alternative ways to develop your child's skills in a more practical manner. We believe in a well-rounded education that goes beyond just academic learning, and we are continuously striving to improve our offerings. We are committed to addressing your concerns and finding a resolution. Please provide us with your contact details, including your phone number and email address, so that our customer service team can reach out to you directly. Alternatively, you can reach our customer support team at customersupport@planetspark.in. We assure you that we will work diligently to address your concerns and provide a satisfactory resolution.
  • A PlanetSpark User
    Architect
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Worst experience ever! Won’t recommend to anyone."

    Posted 2021-09-17

    Pros: Seriously none! None none absolutely none! So now you know how desperate these folks are. Very unprofessional. Never have I dealt with folks like this before.

    Cons: I won’t get in much details but the initial contact representative have bounced me back several times so unprofessional! I think they should teach their reps and then teach other. I have asked to not contact me like 20 times! Seems like they won’t budge.

    Overall: There are other services you should avail anything other than PlanetSpark!! My kid is happily learning at a different place!

    Read More...
    Reply from PlanetSpark
    Posted 2023-07-17
    We apologize for the experience you had with our services at PlanetSpark. We deeply regret any unprofessionalism or inconvenience you encountered during your interactions with our team. We understand your frustration and disappointment with the initial contact representative. It is our goal to provide exceptional customer service and professionalism at all times. We apologize if our representative did not meet your expectations. We take this feedback seriously and will use it to improve our training and communication processes. We sincerely apologize for any persistence in contacting you despite your request not to be contacted. We strive to respect our customers' preferences and apologize for any inconvenience caused by our continued outreach. We will take your feedback into consideration and work to ensure that our communication practices align with our customers' preferences. We understand that you have found an alternative service where your child is happily learning. We respect your decision and wish you and your child all the best in their learning journey. Thank you for bringing these matters to our attention. We value our customers' feedback and take their experiences seriously. We remain committed to continually improving our services and ensuring a positive learning environment for our students. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and are committed to addressing any concerns you may have had. Thank you for your understanding.