Pindrop Integrations

Whether you're looking for compute power, database storage, content delivery, or other functionality, AWS has the services to help you build sophisticated applications with increased flexibility, scalability and reliability. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 175 fully featured services from data centers globally. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to lower costs, become more agile, and innovate faster. AWS has significantly more services, and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. This makes it faster, easier, and more cost effective to move your existing applications to the cloud.

Genesys Cloud is the platform for rapid innovation — for organizations of any size, and any industry. It’s an API-first solution, with more than 10 years of testing, refinement, and proven scalability and security. Get access to new functionality. Including the latest innovations in AI-powered customer and employee journeys. Empower your business with the best and broadest customer and employee experience capabilities. Choose a single provider and technology platform with a multitenant, microservices-based architecture you can trust. It provides the scale, flexibility, security and agility you need. Power more connected, meaningful customer conversations through Genesys Cloud. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Every year, Genesys® orchestrates billions of remarkable customer experiences for organizations in more than 100 countries.

Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service at a lower cost. Over 10 years ago, Amazon’s retail business needed a contact center that would give our customers personal, dynamic, and natural experiences. We couldn’t find one that met our needs, so we built it. We've now made this available for all businesses, and today thousands of companies ranging from 10 to tens of thousands of agents use Amazon Connect to serve millions of customers daily. Designed from the ground up to be omnichannel, Amazon Connect provides a seamless experience across voice and chat for your customers and agents. This includes one set of tools for skills-based routing, powerful real-time and historical analytics, and easy-to-use intuitive management tools – all with pay-as-you-go pricing, which means Amazon Connect simplifies contact center operations, improves agent efficiency, and lowers costs.

Fuel Your Digital Transformation Journey. Manage complex digital apps on your network with unparalleled depth and breadth of intelligence. Managing your network daily to ensure constant availability is daunting. Networks are getting faster, data volumes are growing and users and apps are everywhere, which makes monitoring and managing difficult. How are you supposed to drive Digital Transformation? What if you could ensure network uptime while gaining visibility into your data-in-motion across physical, virtual and cloud environments? Gain visibility across all networks, tiers and applications — while getting intelligence across your complex structures of applications. Gigamon solutions can radically improve the effectiveness of your entire network ecosystem. Ready to learn how?

The GigaSECURE® Security Delivery Platform is a next-generation network packet broker focused on threat prevention, detection, prediction and containment. The right tools get the right traffic at the right time, every time. Enable network security tools to keep up with increasing network speed. Gain insight into network traffic. Optimize and deliver relevant data for tool consumption. Reduce tool sprawl and lower costs. Efficient prevention coupled with rapid detection and containment improves your overall security posture. Threats don't stand a chance. GigaSECURE enables security teams to obtain broad access to and control of network data, no matter where it resides. It can be customized to extract specific application sessions, metadata and decrypted traffic. In this architecture, security tools can operate inline or out-of-band at peak performance without compromising network resiliency or speed.

Verizon Cloud is a wireless service that securely stores your files in the cloud. Files are encrypted during transfer, and only you can access and use them anytime on all your devices: phones, computers and tablets. Use it to back up your files and restore them after crashes, and transfer content in case of device damage, theft, loss or upgrade. You can access your content through the My Verizon website or the Verizon Cloud app on your Apple® iOS device, Android™ device or computer (Windows® or Mac®).Safely store photos, videos, and documents from your phone and computer to the cloud. Unlimited storage for photos, videos, and documents for up to 5 users. No limit to the number of eligible phones and computers covered. Give yourself peace of mind - back your photos and videos to the cloud. Save yourself the worry of file loss if your handheld is lost or stolen, or your desktop experiences a virus or meltdown.