Phonexia Speech Platform Integrations

SYSTRAN, headquartered in France with offices in the Americas and Asia, has been a global leader in language translation technologies for decades. We initiated and developed major innovations in the field, including the first commercially available machine translation software in 1978, the first web-based translation portals in the 2000s and in 2016, we partnered with Harvard University to create state-of-the-art machine translation technology based on Artificial Intelligence and neural networks. The result is outstanding near human quality translation that improves with each use. SYSTRAN has been the reference translation software provider for global companies, public organizations, and governments for over 55 years. SYSTRAN's current product offerings include Translate PRO for smaller companies, Enterprise Cloud for large organizations and SYSTRAN Pure Neural® Server, our on-premise translation solution designed for large corporate clients with the highest security standards.

Our voice assistant is available 24/7. Operational time, vacations, or illnesses no longer have to impair your call center. The assistant picks up the phone immediately and it can handle hundreds of parallel calls. The assistant works with closed questions but can also answer a range of open questions. Everything according to a call script created specifically for you. The assistent reliably handles all usual calls and allows your operators to focus on more complicated ones. The assistant recognizes key information in the call, like the type of request, contract number etc. Our assistant has no mood and even a thousand calls can be handled as professionally as the first one. Easy integration with CRM systems and telephone exchanges. Fully automatic solution for incoming and outgoing calls. Attends to your clients at any time, reduction of call center load, understands what you say, and has 100 % stress toleration.