Rave 911 Suite
Rave 911 Suite provides 9-1-1 teams, first responders and emergency managers powerful capabilities for handling, dispatching and responding to emergencies more efficiently and effectively. View the caller’s name and address, medical conditions, photos and more through Smart911 or use notes to identify frequent callers. Initiate two-way text messaging and live-streaming video from first responders and bystanders on scene. Connect to a web-based, resident-sourced access and functional needs population registry anytime for analysis, planning and emergency response. The data and information available within Rave’s 911 Response solution helps first responders better prepare for the unknown and greatly accelerate response times during emergencies. Call takers can record notes about incoming calls, track the frequency of 9-1-1 calls from the caller’s phone number, and access an expanded view that displays both prior tickets and notes available for the caller’s phone number.
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Infinite Connect
One unified platform to run your entire business remotely. Improve productivity and simplify your communications with reliable voice, video, fax, conferencing and messaging in the cloud. Flexible unified cloud communications and contact center services designed, for small and medium sized businesses. Customize your settings and capabilities to have your conference calls work the way you want. Up to 100 callers included. In place of your traditional small business phone system, our VoIP phone system or hosted PBX uses your broadband connection to make communicating easier. From small meetings to large webinars, broadcast HD video, enable integrated teleconferencing and share your desktop with ease. No downloads required. Send and receive SMS & MMS text messages online and manage internet faxing from your dashboard. Infinite provides the most up to date VoIP Phones that arrive fully configured with plug and play functionality. All you have to do is turn on your phone and start talking.
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mimoLive
mimoLive™ is a powerful software for professional live streaming and live video editing for macOS and iOS devices. mimoLive is an all-in-one live switcher, video encoder, editor, and streaming software for Mac®. It enables you to switch multiple cameras, insert presentations, add graphics, overlay lower-thirds, social media comments, transparency with green screens, and so much more. Stream simultaneously to various destinations like: Facebook Live®, YouTube Live®, Periscope®, Screen9®, Twitch®, BoxCast® and more. Unlimited video calls, build-in video conferencing via a web browser (mimoCall™). Separated audio & video tracks recoding (ISO Recording). Transparency with Green screen, custom chroma keying. Recording ProRes 444 of multiple channels and custom audio mixdowns. RTMP Streaming to any custom RTMP service. Many addons, custom layer service and coaching available at the online store.
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SIP Caller
SIP Caller is a cloud based outbound call dialer that leverages the telephone capabilities of your existing Phone System. It can be integrated with any Phone System supporting SIP & RTP standards, registering as a remote extension, and making calls through it.
SIP Caller is designed to be extremely easy to use:
- The integration with the Phone System is made in minutes.
- Creating a call flow defining how to interact with customers is also very easy, as SIP Caller provides templates for the most common use cases, or a visual designer to create custom interactions.
- Setting up a campaign is as simple as defining the working hours, configuring the call flow to use, and uploading the numbers to call.
SIP Caller automatically detects if the answering endpoint is a human or an answering machine. This feature by itself drastically increases agent's productivity, as they will only receive calls connected to a live person.
SIP Caller provides real time and historical reports.
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