Personify Health Integrations

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.

Avante is an AI-native benefits intelligence platform built for HR teams, benefits leaders, brokers, consultants, and employees. It is purpose-built for benefits, not a generic AI tool fed with benefits documents, and uses dual AI agents that work together to minimize confusion, surface opportunities, and maximize benefits value. Carly provides personalized, 24/7 benefits guidance to employees in more than 50 languages, helping them understand coverage, model real-life scenarios, compare options, and get instant answers without waiting for HR. Ava gives HR and benefits leaders strategic intelligence from employee questions, claims data, vendor contracts, utilization patterns, and program performance, helping teams understand what employees need, where confusion exists, which benefits are underused, and where to invest. Together, Carly and Ava share a unified intelligence layer that creates a closed-loop system.