Personify Health Integrations

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.

Avante is an AI platform for employee benefits teams. It helps HR and benefits leaders run their programs year-round, from plan changes and communications to reporting and employee questions. Avante has two AI products built on the employer's plans, programs, and eligibility rules. Ava supports the benefits team. In Ava Workbench, teams turn plan documents and data into updated FAQs, communications, leadership reports, and analysis of costs, utilization, and vendor performance. With Ava Agents, teams can delegate ongoing work and review the finished result. Carly gives employees personalized, 24/7 guidance on coverage, plan choices, and available benefits. Source citations, guardrails, and human escalation keep responses grounded, and Ava asks for approval before external actions. Avante works alongside existing benefits systems and is available through Slack, Microsoft Teams, and email. It serves enterprises and the brokers and consultants who support them.