Audience
Paladin is ideal for single and multi‑store retailers in hardware, lumber, pharmacy, and specialty retail who need clear visibility into inventory and operations, flexible workflows, and reliable, retail‑experienced support.
About Paladin POS
Paladin is an all‑in‑one retail management platform built for how retail really works. Designed for independent single and multi‑store operators, Paladin connects point of sale, inventory, e‑commerce, mobile selling, payments, and managed IT into a single, unified system.
PaladinPOS™ runs stores by bringing core operations into a single system.
PaladinGo™ extends the POS beyond the counter, letting staff sell and serve customers anywhere on the floor or yard using live store data.
PaladinShop™ is a built-in online storefront that stays perfectly in sync with your store, automatically matching inventory and pricing without the hassle of managing a separate e‑commerce system.
PaladinMSP™ monitors and manages security, updates, and network performance behind the scenes so technology doesn’t become another burden.
Serving independent retailers since 1980, Paladin is known for practical design, reliable systems, and knowledgeable customer support.
Integrations
Paladin POS Content Hub
Case Studies and Customer Success Stories
Videos and Screen Captures
Product Details
Powerful Point of Sale Solution: Paladin Point of Sale | SourceForge Podcast, episode #105
Paladin POS Frequently Asked Questions
Paladin POS Product Features
Building Materials
PaladinPOS has features specifically designed for your yard: •Thousand board foot and square footage calculators: Easily convert “mill unit” pricing to “customer each” pricing. Quickly calculate costs in thousand board foot, thousand square foot, tons, or multiples. •Special orders and yard orders-: Protect confidential contractor prices while ensuring vehicles are loaded accurately. •Job account management: Build your relationship with contractors by helping them track purchases for individual projects. Historical invoices for any job are created upon request. •Customer pricing and loyalty programs: Set up custom pricing for individual accounts. Strengthen loyalty with discounts and special volume pricing. •Construction bundles and kits: Increase total invoice amounts by grouping large products with relevant add-on items under a single item to save time at checkout and maintain accurate inventory counts.
Cybersecurity
PaladinMSP or Paladin Managed Services is your expert IT and cybersecurity team. We solve your IT needs with our Managed Service offerings, allowing you to focus on your business while our specialists protect your technology from viruses and catastrophic data loss. How we help you: •Expert Support When You Need it-Our team of specialists is ready to tackle your software, hardware, and cybersecurity challenges so you don’t have to. •Proactive Monitoring-We stay informed about your system’s health through smart alerts, so we can step in quickly and prevent small issues from becoming big problems. •Robust Security-Advanced security protocols safeguard your business from external threats and vulnerabilities. • Cost Effective Solutions-Enjoy peace of mind with consistent monthly pricing that covers hardware, software, and essential services.
Point of Sale
Paladin Point of Sale is retail management software built specifically for the everyday demands of independent stores. Designed for hardware, lumber, pharmacy, and specialty retailers, PaladinPOS ™ unifies sales, inventory, pricing, and customer information in one connected system giving owners and staff clear visibility into their business and the confidence to make informed decisions without juggling disconnected tools. Intuitive to learn and grounded in real‑world retail workflows, PaladinPOS ™ helps reduce manual tasks, minimize errors, increase efficiency, and keep operations running. With flexible configuration, dependable performance, and U.S.‑based support from experienced professionals, PaladinPOS ™ adapts to how each store actually operates, helping retailers stay consistent, in control, and ready to grow.
Retail Management
Paladin Point of Sale allows you to management your retail with automated inventory management, hundreds of integrations to scale your business, margin protection, the ability to accept contactless payments, and allocate staffing, all in one platform. You are able to forecast products your customers will purchase in weeks to come, maintain profitable inventories, eliminate hours of price and margin hunting, and build customer loyalty with rewards and special discounts and pricing. Paladin specializes in tools for hardware and feed and seed stores including: • Custom Kits– Blend and sell your own premium brand of animal feed. Combine any number of items under a single SKU. Paladin keeps your recipe a secret while tracking each component. • Tonnage to Sales Unit Conversion– Convert the price of large bulk quantities to smaller saleable units. Buy big, repackage, and resell. Perfect for feed and seed retailers or bulk hardware supplies.
Retail POS Systems
Paladin Point of Sale allows you to management your retail with automated inventory management, hundreds of integrations to scale your business, margin protection, the ability to accept contactless payments, and allocate staffing, all in one platform. You are able to forecast products your customers will purchase in weeks to come, maintain profitable inventories, eliminate hours of price and margin hunting, and build customer loyalty with rewards and special discounts and pricing. Paladin specializes in tools for hardware and feed and seed stores including: •Custom Kits– Blend and sell your own premium brand of animal feed. Combine any number of items under a single SKU. Paladin keeps your recipe a secret while tracking each component. •Tonnage to Sales Unit Conversion– Convert the price of large bulk quantities to smaller saleable units. Buy big, repackage, and resell. Perfect for feed and seed retailers or bulk hardware supplies.
eCommerce
PaladinShop™ is an e-commerce solution built into Paladin Point of Sale that allows independent retailers to sell online without the expense or complexity of running a separate platform. Seamlessly connected to PaladinPOS ™, PaladinShop ™ automatically keeps inventory, pricing, product information, and customer data in sync, letting retailers manage both in‑store and online sales and inventory from a single, familiar system. Shoppers can browse products, place orders, view invoices, and submit payments anytime from anywhere. Built to minimize setup and maintenance, PaladinShop™ eliminates common obstacles to online selling and gives retailers an easy, practical way to expand beyond the counter and stay connected with customers wherever they are.
Paladin POS Additional Categories
Grocery POS
Paladin Point of Sale allows you to management your retail with automated inventory management, hundreds of integrations to scale your business, margin protection, the ability to accept contactless payments, and allocate staffing, all in one platform. You are able to forecast products your customers will purchase in weeks to come, maintain profitable inventories, eliminate hours of price and margin hunting, and build customer loyalty with rewards and special discounts and pricing.
Hardware Store POS
Our hybrid hardware POS retail system automates ordering, tracks inventory and provides detailed reports that help you get more work done. We have a suite of smart features that let you automate inventory chores: •Market Driven Inventory Management™- Put your data to work with our proprietary algorithms that forecast products your customers will purchase in weeks to come. •PaladinNsight™ Dashboard and Tools-Monitor the performance of your inventory in real time. Use the built-in tools to identify areas requiring your attention. •Suggested Order™ and Order Analyst™-Eliminate hours of price and margin hunting. Lower your inventory investment, and keep the right mix of products on hand.
Pet Store POS
Paladin Point of Sale allows you to management your retail with automated inventory management, hundreds of integrations to scale your business, margin protection, the ability to accept contactless payments, and allocate staffing, all in one platform. You are able to forecast products your customers will purchase in weeks to come, maintain profitable inventories, eliminate hours of price and margin hunting, and build customer loyalty with rewards and special discounts and pricing.
Pharmacy POS
Paladin's pharmacy pos tools allow you to maximize efficiency with direct pharmacy system integrations. Our intuitive point of sale platform integrates with all leading Rx systems and protects patient information with secure transaction encryption. Paladin offers: •Rx verification & security- Accurate prescription verification with built-in patient privacy protection. •Compliance-Full compliance with all federal regulations and insurance requirements. •Price & co-pay controls-Transaction amounts are automatically calculated and delivered to point of sale. •A Multitude of pharmacy integrations- designed to help you work faster with your suppliers and streamline processes
Paladin POS Verified User Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Excellent Customer Service" Edited 2026-04-22
Pros: Paladin has great customer service. When you call they answer and you do not have to wait for a call back. They get it done!
Cons: I don't have any cons about the product. Maybe they could run more promotions. Maybe they could make it possible to run small price labels for products
Overall: I switched to Paladin and I have been very happy. The product is easy to use and they are always trying to innovate and give their customers easier and more powerful tools to run their business.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Great Customer Service" Posted 2026-04-21
Pros: Paladin has a Swift response to any questions asked. Very Patient and willing to help in time of need. They have never left us unattended.
Cons: There are a few features that I wish were different, but we manage just fine regardless.
Overall: I am satisfied with Paladin in general. Staff is supportive and Friendly. Aside from a few details the point of sale system is good for us.
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A tremendous shout out to Alena for all of her support and assistance over the past year. -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Paladin was a total game changer for us!" Posted 2026-04-21
Pros: Paladin's customer service is second to none, every time we have ever had a question or a computer malfunction, they are right on top of it to ensure all our questions are answered and that we stay operational.
Cons: Paladin overall is a fantastic POS one small downside would be the receipt reprint screen being labeled with numbers because if you continue to check out the next customer and scan an item before that screen clears it will reprint all those receipts corresponding with those numbers, perhaps labeling them with letters instead would eliminate this error.
Overall: As a small store Paladin has made a huge impact for our inventory and overall store operations. Simple enough for a first time POS user and also complex enough to meet any need. We knew we made the right choice with Paladin.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Best Point of Sale Hands Down!!!!!" Posted 2026-04-21
Pros: Extremely easy to use, excellent products, outstanding service and support. While the system can be used with only a keyboard, we blend the use of touchscreen and keyboard which seems to make it even easier for my employees to use. The Managed Services team works tirelessly to keep my network running smoothly while also making sure I do not get any viruses and staying on top of any updates to my system. After using several other Point of Sale companies Paladin has been a by far the best partner to work with.
Cons: Absolutely none that I can think of, and I wouldn't change a thing....
Overall: We have been a Paladin customer since 2012 and are extremely satisfied with the products, service, and support Paladin has been providing our Hardware Store. Keep up the great work and I can't wait to see what the future holds for Paladin.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Paladin Perfection" Posted 2026-03-18
Pros: Ease of use: the point of sale system is easy to navigate cash/check/credit card sales. A/R house accounts are easy to process at point of sale and even easier to process statements at end of month either by mail or e-mail. Weekly order generation is easy to run and keeps my inventory well stocked but not overstocked. Special orders are a breeze with Paladin as it creates an invoice for the store and customer, then also creates a PO to electronically submit to my hardware distributor. Inventory control is easy to maintain with location tags and easy, readable, useable reports that help get rid of dead obsolete items and bump up the popular items. Paladin support, when needed, and it is rarely needed is always prompt, friendly and solves whatever issue I might have quickly and professionally.
Cons: Cant say that there are many cons... if anything when generating and printing shelf labels it would be nice to be able to start a batch of labels mid sheet.
I need to start the next batch with a new sheet of labels. I have tried peeling half sheets of labels and creating a full sheet which usually ends up with a loose label jammed deep into the printer.Overall: Joining Paladin as my point of sale provider has been one of the best decisions made for our hardware store! The Paladin POS is a very user friendly system to operate, you do not need to be a computer programmer to use its many features. I would highly recommend Paladin POS System for your retail needs!
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Great service" Posted 2026-02-20
Pros: Great service very knowledgeable team always willing to help.
understands your your needs and help make it better.Cons: Phone support can sometimes take a few calls to get someone to answer.
Overall: Over all this product works well for our company. they are always try to improve on the product. Great product
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