Painapo

Trusted by the most notable brands around the globe, Silverware is a leading developer of advanced technologies for the Hospitality Industry. Our mission is to drive efficiency and improve the profitability of its clients by relentlessly delivering the most innovative solutions on the market while enhancing every aspect of your guests experiences. Trusted by the most notable brands around the globe, we provide enterprise solutions for tier one Hotels & Resorts, multi-unit restaurant operations, and large venues. We are deliberate in the type of clients we target and work with. Our clients don’t just believe we are the right technology partner now, they trust that we will consistently innovate, drive change, and partner with them to fulfill their vision. Elevating your guest’s experience is at the forefront of our technology. If you’re not using Silverware, you’re missing out on what top operations across the globe already know.

Build a single source of truth of your guests to understand who they are, their behavior across channels, and how it impacts your restaurant. See 360 guest profiles across your POS, online ordering, reservations, and loyalty platforms. Segment your customers and drill in to see marketing engagement and order history. Map retention, frequency, and lifetime value by location and view revenue analytics over time. Understand audience sizes over time with instant insights that answer burning questions. Know exactly how each location is performing to know what’s working, what’s not, and what to do next. See holistic and by-location insights, like new guest acquisition, retention, and lifetime value. Identify revenue drivers and detractors, like what menu items drive trial, retention, and churn. Empower your GMs with the KPIs that matter most to your brand.