Leader badge

Audience

Event organizers that want a check-in solution

About OnArrival

OnArrival attendee check-in eliminates long lines and badge stuffing while syncing automatically across the Cvent platform. First impressions are critical for your attendees and guests. OnArrival has an option for a contactless check-in to further minimize staffing as well as crowding. OnArrival's kiosk mode will impress your attendees and help reduce your staffing needs onsite. Your guests can register at a safe distance, check-in with the Cvent Event App or Apple Wallet, pay fees, and print their name badge. OnArrival helps eliminate badge tables by connecting mobile tablets to print badges wirelessly. OnArrival supports a variety of printer and badge types that even include plastic. Simple or advanced, it's up to how you would like to brand your event.

Integrations

Ratings/Reviews - 7 User Reviews

Overall 4.7 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.6 / 5
support 4.4 / 5

Company Information

Cvent
Founded: 1999
United States
www.cvent.com/en/event-marketing-management/onarrival-event-check-in-software

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
iPhone
iPad
Android

OnArrival Frequently Asked Questions

Q: What kinds of users and organization types does OnArrival work with?
Q: What languages does OnArrival support in their product?
Q: Does OnArrival have a mobile app?

OnArrival Product Features

Event Check In

Attendee Segmentation
Badge Printing
Lead Capture
Reporting/Analytics
Data Import / Export
Data Synchronization
Guest List Management
Guest List Search
Multi-Event
QR Codes
Ticketing

OnArrival Additional Categories

OnArrival Reviews

Write a Review
  • An OnArrival User
    Marketing manager
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: Administrator, Deployment
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "OnArrival review"

    Edited 2023-12-14

    Pros: Makes check in quick and easy.
    Easy to register walk ins and/or update registered guests before printing the badge.
    Attendees love the experience.
    Love the fact you can do contactless/touchless.
    Multiple kiosks and printers keep the crowd / lines moving.

    Cons: Glitchy - sometimes router goes out and have to reset.
    Printers get jammed frequently and have to reset.
    Price is a little high when you have to purchase license, hardware and badge stock for every event.

    Overall: Overall, this technology has improved our events and made us look more buttoned up to our event attendees. The system is easy once set up correctly. We have used for 5 years now and will continue to do so.

    Read More...
  • An OnArrival User
    Event Manager
    Used the software for: 1-2 Years
    Frequency of Use: Yearly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "OnArrival is Amazing"

    Posted 2023-11-27

    Pros: Check-in is quick and easy with OnArrival. I could not recommend it enough. Attendees also enjoy the experience.

    Cons: The only con is the price of use and potential technology issues.

    Overall: OnArrival is a fantastic addition to Cvent. I recommend using OnArrival for all of your larger events to expedite check in.

    Read More...
  • An OnArrival User
    Event Operations Specialist
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: Administrator
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Touchless Timesaver"

    Edited 2023-10-24

    Pros: I like that it can be contactless/touchless, integrated with registration, register walk ins, take payment, multiple kiosks keep crowd moving.

    Cons: Glitchy, have to uninstall and reinstall between uses.

    Overall: See pros and cons.

    Read More...
  • An OnArrival User
    Cvent Administrator
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "OnArrival is Great"

    Posted 2023-10-09

    Pros: OnArrival helps with managing the day of operations for our events. It provides an exceptional user experience for everyone to check in with a kiosk, adjust and review their badge, and record their attendance to get accurate CPE credits.

    Cons: No negatives related to OnArrival. Recommend purchasing as a bundle from Cvent rather than buying components separately.

    Overall: Our experience has been great with OnArrival. We have used it for years now and will continue to do do so. We get positive feedback from attendees regularly for our use of the the tool.

    Read More...
  • Mary Ann H.
    Event Specialist
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Cvent onsite solutions"

    Posted 2023-09-25

    Pros: Very user friendly for an account user. Easy to get through and fast. The support given on OnArrival is exceptional!

    Cons: To print in color as a basic package would be nice.

    Overall: Easy, affordable, user friendly so others can be independent and do it themselves. All positives in my book.

    Read More...
  • An OnArrival User
    Registration Manager
    Used the software for: 1-2 Years
    Frequency of Use: Yearly
    User Role: Administrator
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Cvent OnArrival"

    Posted 2023-09-08

    Pros: The Pros for OnArrival:
    Badge printing
    On-site check-in
    Touchless check-in option with QR code
    Badge scanning

    Cons: The cons for OnArrival:
    Having to use the Cvent project management when using OnArrival. The issue is that we already provide project management for our clients, they pay for our services and then the client has to pay Cvent for project management as well.

    Overall: My experience overall with the Cvent OnArrival product has been excellent. I like how OnArrival makes on-site check in with badge printing easy.

    Read More...
  • An OnArrival User
    Program Manager
    Used the software for: 2+ Years
    Frequency of Use: Yearly
    User Role: User
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Check in Made Easy"

    Posted 2023-09-04

    Pros: 1. Easy to use
    2. Tracking Event attendance is a free version with Cvent registration
    3. Tracking attendance, badge printing and payment collection is a paid version
    4. Real time attendance reports and API data.

    Cons: No cons report, the tool work as per the promised features.

    Overall: Had a very good experience using this feature to track attendance, badge printing and API integration.

    Read More...