Tavisca
Delivering the best customer experience is more than knowing when to communicate. It’s also about how to communicate in our digital, multi-device, multi-channel world to deliver personalized engagement and meaningful interaction. Irrespective of the medium, the message, or the mode, we have the customer experience team and tools to ensure the best experience for your customers, with a seamless representation of your brand. Within our ecosystem, data powers every customer interaction with analytics at the core. As a result, our responsive and contextual platform drives customers to greater lifetime value. Applying machine learning and algorithmic techniques to personalization, call center fraud, gaming, marketing, content intelligence, customer intelligence, digital concierge, and overall engagement. Providing active drill-down dashboards, allowing clients to unlock their insights and collaborate in an analytics playground to further drive strategy.
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Oracle Infinity
Collect digital behaviors in real time, apply intelligence to that data, and offer recommended actions to enhance the digital customer experience—at the exact right moment. Oracle Infinity Behavioral Intelligence optimizes a customer’s digital journey in real time, making their online experience highly relevant and personalized. Harness customer behaviors as they happen and use them to optimize customer experience. Increase engagement and loyalty by providing the content, offers, and promotions that resonate best with each visitor, customer, or prospect. Use a system that will grow with you. Built on an innovative, big data platform, Oracle Infinity is a digital intelligence solution that offers unparalleled data collection and accessibility. Gather data about each customer at an individual level to better understand behaviors and deliver more personalized experiences. Stream your online behavioral data into one, unified location.
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Alesco Data
Bringing you the broadest range of proprietary and partner data solutions under one roof. AI-based analytics to target the right audiences and gain deeper insights into your customers. Unlock greater marketing intelligence, develop enhanced targeting capabilities and improve campaign reach. We utilize all of our available databases to create unique solutions for our clients. Our client success model is the result of over 30 years of building strong partnerships, combined with leading expertise, one-on-one personalized support, and robust enhancements. This model helps our clients achieve their objectives through the right combination of proprietary and partner data solutions.
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Segmentino
Personalized marketing can be a powerful tool when used right. Marketers have been using this strategy for decades to improve their marketing efforts. Every brand wants to have a one-to-one relationship with each customer in real-time with personalized delivery for all channels and devices which will result in driving deeper customer engagement. In today's digital world, a recommendation engine is one of the most powerful tools for marketing. It directs the user to the products which are preferable. It is so delightful that your favorite online store understands your desires better than your spouse and all of those are reachable due to recommender systems that are brought to us by the phenomenon of Big Data. Website overlays are a potent way to increase sales by enticing visitors to make a purchase at exactly the right time. The overlay system allows you to show an overlay in response to a particular visitor scenario, such as the arrival of a first-time visitor to the site.
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