NetOwl Extractor

Watson Natural Language Understanding is a cloud native product that uses deep learning to extract metadata from text such as entities, keywords, categories, sentiment, emotion, relations, and syntax. Get underneath the topics mentioned in your data by using text analysis to extract keywords, concepts, categories and more. Analyze your unstructured data in more than thirteen languages. Out-of-the-box machine learning models for text mining provide a high degree of accuracy across your content. Deploy Watson Natural Language Understanding behind your firewall or on any cloud. Train Watson to understand the language of your business and extract customized insights with Watson Knowledge Studio. Maintain ownership of your data with the assurance that your data is safe and secure. IBM will not collect or store your data. By using our advanced natural language processing (NLP) service, we give developers the tools to process and extract valuable insights from unstructured data.

The Clarabridge Platform aggregates all VoC data, customer interactions and feedback, into a single platform. We use AI-powered speech and text analytics, with the industry’s best Natural Language Understanding (NLU), to evaluate the conversations your customers and employees are having every day in phone calls, live chats, private messages and on social media. Clarabridge gives you timely answers about ease of doing business (Effort), customer loyalty and emotions, root cause of NPS change, churn or high contact volume and much more. Clarabridge insights help you make decisions, act fast, and track results. Partner with Clarabridge, whose solutions are purpose-built for customer experience and backed by an AI-powered best-in-class text analytics engine, to transcend from complexity to clarity and truly understand every customer interaction. Clarabridge is the only platform that provides a highly effective means of capturing what customers are saying.