Audience
Operators searching for a vending telemetry solution to manage their businesses and machines
About Nayax
A management system for vending machines and other unattended machines. Our management software for unattended machines will help you manage your business from afar, using our vending telemetry solution. This means that you don’t have to be on-site to make sure everything is running smoothly. Nayax’s Management Suite is devoted to managing and monitoring your business and will allow you to do so, even while you’re on the go. Receive warnings of adverse events or activities that need attending to in real-time, such as a machine being unplugged. Preempt operational malfunctions & prevent revenue loss. Select the thresholds, scenarios, and times when you receive these warnings. Conduct in-depth business analysis to learn where your business can grow. Receive forecasts, trends, and sales reports. Gain insights into consumer behavior. Discover areas that need attention. A solution for closed loop systems like offices, hospitals, and universities that accept prepaid solutions.
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Nayax Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Worst company ever" Posted 2023-10-03
Pros: None at all they are the worst company not even saying it cause I’m mad it’s cause it’s the honest truth.
Cons: WORST COMPANY AND CUSTOMER SERVICE EVER (if they even have any). They do not process your weekly payments I have been waiting for 2 weeks for my payment to come in. Can’t contact them or anything no one answers or your on wait for hours and still no answer. This company is by far the worst PLEASE GO WITH CANTALOUPE I regretted not using them again because I wanted to try Nayax. Just ordered my 2nd cantaloupe card reader they are literally the best At everything great customer service over the top experience with them all around I have been using them for 2 years and regret even trying to test our Nayax. NEVER Again!! 2023
Overall: Terrible they are a scam and fraud and I will be filing a lawsuit for sure they do not payout your money.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Dont work! I have to take off from the machines, very bad" Edited 2023-08-24
Pros: Nothing good! The software failed every day, the support is bad, they are not capable of solving the problems, fail again and again!
Cons: Bad support, never work the POS, change prices, 85 failures in 4 months, only phone support, and doesn't work well, hours on the phone every day, expensive, they keep the money, 45 days, not trustable.
Overall: I have to take off all the Onyx POS from my vending machines, I lost a lot of money, they broke me, if you want success don't use this, it is the worst technology.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Poor Customer Service" Edited 2023-03-02
Pros: None at this time. I am having trouble just getting it setup properly and they are not responsive to outreach.
Cons: Try any other company. The Customer Services is really poor and they are not responsive. The company continues to collect fees but they are not helpful to any issues or problems.
Overall: Try any other company. There are a lot of other credit care processing platforms and I wish that I had gone with someone else with better customer services.
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