Audience

Code Enforcement solution for municipalities

About Municity

Municity is a cloud-based solution that provides flexible tools for managing applications, permits, and inspections both online and in the field, streamlining your unique procedural requirements. With it, you can better track building, planning, and zoning activities, while giving citizens easy access to your processes. Municity is the only Code Enforcement and ePermitting software from the International Code Council. It is part of ICC CDS’s suite of innovative, easy-to-use digital solutions to increase efficiency and provide faster access to information. With these solutions, all your needed information is always accessible, accurate, and in one place. Instantly. Digitally. Conveniently.

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Integrations

No integrations listed.

Ratings/Reviews - 2 User Reviews

Overall 1.0 / 5
ease 1.5 / 5
features 1.5 / 5
design 1.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

ICC Community Development Solutions
Rochester, NY
icc-cds.com/municity/

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
Support
Online

Municity Frequently Asked Questions

Q: What kinds of users and organization types does Municity work with?
Q: What languages does Municity support in their product?
Q: What kind of support options does Municity offer?

Municity Product Features

Code Enforcement

Document Management
GIS
Case Management
Code Maintenance
Fee Maintenance
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Municipal

Permit Issuance
Utility Billing
Planning & Zoning
Parking Management
Code Enforcement
License Issuance
Taxation & Assessment
Fund Accounting
Work Order Management
Inventory Management
Property Database
Animal Licensing

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

Municity Reviews

Write a Review
  • A Municity User
    Trustee
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Terrible company"

    Posted 2023-01-24

    Pros: Totally agree. First they got us to depend on them then the company got sold and we cannot even get a simple question answered. Oh but their billing system works very well. They are already billing us for the renewal due 6 months from now. Do not use this company. They used to be good but now they are the worst.

    Cons: Nothing. They used to be O.K. but now they are terrible.

    Overall: Terrible company. There is no support whatsoever since the company got sold last year. No phone support and e mail support takes a week to give you an answer that does not address your concerns.

    Read More...
  • Mark C.
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Ease
    Features
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Zero Support"

    Posted 2023-01-17

    Pros: Nothing, I cannot say anything good at this point! They were purchased by a larger company and I'm not sure if they have growing pains or just have no idea what they are doing!! TERRIBLE.

    Cons: Absolutely do not buy this software!!! There is no support!!!

    Overall: DON'T BUY this software if you want to have a functioning office! I've emailed I've called and nothing!!!

    Read More...
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