Audience
Companies that want an enterprise collaboration software solution
About MiCollab
Mitel MiCollab is an enterprise collaboration software and tools platform solution that securely and swiftly powers communications for whenever you need them, wherever you are. Mitel MiCollab is an enterprise collaboration software and tools platform solution that securely and swiftly powers communications for whenever you need them, wherever you are. Remove the need to flip between multiple apps to get the job done by providing employees with a single application for voice, video, messaging, presence, audio conferencing, mobility and team collaboration. Keep up with projects, stay connected with colleagues, and boost the sharing of knowledge and ideas across business silos. Extend the power of teams beyond your walls so they can easily and intuitively do the same with clients and partners. Get a communications experience that’s consistent across all of your devices. Stop a conversation on one device and pick it up on another. It’s that simple.
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MiCollab Frequently Asked Questions
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MiCollab Reviews
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Pros: Easy to deploy.
Can be used on PC or mobile.
Integrates with the Mitel handset.
Lots of features to keep people online.Cons: Users find it a little confusing when working from home and then the office.
Software can be little tricky if not configured properly.Overall: We put a Mitel system in about 6 months before the pandemic hit in March 2020 (great timing!). Honestly, it was a life saver when people started to work from home and take their computers with them.
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Once setup on Mitel, you send the user a deployment email and its a case of enterting the code on their PC, or scanning a QR code on their mobile and its all done!
Granted they can take their deskphone home, but having a softphone saved a lot of money and made the transition to WFH really easy.
The MiCollab phone app works exactly the same way and people are completely mobile - anywhere in the world! I even used my MiCollab (and deskphone) in China! Nobody would believe me until i showed them the view outside the window!
The main thing to worry about is ensuring that the user has the correct status otherwise things get a litte confusing, but people love the fact they can just sit at their PC and make/receive calls. Having MiCollab has really made a difference to the way we work.