Audience
Companies looking for a leading data-driven customer experience management platform
About Merkle GenCX
Leveraging Merkle’s data assets and proprietary large knowledge models, GenCX helps brands connect closer with customers to better understand interactions, behaviors, and sentiment. Brands that use GenCX can ask for guidance to design and activate better customer experiences fast and reliably, drawing insights from their own data, with learnings extracted from the full US population. Our consulting services are designed to enable the transformation of customer experiences across interactions with a focus on technology as the key driver of change. We help organizations identify opportunities for product and service innovation, develop monetization and growth strategies, and fuel agility and organizational change — all to meet and exceed rapidly shifting customer expectations.
Integrations
Company Information
Merkle
United States
www.merkle.com/en/services/analytics-data-platforms/data-science-artificial-intelligence/gencx.html
Videos and Screen Captures
CometCore
CometCore delivers automated AI-enhanced chat for multimedia, code & content creation across diverse digital formats. Empowering all types of creators with AI chat & coding tools. Discover the potential of GPT-4 automation through our connected platform. Effortlessly create custom AI agents to streamline daily tasks and perform common actions with user-friendly commands. Empower your personalized AI assistant to reserve tables, order groceries, and more, maximizing productivity while simplifying your life. Experience the future of AI-driven task management today. Interact with GPT-4 through text commands or voice recordings in any language. Our user-friendly platform caters to your preferred mode of communication, providing seamless access to powerful AI capabilities and breaking down language barriers. Versatile AI agents for seamless productivity and communication. CometCore's complete suite of AI-powered creative tools.
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DataQA
Unlock all your company's knowledge inside Slack.
DataQA is a Slack-native knowledge management app that helps teams bookmark, tag and save information inside Slack.
Better access to information increases productivity, accountability and employee onboarding success. Bookmark important product discussions, screenshots, explainers. Keep track of links and content shared about companies and market trends. Save frequently asked questions to help new joiners. Follow topics of interest and get digests so you never miss anything. Save frequently-asked questions, shared screenshots and important discussions. Improve the onboarding experience for new joiners and senior employees. Unlike other apps, you don't need to leave Slack or rewrite any content. DataQA just works off your current flow.
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PandaChat
PandaChat is AI tool that enables you to chat with your data in any file, audio, image, website, or YouTube video. Interact, gain insights, and get information quickly like never before. Explore different PandaChat products in order to get the best out of this revolutionizing AI technology:
PandaChat Mobile
Data insights right at your fingertips. Whether you're traveling, in a meeting, or simply away from your desk, stay connected and chat with your files through mobile chat functionality.
PandaChat Brief
Summarize any article. With this innovative feature, you can now summarize and engage in live conversations with any website directly within your browser.
PandaChat Embed
Embed Chatbot on your website. Supercharge your website's functionality: Embed interactive chatbots to drive user engagement and revolutionize customer support.
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BuildBetter
Make better product decisions 5x faster. Find the signal in the noise - BuildBetter's proprietary Signal Engine powers everything from search to extractions, organizing, and summarizing your qualitative data. Find 78% more insights from your customers with existing data compared to teams using manual product research tools. A quantum leap in qualitative analysis. Save on average 200 hours a year on organizing insights from your customers into topics, themes, problems, and more. Summarizations that are so good it almost feels like cheating. Whether it's a summary of a call, a topic, a feature request, and anything else BuildBetter can process, we can turn it into sharable insights. Internal, external, and everything in between. BuildBetter's proprietary Call Intelligence powered by Signal Engine allows you to track and analyze every call that comes into your product team.
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From improving customer experience through seamless sign-on to making MFA as easy as a click of a button – your login box must find the right balance between user convenience, privacy and security.
Product Details
Platforms Supported
SaaS
Support
Online