Audience
Companies and professionals seeking a tool to create their own training manuals
About Manual.to
From training to manuals, it's easy to create and share knowledge in minutes so your teams get the help and support they need to do their jobs right. Start by making photo and video snippets of the different steps of the instruction. Add the accompanying texts, explaining precisely what to do. Share with your colleagues or third parties through easy-to-read URLs or QR codes. Track searches, discover the most popular documents, and improve where needed. From training to manuals, it's easy to create and share knowledge in minutes so your teams get the help and support they need to do their jobs right.
livepro
livepro is the perfect Knowledge Management solution for Customer Service/Experience - whether it be on the phone, behind the counter, in the field or customer self-service, livepro has the tools to improve cx scores, cut training times, improve compliance and boost staff engagement with confidence. livepro is purpose built Knowledge Management for Customer Experience. We focus on delivering answers to agents, not long complex documents. This is made possible by livepros powerful features like search and easy to follow process guidance. livepro requires next to no training and turns your agents into experts meaning staff confidence and customer satisfaction go up while AHT and training costs are cut down. Increase Customer Satisfaction by reducing AHT up to 25% and cutting transfers by up to 35%. Improved Staff Engagement and Induction-Training Periods cut by 50% or more. Improve Compliance & Risk with Authored Only Content & SOC Certified Secured Data.
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Document360
Document360 is an AI-powered knowledge base tool designed for internal and public Knowledge bases. It is a SaaS platform that helps you to build a great self-service knowledge base, FAQ pages, User manuals, Product documentation, software documentation and more. It has smart AI features like AI-powered search, AI tag manager, AI description generator, uncompromised authoring experience, customization, real-time analytics, and enterprise-grade restore, back-up and versioning functionalities.
Now, with an additional add-on feature, you can generate API docs for internal and external users using your API definition files for developers.
Benefits of Using Document360:
- Smart instant search: Google-like search for quick help and dynamically look for the most relevant help articles.
- Built-in analytics: This feature filters data and provides the report to derive actionable data and insights.
- Integrations: Document360 works seamlessly with third-party
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FlowShare
FlowShare® documents every step you take in any software, then delivers a branded process manual you can use to train your staff. FlowShare is a one-of-a-kind documentation tool that runs in the background, automatically documenting every action you take, creating step-by-step guides for your staff to train themselves on complex tasks and processes. It's fast, gets your documentation done in just hours, instead of days or weeks, works with any type of software on Windows and saves time and money training staff. You get easy to distribute accurate information with all of your guides looking great - no matter who creates them!
FlowShare AI-Powered assistant provides 24/7 instant help, ready to guide your end-users through troubleshooting and problem-solving independently and enhances your team's ability to adapt and grow with your tech stack.
FlowShare Portal provides a Central Knwoledge Hub, making the solutions and step-by-step guides readily accessible.
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Poka
Poka is a Web and mobile app that gives factory workers the power to capture, consume and share critical information in real-time on the plant floor, leading to improved productivity. By creating a standardized multimedia knowledge base of procedures, training content and solutions related to each workstation and machine, Poka helps reduce production downtime, improve quality and safety, and facilitate communication across factories, departments and shifts.
Poka has become a catalyst for digital transformation among industrial leaders including 12 of the largest manufacturers based on IndustryWeek’s Global 1000 rank.
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Company Information
Manual.to
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Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
Videos
Support
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