Audience
Hospitality Solution for hotels
About MS Shift
Every second matters at the Concierge Desk. Guests need information quickly and too many steps can slow down guest services. The Concierge Suite offers intuitive Concierge task log with an advanced workflow to help you keep up with your guests. Concierge are extreme multi-taskers. Being able to sort your task log customized to your preferences helps you be more productive. We help you get your tasks done in fewer clicks. Create custom directions and printables, save your popular routes. Find local businesses, view maps and get directions. Share these with your guest on the spot to get them where they need to go. Send text messages in a trackable texting feature inside the system. Communicate with your guests and see historical message history to stay in the loop. Save paper with a print-on-demand document library with e-send for custom itineraries and confirmations. Keep your team on brand and up-to-date with fresh custom confirmation layouts and itineraries.
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Concierge Organizer is able to establish links with other hotel softwares or other suppliers softwares. These interactions are secured and do not result in any data loss. A section for recurring tasks assigned to a person/group of people. The checklist is generated daily. Multiple checklists can be set up. A dedicated events section allows the Concierge, with one click, to suggest temporary events on confirmations sent to the Guests. Dedicated sections to track incoming or outgoing items. Several services linked together. If a service is modified/cancelled, you do not miss out on anything. With one click, you can easily generate reports. You strengthen your supervision and control over every information recorded in Concierge Organizer. A smart and powerful system of ready to use templates, relevant with your hotel communication and with your activity.
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HotelFriend was founded in 2017 to help hotels improve guest satisfaction and digital presence. With a portfolio spanning R&D, IT consulting, staff training, and other key areas, we've assisted over 700+ clients worldwide. As a rapidly growing tech company, we’ve already helped many hotels, restaurants, stadiums, cruise ships, and wellness facilities improve their revenue stream.
We make sure that you are 100% in compliance with the latest regulations, including GoBD
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Integrations
Company Information
MS Shift
Founded: 2005
United States
ms-concierge.com
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Product Details
Platforms Supported
Cloud
Training
Live Online
Support
Phone Support
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