MQTTCHAT

Offer help to your customers when and where they need it! Embed the customer care chat to your website, mobile site, applications and Facebook page. Communicate with you colleagues with same tool you handle customer service with. Create group chats for teams and topics, and chat privately one on one. Team chat with alerts makes agent reaction time faster, transfers silent knowledge and increases team efficiency. Ninchat customer care includes powerful admin tools & advanced statistics. You can keep track of customer ratings, activity, waiting times, see chat transcripts, and more. Your theme and styles, language, greeting messages and authentication method of your choice. Ninchat can be modified and localized to meet your needs. Improve customer experience and loyalty. Instead of making your customers wait for an email reply, offer them help right when they need it. Integrate live customer care directly into the sales process to ensure successful sales and reduce lost sales.

Rocket.Chat is a fully customizable, open-source communications platform for organizations with high standards of data protection. It enables real-time conversations between colleagues, with other companies, or with your customers, regardless of how they want to connect with you. Compared to similar players in the industry, such as Slack and Microsoft Teams, Rocket.Chat offers an on-prem deployment that enables organizations to take full ownership of their data. Rocket. Chat's open-source nature makes it more flexible to meet specific company needs and more scalable to follow your organization's growth. It also holds the only true MIT open-source license. We have over 1000 developers across the world contributing to the open-source code. Every day, tens of millions of users in over 150 countries and in organizations such as Audi Business Innovation, Deutsche Bahn, The US Navy, and Credit Suisse trust Rocket.Chat to keep their communications completely private and secure.