• Martin J.
    CEO
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Help your customers find what they are looking for"

    Posted 2024-06-17

    Pros: We like the application in which we can set top products and categories. We also liked the possibility of linking synonyms.

    Cons: Sometimes products cannot be found for some search phrases even though they are included in the product text.

    Overall: We use Luigi's Box mainly for searching. The plugin helps our customers find the products they want to buy. The original platform of our e-shop did not allow this.

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    Reply from Luigi's Box
    Posted 2025-05-23
    Thank you — we're happy Luigi's Box is helping your customers find what they need, especially where your original platform fell short!
  • Veronika F.
    E-shop manager
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: Administrator
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Useful tool for every e-commerce platform"

    Posted 2024-06-12

    Pros: I appreciate the wide range of options that Luigis Box offers. We have a wide and complex product range, so we are happy that LB can develop some features to us. I like user-friendly application.

    Cons: Sometimes we lack information about new functionalities in LB application.

    Overall: Overall, I rate LB positively. All the features we use help us improve the customer experience and increase the conversion rate.

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    1 user found this review helpful.
  • Miroslav S.
    Project manager
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: Administrator, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "New level of seach on your web"

    Posted 2024-06-10

    Pros: Luigi's Box is a great and easy-to-use tool that takes your web search to a new level. Once you start, it is easy to set up and learn how to use. It offers plenty of insights into how users use the search, the results, and which searches are without any results. It provides plenty of solutions and recommendations to enhance your results, increase the results, the average basket value and the return of your investment.

    Cons: It depends on how you use it. With a bad setup, it can be pricey. However, this can be managed with a good setup. Once you set it up properly, you will quickly see a return on investment (ROI).

    Overall: A great solution for web search with many useful tools. Definitely one of the top options you should take into account when considering a search tool for your website or e-shop.

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    1 user found this review helpful.
  • Dominik Ž.
    Ecommerce specialist
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Working with lugisibox admin"

    Posted 2024-06-06

    Pros: Intuitive control, easy orientation , extensive setting options, client care, quick problem solving, fast email conversation, communication during problem solving (you know what is happening right now)

    Cons: In two years on the job, I haven't had a problem with anything.

    Overall: I communicate with Luigi's Box regularly (quarterly review). The administration is easy to navigate, even for a beginner, and their setup solutions are always easy to understand, with quick changes. So far, there hasn't been a problem we haven't solved together.

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  • Milan F.
    SEO specialist
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Search field optimization"

    Posted 2024-05-31

    Pros: Supplement flexibility. It can be set up in a multitude of ways for everyone. People from this company try to help as much as possible and make the most of the supplement. I was surprised by the free initial consultation.

    Cons: Price. But as they say, good things have to be paid for. And it really wasn't a waste of money.

    Overall: Overall, I rate the service as very efficient. It can help deliver search results to users more efficiently, resulting in higher conversion rates.

    Read More...
  • Zoltán S.
    Shopmanagement Teamleader
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent seach engine"

    Posted 2024-05-31

    Pros: - a significant increase in the conversion rate from search
    - many options for optimization and personalization of the search
    - easy to use, even new employee can immediately start working with LB
    - customer support with very quick response

    Cons: - price for the service, but it is rather a matter of negotiation

    Overall: We tried to increase the conversion rate from search, because we only used simple search, which did not help customers find what they were looking for. That is why we decided to implement Luigi's Box that significantly increased the conversion rate. We can push our products in campaigns better using Luigi's Box and constantly optimize results.

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  • Miro S.
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Finally correct search tool"

    Posted 2024-05-29

    Pros: Intuitive search box, accurate autocomplete, easy redirects.
    Overall most effective system. Easy to integrate and use.

    Cons: No cons about Luigis Box, no technical problems. Everything works well

    Overall: Seen instantaneous results. We can find anything very fast. Customizable, well performing and accurate. Its essential for us.

    Read More...
  • Monika Š.
    Content specialist
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Increasing customer satisfaction with Luigi's Box"

    Posted 2024-05-27

    Pros: A simple and very important application for the growth of e-shops.
    Significantly improved search with Autocomplete.
    Setting synonyms for different product names = 1 same product.
    Thanks to the implementation of Luigi's Box, we understand more about customer behaviour.
    Liugi's Box team is always willing to help.

    Cons: So far we have not encountered a more serious problem. Everything we have needed has been solved by ourselves or with the support of the Luigi's Box team.

    Overall: We have had a very good experience with the product from Luigi's Box. Some features are more challenging but it's just about learning new things. Whenever we contact support, they are always willing to help us, explain.

    Read More...
  • Patrik G.
    IT
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Luigi Box: A User-Friendly Marketing Tool "

    Posted 2024-05-24

    Pros: With the help of Luigi Box, it helps me to understand what the customer is currently interested in, what trends are currently going and what categories they are most often searching for.

    Cons: We think we have not found anything essential or wrong.

    Overall: With Luigi's Box, I can better understand what customers are currently interested in, which trends are prevalent, and which categories they search for most frequently.

    Read More...
  • Igor K.
    Head of Marketing
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Review after 2 years of using Luigi's Box in mobile spare parts eccom. industry"

    Posted 2024-05-22

    Pros: Luigi's Box has been vital in improving the performance of our online store. Its advanced analytics provide critical insights into customer search behavior, allowing us to make informed, data-driven decisions.

    Cons: The complexity of configuring advanced features presents a learning curve, and we sometimes require additional support to fully utilize these capabilities.

    Overall: I had an overall positive experience with this product. It performs well and meets my expectations. The features are useful, and the quality is reliable. While there is a bit of a learning curve with some of the advanced options, the benefits outweigh this minor challenge. The customer support team is helpful and responsive, making the process smoother. I am satisfied with my purchase and would recommend this product to others.

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  • Tomas R.
    Internet shop administrator
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Luigi's box is a great searching tool for your web"

    Posted 2024-05-21

    Pros: Self learning algorithm provides our customers with top quality searching results and that of course increase our sales and conversions. Besides searching there is also recommender as a part of the package. Recommender (obviously from its name) recommends products based on customers browsing and searching history. These recommendations are part of product page, not searching results which looks more naturally. Also banner campaigns is great tool to promote products in search results. All these features simply help to increase the sales in general.

    Cons: The product may seem a bit pricy at the beginning but in the end it pays of.

    Overall: It is a web searching tool for our internet shop with more features. Primary use case of this solution is providing customers with best search results (= increase sales) on internet shops.

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  • Matej D.
    Sales representative
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Luigi's Box is great tool "

    Posted 2024-05-07

    Pros: I like the way Luigi's Box recommends products to me the most, and especially that he recommends them everywhere even in the shopping cart, he also helps with the search and I can check various metrics through his statistics

    Cons: Well only the price. It could be a less cheaper product.

    Overall: I like Luigi's Box because it helped us with searching and tracking the words searched by customers. I can also look at statistics very easily. we are very fond of artificial intelligence recommendations, where every time I step into the basket or anywhere on the site, I am offered a list of recommended products. Overall, I rate Luigi's Box very positively and recommend it to everyone.

    Read More...
  • A Luigi's Box User
    Marketing manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Smart search with easy implementation"

    Posted 2024-04-25

    Pros: Easy to implement, great value, data based search, increase in conversion rate, great support and service

    Cons: There is no recurring follow-up with support on how to better utilize our search

    Overall: This e-commerce search tool has significantly enhanced our online shop's search capabilities compared to the basic search function we previously utilized. We have observed noticeable improvements in our search results since its implementation. The tool also offers a product recommendation feature, which we plan to explore soon

    Read More...
  • A Luigi's Box User
    Product owner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Luigi finds"

    Posted 2024-04-25

    Pros: Customized solutions for each customer. Small and large companies. Connection via feed or API. It is necessary to place a simple script on your website.

    Cons: Our products is really diverse. Everything cannot be done automatically and manual intervention is required.

    Overall: We struggled for a long time with the search and how to place recommended products among thousands of products. Luigi solved our search and recommended products - carousells.

    Read More...
  • Milos B.
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Search results done correctly"

    Posted 2024-04-22

    Pros: We are using Luigi's Box for few years and it completely changed the way the search results are shown in our eshop.

    We can completely manage what our visitors see when they enter the query to search. We can send them to a product, category or blog post, if they should read some advice on that query first.

    Cons: Weak integration with Shoptet B2B, but this is not really Luigis problem.

    Overall: We like it. Its simple, has tons of options and it is day and night compared to ecommerce original search.

    Read More...
  • A Luigi's Box User
    Admin
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Wow... Luigi's Box"

    Edited 2024-04-11

    Pros: Unrivaled.
    Great price/performance ratio
    Flawless operation.
    User friendly.
    Customized solutions.
    Fast and helpful support.

    Cons: N/A

    Overall: I recommend the Luigi's Box tool. The best decision we could have made. Perfect sales support, which is focused on a clear goal - to make it easier for the user to find the right product and thus help the seller to realize the conversion.

    Read More...
  • Marek Z.
    Product Manager
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Lugisbox: Your E-Commerce Game Changer!"

    Edited 2024-04-02

    Pros: We absolutely love the intuitive search functionality that Luigis Box offers. It's incredibly accurate and helps our customers find exactly what theyre looking for in no time. Plus, the seamless integration into our website was a breeze, and the support team has been fantastic whenever weve needed assistance. Overall, Luigis Box has significantly enhanced our users experience, and we couldnt be happier with it!

    Cons: We ve found nothing to dislike about Luigis Box. It has consistently delivered exceptional search functionality and seamless integration, making it an invaluable asset to our business.

    Overall: We've integrated Luigi's Box into our daily workflow, and it's been a real asset. It helps us tackle various e-commerce challenges, especially in optimizing our search functionality to improve customer experience. From fine-tuning product searches to enhancing our overall online presence, Luigi's Box has become an essential tool in our toolkit.

    Read More...
  • Patrik M.
    Owner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The best search engine for e-shop"

    Posted 2024-03-29

    Pros: A top-notch solution offering a substantial return on investment and a superior user experience at an affordable price. We employ it for internal searches as well and haven't come across a more effective system.

    Cons: Maybe a higher price ... otherwise, there is no negative about LB

    Overall: We use LB for searching on our e-shop. Fast and simple. Accurate results. Thanks to LB, we have more orders in our e-shop.

    Read More...
  • A Luigi's Box User
    IT tester
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Smart search tool"

    Posted 2024-03-27

    Pros: Luigi's Box helps e-shops improve product search for customers, leading to higher sales. It provides e-shops with detailed data on customer search behavior, which enables them to optimize their pages for better results.

    Cons: We are currently very happy with LB and have no negatives to mention at this time.

    Overall: It's great to see what visitors wanted to look for in our e-shop and didn't find. Thanks to this, we can expand our offer with products that visitors would be really interested in.

    Read More...
  • Matej R.
    Product and project manager
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "LUGISBOX: the search solution you need!"

    Posted 2024-03-27

    Pros: -ease of implementation
    - support from their side
    - growth of searches, result with searches, conversions with search

    Cons: There are really none. They were fast and on point with implementations and with results on site too.

    Overall: I was present during the initial interviews with the company, from negotiations, through conditions implementation, to smooth operation. Everything proceeded without any issues. Additionally, I participate in regular reporting, which is positively received within our company.

    This tool solves a problem for us with complex engines like J Search. Simply put, it helps customers find what they're looking for.

    Read More...