Audience
Healthcare systems and hospitals that need a unified digital platform to simplify patient engagement, care access, scheduling, and data-driven growth strategies
About Loyal
Loyal is an end-to-end digital healthcare platform built to unify and optimize the entire patient experience and provider engagement within health systems by centralizing critical care touchpoints, from provider and location data management to digital engagement, automated scheduling, conversational chat, health risk assessments (HRAs), CRM, and reputation management, all from one integrated interface. It uses natural language processing and AI-enabled tools to make it easier for patients to search for care, book appointments in real-time across channels, interact with conversational AI for guidance, and manage their care journey, while giving organizations automated CRM campaigns, robust provider directories, ratings and review tools, and enriched data insights to drive engagement, conversions, and strategic decision-making.