Moz Local
Moz Local helps you easily manage your local business listings and reputation on Google, Facebook, and other sites to help consumers find and choose your business. With automated listing management, duplicate deletion, and location data distribution, plus reputation management, you can maintain accurate listings on the sites that matter most, respond to reviews, and post updates and offers. Moz Local provides continuous syncing of location data to our partner network so that consumers are seeing the most accurate information. Our extensive review process helps ensure your location data is cleaned up, consistent, and properly formatted. Keep your finger on the pulse of what your customers and prospects are saying about you, engage with them to share news, offers, and updates, and manage your business's online reputation. Gain valuable insights with reports and analytics, including the Visibility Index, online presence score, and profile completeness, so you know when to take action.
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Chatmeter
Analyzing over 1.9 million locations and billions of customer reviews, social media mentions, and sentiment since 2009. Take control of the conversation around your multi-location brand or agency with Chatmeter’s all-in-one local SEO and business reputation management software. Chatmeter offers review management, listing management, local SEO management and many more online reputation management features for chains and agencies all from one easy to use dashboard. Trust Chatmeter’s dedicated customer success team with world-class NPS score of 76 to provide you with unparalleled support. Our easy onboarding process, monthly check-ins, and quarterly business reviews are the true secret to customer success. No matter where your business is listed, we help you reach the right customers every time. Chatmeter’s listing management software safeguards your business listings so you can rest easy knowing we’ve got you covered.
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SO Connect
Get your local business found and chosen online. Control your business information on all platforms in one go. Manage and collect reviews to boost rankings! Instantly update business information on over 50 platforms - such as Google, TripAdvisor, Yelp & Facebook. Boost your star ratings and search ranking with more new reviews from satisfied visitors. Automatically collect email addresses, then stay in touch with appealing offers to keep them coming back. Collect your customers’ email addresses with WiFi login and stay in touch to keep them coming back. Gain access and insights from customers as they log into Wi-Fi. Send targeted and automated messages with offers and invitations. Build relationships that turn new visitors into regulars.
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Merchant Centric
See what’s being said in your reviews that impact sales and engage with customers online where they visit most. Discover the hidden value in your customer feedback data and identify what really drives revenue at your locations. Get insights and actions to beat your national and local competitors. Learn and leverage the success of top-performing businesses across the nation. Compared to top competitors, long wait times for food after ordering has the greatest negative impact on revenue. Evaluate the current food delivery process and determine if kitchen staff and servers are properly trained. Shine a light on your customer feedback that impacts your sales. Show all levels of management their progress at a regional, district, and location level. Monitor business performance, spot operational and employee issues, plus reply to reviews for all your locations in one platform. Manage customer feedback posted on your website alongside your social reviews.
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