Audience
Companies seeking a solution to resolve customer calls quickly and improve first call resolution
About LearnLode
Knowledge Management leads to better customer service. Resolve customer calls quickly and improve First Call Resolution. Live updates give everyone access to the latest issues. Call Scripting guides you through transactions. Unlock the value of your Enterprise's knowledge. Share the expertise of your subject matter experts. Enable effortless collaboration. SMART analytics allow you to track and optimize your knowledge processes. LearnLode is a SaaS solution that is self-deployed. All resources are designed to be easily created and administrated by your team lead or Operations Manager. This allows you to get started quickly with no set-up or integration charges. Effective Knowledge Management is a critical tool for improving customer service in your contact centre. Empower your agents to deliver excellent results by giving them access to our powerful knowledge base and decision support tools.