Audience
Hotels searching for a guest messaging solution to authenticate and manage their customers
About Ireckonu
Ireckonu connects you with your guests to create seamless and meaningful experiences, from before check in to beyond check out. It’s why our connected ecosystem is designed to manage your systems and operations and empower your team, so you can deliver experiences based on the individual needs of every guest in every room. From guest profiling and reporting to point of service support for hotel employees, our ecosystem builds around the CORE to offer truly differentiated experiences for your guests. The CORE middleware connects your systems as you introduce new technologies, building an ecosystem that works in tandem to meet and surpass guest expectations. You’ll know exactly what makes them tick, and they’ll keep coming back for future stays. Powered by our full Auth0 integration, we have effectively separated identity management (username and password) from a guest’s profile, allowing hoteliers to provide single sign-on (SSO) and multi-factor authentication.
Integrations
Company Information
Ireckonu
Founded: 2015
Netherlands
ireckonu.com
Videos and Screen Captures
HotelConnect
HotelConnect is designed to simplify and automate all operations for modern hoteliers and their guests. From the booking engine to check-out, from front desk to revenue management, every process is easier, faster and more connected.
HotelConnect was founded by a team of former hoteliers who believe the hospitality industry needs a technology revolution. From day one, the HotelConnect system was designed to be the most open, user friendly and complete system in the market. Our customers use HotelConnect to create more remarkable experiences and more profitable businesses.
Hotel technology does not have to be expensive, why pay more? HotelConnect offers an all-in-one system, property management, channel management and booking engine, for a fair price of just $6 per room per month. This includes our friendly phone and chat support.
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Bookboost
Keep your guest communications open 24/7. A live chat plug-in for hotel websites lets you receive and send messages to web visitors. With messaging automation, you can provide answers to guest questions anytime day or night. Bring all messaging apps into a single inbox (inc. SMS, Facebook Messenger, email, WhatsApp). Respond in real-time to guest inquiries, delegate to team members and track conversations. Deliver the information guests need for each part of their stay. A great cross-selling tool. Segment & manage guest profiles. Schedule personalized messages and promotions to guests based on arrival dates, group size and other metrics. Contact the right guest at the right time. Benefit from PMS connectivity and create a personalized & targeted, messaging-first, guest journey. Connect with your guests instantly on their preferred messaging app.
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Tripsee Concierge
An intelligent guest CRM which uses SMS texting for recommendations, itineraries and everyday requests. TripSee Concierge provides personalized attention to each guest, creating a better, more substantial relationship with them and improving guest re-bookings in the future. If hoteliers can create a unique experience for the guests during their initial stay, they'll be more likely to return the next time they need a hotel, even if a brand is offering a better price or a more desirable location. With the help of TripSee Concierge, your guest can have a one-of-a-kind experience including personalized recommendations and fully planned day trips customized to each guest’s preferences. All the guest information in a normal CRM plus a few extras include name, email, phone, tags, notes, and stay informed. Track and manage guests, anticipate their needs, and build a unique profile for each guest.
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Nonius Hub
The hub for “integration of the things”. The 15 years of experience integrating more than 100 products from a multitude of partners is now condensed in a product available to any hotelier and industry partner. Integration services for Nonius and 3rd Party products. APIs and adapters for interfacing with Industry major vendors. Adapters for PMS, CRS, CRM, door locks, room control, brand apps, kiosks and many other Push data into your DB for personalized marketing. Enrich your product with our automatic contents - cloud feeds (weather, flights, city info, ...). Cloud dashboard for systems status, alarms, usage and statistics for Nonius and 3rd party SaaS based model open to partners and clients. Subcontract our specialized, cost efficient, software integration services for your special project. Integration is offered as SaaS and it takes the shape of an API and Hub of adapters. An architecture that leverages the most recent cloud technology.
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Product Details
Platforms Supported
SaaS
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