Instill Core

Instilling Quality is a unique quality assurance tool that objectively selects and scores the accuracy and completeness of follow-up activities on accounts, by user. The tool is a component of Resolution Queue™, a PwC proprietary, customizable workflow software for healthcare accounts receivable (A/R), but can be licensed separately and used as a standalone tool, depending on your needs. Instilling Quality software randomly selects work completed by collection specialists and assigns a numeric score based on the thoroughness and completeness of each account. Users can identify the exact criteria so they may score accounts accordingly. Sample work reviewed for quality is based on a user score’s 90-day rolling average. The higher the team member’s score, the fewer accounts reviewed; the lower the scores, the more accounts will be queued for review to help improve reviews.

KPA is a leading provider of EHS Risk Management, Workforce Management, and F&I solutions. KPA’s innovative software platform combined with recurring on-site audit/loss control services delivers the visibility and actionable insight necessary for companies to proactively mitigate operational, regulatory, and compliance-related risks. KPA helps you achieve regulatory compliance, control risk, protect assets, and effectively train, retain, and manage people. Introducing an EHS software platform tailored to the needs of your business. Manage your safety program in an all-in-one system designed to engage your employees, instill a culture of safety, and enable regulatory compliance. KPA EHS helps you develop a comprehensive EHS program that harnesses technology, best practices, and the concerted efforts of your workforce to maintain a safe and productive workplace. Use KPA’s mobile technology to access the tools and information you need, where you need it.