Audience

Service-based organizations

About IFS Field Service Management

IFS Field Service Management (FSM) is a best-in-class field service solution for enterprises. IFS FSM provides a comprehensive set of functions for optimizing resources along the service lifecycle. These include contact center, contract and warranty management, knowledge and project management, planning and scheduling optimization, mobile functionality, customer and partner portals, billing, service parts inventory, and returns and repairs processing.

Integrations

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Company Information

IFS
Founded: 1983
United States
www.ifsworld.com/en-na/

Videos and Screen Captures

IFSFieldServiceManagement-Appointments

IFSFieldServiceManagement-Appointments

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Product Details

Platforms Supported
SaaS
Windows
Android
iPhone
iPad
Training
Documentation
Webinars
In Person
Support
Online
Phone Support

IFS Field Service Management Frequently Asked Questions

Q: What kinds of users and organization types does IFS Field Service Management work with?
Q: What languages does IFS Field Service Management support in their product?
Q: What kind of support options does IFS Field Service Management offer?
Q: What other applications or services does IFS Field Service Management integrate with?
Q: Does IFS Field Service Management have a mobile app?
Q: What type of training does IFS Field Service Management provide?

IFS Field Service Management Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Pest Control

Billing & Invoicing
Customer Service History
Dispatch Management
Fleet Management
Inventory Control
Mobile Access
Quotes / Estimates
Scheduling
Pest Activity Tracking
Pesticide Usage Tracking
Property Layouts

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management
Interview Scheduling

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

For Builders
For Electricians
For HVAC
For Plumbers
For Roofers
For Field Service Businesses
Quoting
Scheduling
Job Tracking
Invoicing
Reporting
Dispatch Management
Payments
Customer Database
Contract Management
Time Tracking