Audience
Businesses looking for identity proofing, authentication and community verification
About ID.me
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
Integrations
Company Information
Product Details
ID.me Product Features
Identity Management
Single Sign On
ID.me Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"ID.me Verification for Customer Discounts" Posted 2022-06-22
Pros: Many Pros: taking in-house document and manual review to external software saved a ton of time and costs, a better, quicker customer experience lead to less customer frustration, and their reporting dashboard allows for identify areas of focus within our business.
Cons: No cons to share about ID.me as a business nor about their software.
Overall: From initial contact and negotiations to implementation and post launch maintenance, working with ID.me has been a pleasant experience and their software is top notch - great overall customer feedback vs what we did in the past.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"ID.me Allows to Verify Identity with Peace of Mind" Posted 2022-06-17
Pros: The ease of use for customers is a huge positive when it comes to the ID.me portal. We have never heard of an issue where it provided a negative experience to the customer. It is also a great way for us to provide discounts to show our appreciation for customers.
Cons: I think they could use some work on their portal management. It is quite confusing to try to access the analytics. Another improvement they could make would be to allow the customers to see their usage from the analytics portal.
Overall: Overall, ID.me is a great partner and solves our problem when needing a vendor to verify identities.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Highly Recommend ID.me" Posted 2022-06-01
Pros: Id.me is necessary to our discounting plan at HidrateSpark! We are so thankful for this fast and low-touch way to give back to those in our community.
Cons: You will get charged by verification instead of by discount use. So, you do pay for those who verify and abandon which is a bummer.
Overall: We are pleased with the support and results from ID.me. We consistently hear from our customer success manager and gain advice on promoting ID.me on our website. We have used their offers for extra promotion via a military newsletter, and we were happy to do it. This review was submitted in exchange for compensation by ID.me, Inc.
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