Audience
Individuals looking for a field service management platform
About Hormiga
Quality. Timely. Reliable. Professional. Effective. Courteous. Above standard. These define field-service excellence, and therefore, are the guiding principles by which we designed and built hormiga, applicat’s proven, best-in-class field-service management platform. Integrating leading-edge mobile and ai technologies with the latest thinking in areas including scheduling optimization, service-agent assignment, field-knowledge retention, operational transparency, and customer experience, applicat is the solution of choice for leading service providers around the world. Helping your field team to manage their time, to build routes and arrive on time, to get through their workload, solve problems and fix on first try, and to do much more, the BrightWorker app is head coach, support staff and referee all rolled up into one. At once a microscope and wide-angle lens, with Hormiga you’ll see your field team as if for the first time.
ServicePower
ServicePower is a leading field-service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field-service organizations around the world such as GE Appliances, LG, Electrolux and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently manage both employed and contracted technicians. ServicePower also offers a fully managed network of contracted service providers to enable on-demand and rapid field-service delivery in hard-to-reach locations across North America and Europe. Deliver faster, smarter service to your customers with our integrated field service management suite. Our self-service consumer portal empowers and delights customers with real-time job status updates, field worker location, and two-way communication that improves visibility throughout the service lifecycle, from wherever they are.
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OptimizeMyDay
Optimize My Day offers first-class solutions for mobile processes that are at the core of the value-added chain. The high-performance cloud solution optimizes routes and schedules, customer interaction, as well as all other aspects of mobile processes. Our cost-effective solution is easy to implement and integrates seamlessly into your existing IT infrastructure. Ready for immediate use. Field-service route planning must be dynamic to be efficient. The objective is to reduce travel times, thus allowing for more contact with customers. Our route-planning software supports your field staff: They are offered an immediate overview of which customers they need to visit. Less time on the street, more time with the customer. OMD Go takes over the mobile order management duties for your sales-force operations, for sales reps, technicians, and service employees alike. They just need a mobile device with Internet access.
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eServiceTicket
Our mobile-based solution is intuitive enough to make a technician of any skill-level an"A-level" communicator. With our "Least amount of taps" solution; technicians complete service tickets, purchase orders, job descriptions, parts descriptions, etc... with more ease and greater effectiveness producing an end result that's like no other. The e-ServiceTicket App is the all-in-one platform offering optimal features that are more effective and built for your specific needs. Designed by Field-Service experts to make managing details quick and easy. eServiceTicket was designed as a mobile-first-based field-service solution. With Smartphones taking the role of the all-inclusive device, being a mobile-first solution offers tremendous value. The Company web portal is used by a company's support staff to help manage customers, jobs, and workers. The Administrative web portal is used by a company's administrator to control and manage their Company Account.
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Orcatec
Leading software for service industry, e.g. HVAC, Electrical, Plumbing, General Contracting, Carpet Cleaning, Gates, Fences, Windows, Hair and Beauty Salons.
All MUST HAVE features gathered in one place to run successful business.
Create and dispatch appointments.
Distribute work for your team through unique system of work planning.
Time Cards.
Protect yourself from negative reviews with a special service.
GPS tracking of employees.
Route optimization.
Very low credit card processing fees!
Your business is unique therefore, Orcatec enables you to tailor the software to exactly how you want it to maximize the profitability.
We offer live onboarding and training for you and your team.
Custom software development for your business to be able to solve specific challenges that prevent you from being the best at what you do.
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Integrations
No integrations listed.
Company Information
Applicat Technologies
Founded: 2010
Israel
applicat.com/solutions/field-service/
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Product Details
Platforms Supported
SaaS
Support
Online
Hormiga Product Features
Field Service Management
Contact Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Scheduling
Time Clock
Billing & Invoicing
Contract Management
Customer Database
Electronic Signature
Quotes / Estimates
Routing
Service History Tracking
Work Order Management