Audience
Professional communities, Alumni networks, Incubators, Interest-based communities of all sizes from all countries, and all languages.
About Hivebrite
Unlock the potential of your community with Hivebrite, the most advanced all-in-one community management and engagement platform. Easy to set up and fully branded to match your colors, Hivebrite helps you build brand engagement and create opportunities for your private community. Manage your member database, centralize the communication with your members, create events and collect online payments, all from a single user-friendly interface.
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Hivebrite Verified User Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Terrible Customer Relations" Posted 2022-09-21
Pros: Good idea for a new market. Their sales team doesn't communicate well and will say what they need to get you to sign up.
Cons: There is NO way to cancel even if you don't use it. I cancelled on day 1 of implementation because I found out they don't have the functionality I was sold but offered an insufficient work around. After cancelling via email I didn't hear from their sales rep for weeks. But when he got back he informed me that they would not cancel the agreement. Even though I didn't use the software for a week they are still sending me to collections for $10k. I'm a self funded start up company. This could ruin my business. They don't care.
Overall: This company has moral and ethical issues in question. I recommend choosing another SAAS. Their product is average at best with many other options in the market. Considering what they're willing to do to a startup like mine I wouldn't trust a word or promise they make. These kind of business practices are despicable but they seem to be proud of their actions. Their emails show no regard for common decency or genuine customer care.
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