Audience
Companies seeking a solution to improve customer service experience
About HearRo
Companies struggle to connect with their customers in a highly personalized yet efficient way through a traditional call center approach. And sadly, most customers have given up expecting to get good service over the phone or internet. HearRo redefines what a phone system can be by leveraging blockchain technology to create secure digital identities, which allow for effortless communication and a more personalized customer service experience. Most existing phone, chat and messaging systems built for call centers are surprisingly out of date and behind the times. When we call customer service, we have to endure a seemingly endless cycle of menu options, waiting on hold, repeating information, transfers and starting over.