GuestCentrix Integrations

Idealpos is the first choice for Point of Sale Software & Hardware. Idealpos offer modules and features to help you with the day-to-day operations of your Retail Business. Our popular features and modules used by Retail are a customisable POS Touchscreen Interface, Stock Control, Reporting, User Permissions and many more. Access your Idealpos 7 Reports Online, anywhere, anytime. All you need is a smartphone or tablet with an internet connection to keep tabs on your daily takings, performance and compare your selected period's performance to previous equivalent periods. Idealpos offer many modules and features to help you with the day-to-day operations of your Hospitality Business. From modules such as Restaurant, Room Reservations, Gaming, Loyalty, Bar Tabs and many more. Read about them in our Hospitality Brochure.

Contactless solution for the smoothest guest journey imaginable. MyStay is a solution that will raise your services and revenues to a brand new level. For both hoteliers and travelers. We are proud that MyStay Free Contactless Kit was chosen by the United Nations World Tourism Organization (UNWTO) supported by the World Health Organization (WHO) as the most complete worldwide solution to mitigate COVID-19’s impact on tourism. Engage your guests with a warm welcome and offers they can use before they even arrive, i.e. hotel transfer. Lead guests to a page with a smart catalogue of your services and all the useful information they may need. Let your guests quickly find what they need and order it by one click on their mobile phone or a computer. Cut the wait time at the reception with easy online check-in. Allow guests to fill out forms comfortably in advance. Show your guests great places to visit in vicinity of the hotel with customizable map ready for mobile phones.

The most flexible payment collection tool. Automatically take full or partial split payments according to due date. Automatically Charge/Refund based on a booking’s cancellation policy or your specified refund policy. Create Payment link with 1-click and share with your customers via email, SMS, Messenger chatbot, etc. For guests, it is fast and convenient. For you, it eliminates the costs, delays, and non-payment risks of manual billing. With automated payment collection based on cancellation policy. You would not worry about fraud customers, disputes and chargebacks for your business with our Chargeback Protection feature. Give guests frictionless reminder and ability to add or change payment method. Easily identify reservation status visually and export reports to CSV files.

Reliable, ultra-secure digital key solution for independent and branded hotels, tailored to guests and efficient for you. Enhance your guests' experience and ease the workload on staff. Through robust automated testing in our robotics testing lab, we ensure that our digital key technology is the most performant and reliable in the industry, which means happy guests and less stress on your staff. Whether you use our app or your own app, we can support your digital key solution needs. While not required, Openkey works best when integrated with your property management system. OpenKey is the largest independent digital key provider in the hospitality industry. Our team boasts extensive experience in providing technology solutions to the hotel industry, and we strive to consistently deliver the most cutting-edge, user-friendly, and dependable solutions to enhance your guests’ experience and streamline your operations.

Point Of Sale. Exceed POS from H&L provides you with total control and transparency over the food and beverage side of your operation. Ultimate customization. Customize your point of sale to simplify your everyday work. Easily add products, set prices, and link up your payment systems and printers. Manage your inventory. H&L’s integrated stock control POS Software system handles both beverage and food items with simplicity and ease. Stocktakes can be performed on the POS. The completed count is processed and sent to the Stock module for review and processing. Available portions. Let your system handle your available portions for a shift, with your staff able to view it on every POS. Stock Batches. Allows staff to record delivery of stock. Info such as quantity, weight and temperature can be recorded. Drive incremental sales. Improve staff performance.

Move beyond canned reports and help your revenue managers to become strategic thinkers. Meaning that they are not only drilling down into the data, but also asking well-informed questions that generate deeper insights and make an impact. Gain visibility into every corner of your business. Ensure that you’re working with the most accurate, complete, and reliable data with advanced anomaly detection and automated integrity control. Onboard swiftly so you can access your data without missing a beat. Work with a dedicated support team to ensure your reports are accurate, secure, and ready to go whenever you need them. The strategies you develop are only as strong as the data behind them, and without the right tools, pulling information from across your organisation into a single, workable database is no easy feat. That’s why our suite of tools will take you from data extraction all the way to making profitable decisions.

Driven by Power BI, Revintel provides total revenue analysis that transforms your disparate datasets into actionable business intelligence. Spend more time on analysis and strategy rather than acquiring data. With 55 standard out-of-the-box reports and Revintel’s BI solution, Compose, seamlessly create your own custom brand-matched interactive visualizations in a variety of formats. The easy-to-use interface promotes cross-team collaboration. Marketing can view real-time campaign performance; sales can monitor negotiated accounts by tracking performance at the rate code level; and, of course, revenue managers can view the full picture of ancillary and room revenue at the agency, corporate and portfolio level. The easy drag & drop functionality for reports makes it simple for anyone on your team to build and analyze custom dashboards and reports in just minutes – no complex spreadsheets or programming required.

Build long-term relationships with your best guests by rewarding them with uniquely personalized experiences that keep them coming back. Cendyn Loyalty, powered by our award-winning content management system (CMS), enables you to seamlessly manage your own content, images and offers. Multiple program types are supported including stay, nights, recognition, birthday and surprise and delight for any type of hotel or brand. Allow members to use their social media credentials to sign in, view loyalty status, redeem rewards, receive offers and more in a personalized, members-only portal. Determine the redemption process that fits your business requirements and your guests. With our reward management capabilities, recognize your loyal customers with points, vouchers, touchless gift cards, and more. Deliver customized, dynamic multilanguage communications and recognize members with personalized offers, member rates, reward notifications and more.

It’s a great tool to get more revenue. It’s enough that you’ll have 2 guests a day and you’ll get your ROI out of this platform. Choosing EasyWay was the best business decision I have ever made. It is constantly exceeding my expectations. It has boosted our revenue, staff efficiency and guest satisfaction. EasyWay has been proven beneficial in our constant efforts to improve in providing a seamless experience to our guests and deliver true hospitality. Engage with your website visitors and increase direct bookings with a customizable web chat. Gain insight into your operation and guest experience from our analytics.

Altitude is the all in one smart hotel platform built to simplify the process - we're providing you the building blocks to succeed. Empower We want to help in minimising manual management, and empower the hospitality industry to drive for results in all aspects of the business. We believe you don’t need all the fancy stuff to be successful, it’s about offering thrifty solutions that captures the guests, drives growth, and is easy to manage. Escalate Maximise your ability to boost your business with easy solutions that allow guests to pick and choose their stay experience. Give your guests the control to drive additional revenue with upsell & cross sell, ordering services, and direct bookings. Engage Connect with your guests at any time with real-time communications tools such as direct SMS messaging, push notifications and ordering service requests. Our contact-less mobile and web portal tools make it easier for guests to explore your hotel before their journey has begun.

Let Your Guests Bid On Room Upgrades GUEST JOURNEY 1. Guest Receives Pre-Stay Email Shortly prior to their arrivals, your guests receive an automated email offering them the chance to enhance their experience in your hotel. 2. Guest Bids On Room Upgrade… By moving the slider, your guests can place a bid for one or several room types. The hotel decides if to accept or deny the upgrade offer. If the offer is accepted, the guest will receive an upgrade for the additional price. If the offer is denied, their reservation remains as it was. 3. ...And Purchase Extra Services Offer your guests the chance to purchase additional services from a customised guest service menu.

Revolutionized profit optimization for hotels and casinos, offering unparalleled insights and flexibility. Cendyn Guestrev® revolutionizes profit optimization for hotels and casinos, offering unparalleled insights and flexibility. Our solution combines science and automation to deliver precise pricing suggestions at every level, empowering revenue managers to personalize pricing effortlessly. Streamline your strategy with real-time adaptability and boost profits across all segments. Total profit optimization Evaluate and understand your property’s mix of revenue and profit centers holistically and more strategically with up to nine categories of ancillary revenue, custom to your hotel. Dynamic pricing solutions Cendyn Guestrev provides open pricing recommendations by room category and market segment. It analyzes demand velocity for each room category independently.

Built specifically for the hospitality industry, Cendyn’s CMS deftly manages content and scales with your growth. Drive website engagement and urgency with robust personalization features and easy to use administrative functionality such as room configuration, rate adjustments, booking widgets and more, to convert lookers into bookers. Our state-of-the-art cloud hosting platform allows us to provide secure, lightning-fast download speeds using CDN technology and a 99.9% uptime guarantee with half second response time to any customer worldwide. Use rich guest profile data to define and segment target audiences based on past stay history, preferences, loyalty status, guest lifetime value score and more. Rules-based automation combined with sophisticated personalization and upsell opportunities allow hoteliers to learn more about their guests, enhance loyalty and drive revenue across their business.