GuestCentric Integrations

Meet RoomRaccoon, the leading hotel management system for independent hotels. RoomRaccoon’s all-in-one hotel management platform empowers hoteliers with all the tools they need to maximize revenue, streamline operations, and delight guests at the click of a button. With RoomRaccoon, hotels can say goodbye to complex integrations and access a property management system, channel manager, booking engine and payment platform – all in one place! RoomRaccoon knows that each property is one-of-a-kind, and with its extensive application marketplace, hotels can easily integrate with their favorite tools to create a truly tailored hotel management system that works for them. Try it for free for 14 days.

WebRezPro is a feature-rich and powerful cloud property management system [PMS) purpose-built for the hospitality industry. Trusted by lodging operators since 2003, WebRezPro serves a wide range of hospitality segments such as inns, hotels, lodges, campgrounds, cabins, hostels and vacation rentals. More than just a reservation system, WebRezPro helps property managers effortlessly handle front desk, housekeeping, reservations, and accounting via a single interface.

Expedia is one of the world’s leading full-service online travel brands helping travelers easily plan and book travel from the widest selection of vacation packages, flights, hotels, rental cars, rail, cruises, activities, attractions, and services.

For-Sight Guest Engagement is a Marketing and Hotel CRM solution designed to enhance your guest experience by driving direct bookings, enhancing your data and maximizing your marketing. Our solution harvests data from your Property Management System (PMS) and other core transactional hotel systems including Point of Sale, Reputation Management and Wifi registration to name a few. It then consistently assimilates information to create a central source of truth for each guest and their journey through every hotel touchpoint. Run deep dive queries on your data with our easy to use and intuitive Query Engine. Save and schedule regular queries to save you time. Segment your data to allow you to deliver personalized omnichannel communications to your guests, enhancing their experience and driving upsell opportunities. Delivering a personalized guest experience not only encourages brand loyalty and direct bookings but also delivers greater ROI on your marketing and less reliance on OTAs.

We display incentives in the form of personalized messages to each user, increasing the likelihood of generating a booking directly on the hotel's website. Our clients see an increase in revenue of 30% or higher. We boost hotel revenue & maximize occupancy directly on your hotel website. Sometimes things really can be that easy. Our team handles the full installation for you, all you have to do is watch how your hotel’s direct bookings instantly increase. Our smart notifications tool helps hotels increase their revenue online by converting more users into guests. It uses AI to match a user’s booking intent with the hotel’s inventory priorities. Our smart tool matches your website visitors' booking intent automatically with your hotel’s inventory priorities. This way, we secure an individual user experience while optimizing your occupancy. Our smart tool understands your website visitors’ individual booking intentions when they come to your site.

Hotelinking is the first 100% contactless suite of tools for the hotel sector, designed to digitize the guest experience. It offers solutions such as AutoCheckin, an online check-in system that allows guests to register at the hotel from any device. It is fully automated and without the need for receptionist intervention. This web-based tool enables guests to scan their passports, sign documents, pay their bills, select their room, check out, and more, without downloading an app. It accommodates travelers with reservations from any channel (direct web, tour operators, OTAs) to check in online, significantly easing the reception's workload. Additionally, Hotelinking's Captive WiFi Portal gathers information that enables hotels to maintain constant contact with guests and understand their needs. Through automated features, hotels can disintermediate thousands of reservations, promote their brand, increase guest satisfaction, and improve their online reputation ranking.