Audience

Mid-sized to large companies that want an entire rewards and loyalty program infrastructure

About Giift LBMS

End-to-end infrastructure to build scalable customer loyalty programs. Manage everything from loyalty program creation and onboarding of customers to having an omnichannel interface and driving customer engagement and delight. Offer your loyal customers over 10 million redemption options ranging from travel and booking, gift cards, merchandise, experiences, charity and donations, and much more. Stay in control of your loyalty system with on-premise deployments. Rest assured that your data is safe and secure with you. Build a loyalty program that is truly global, with our multi-language support. Cater to a wide audience from a single platform. Get timely and effective support at every step with stringent SLA commitments and a conversational AI interface to resolve queries​. Deploy loyalty programs across channels to build a unified customer experience and get cross-channel insights and data.

Pricing

Free Trial:
Free Trial available.

Integrations

API:
Yes, Giift LBMS offers API access

Ratings/Reviews - 2 User Reviews

Overall 3.5 / 5
ease 3.5 / 5
features 4.5 / 5
design 4.5 / 5
support 4.0 / 5

Company Information

Giift
Founded: 2012
Singapore
www.giift.com/en/lbms

Videos and Screen Captures

Giift LBMS Screenshot 1
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Product Details

Platforms Supported
SaaS
iPhone
iPad
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

Giift LBMS Frequently Asked Questions

Q: What kinds of users and organization types does Giift LBMS work with?
Q: What languages does Giift LBMS support in their product?
Q: What kind of support options does Giift LBMS offer?
Q: What other applications or services does Giift LBMS integrate with?
Q: Does Giift LBMS have an API?
Q: Does Giift LBMS have a mobile app?
Q: What type of training does Giift LBMS provide?
Q: Does Giift LBMS offer a free trial?

Giift LBMS Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
No-Card Loyalty System
Rewards Management
Member Portal
Membership Management
Referral Tracking

Employee Recognition

Manager-to-Peer Recognition
Rewards Catalog
Rewards Points
eCards
Goals
Leaderboards / Activity Tracking
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Social Recognition

Giift LBMS Additional Categories

Giift LBMS Reviews

Write a Review
  • A Xoxoday Plum User
    Founder & CEO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Unclear FX rates & hidden fees"

    Posted 2023-04-17

    Pros: Lots of brands, instant access and friendly service. Their web UI has improved greatly in their new product Plum vs their previous products.

    Cons: They hide the fact your funds are being converted to INR currency, and you are charged bank fees from their bank along with FX fees of 1.5% or higher when exchanging from your prepaid balance. API documentation isn't very clear.

    Overall: We have been using this product for nearly 4 years until we realized we were being unfairly charged for incoming wire transfers and they were hiding this from us since they converted everything to INR/points so it wasn't clear.

    Read More...
  • A Xoxoday Plum User
    CFO
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Plum - The one stop shop "

    Posted 2020-06-11

    Pros: 1. It offers a variety of ways to express recognition towards an employee or peer.
    2. Different types of Rewards, coupons, Tokens etc are present.
    3. Easily Redeemable

    Cons: Nothing.

    Quite happy with it.

    Suggest it to all.

    Overall: Amazing, it's been a good experience using this platform to handle my R&R requirements. I can sense the motivation boost it has provided in my team.

    Read More...
    1 user found this review helpful.
    Reply from Giift LBMS
    Posted 2021-10-19
    Hi, Thank you for taking the time to review Xoxoday Plum on SourceForge. We deeply value your association with us. All the best :)
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