Ruby
Ruby’s here to answer your calls and connect with your website visitors, so you can focus on your business. We never call in sick. We never go on vacation. We are always on. From full-time to just-when-you-need-it, Ruby’s virtual receptionists have got you covered—making the most out of every customer conversation. Ruby can work as a full-time extension of your team. Call answering, routing and transferring, customer intake, messages, and more are all included. Send calls to Ruby, straight to you, or any other number you choose with call forwarding. Have us hold calls with one tap, or set Ruby as backup—we’ll answer only if you don’t. Update receptionists on your preferred call answering instructions with the status function, sync your day’s schedule with your call handling using Ruby’s calendar integration, and provide messages you’d like relayed to your callers.
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AnswerFirst
Our Virtual Receptionists work 24/7 at a fraction of the cost of a full-time receptionist working 40 hours a week. Statistics repeatedly show that there is an 80% chance a caller will not leave a message on a voicemail system and that most will hang up after 5 rings. Many businesses combat this issue by outsourcing traditional telephone reception services. Our professionally trained Customer Service Representatives can answer your phone calls just as you would. They can also transfer calls to your office extensions, mobile phones or take detailed messages and promptly deliver them. Whether you choose to outsource 24/7 or just when needed, we are here for you when you need us. Whether you’re missing revenue generating calls or important customer service calls, missing important phone calls can cost your business money. AnswerFirst’s Customer Service Professionals handle triaging, processing and delivering your emails as well.
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Davinci
Smart, friendly, and available when you need them to be - live receptionists represent your company, your way. First Impressions Count™! Davinci gives you a dedicated toll-free 888, 855, 866, or 877 number, which can be applied to your phone or fax line. Should you ever need more numbers, we can easily cover as many as you prefer. Live virtual receptionist answering services help take care of your customers when they (and you) need it most. A live receptionist answering service is when a live receptionist acts as the bridge between you and your callers. With Davinci’s call screening and call forwarding service, each one of your telephone calls is screened and routed by a friendly live virtual receptionist. Davinci provides an easy-to-use business grade voicemail management system, enabling you to add your own custom hold music and transfer messages, voicemail, or introductions.
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Conversational
Callers expect prompt communication. We handle the expectations so you can delight them with your service. North American-based virtual receptionists answers like they are sitting in your office. Your attention is the core driver of your business. We help you keep your attention where it matters. Someone calls your business during the time you have designated for Conversational to answer. A Conversational receptionist answers the call with a custom greeting representing your business. The receptionist follows your call instructions, setting an appointment, answering common questions, taking messages, and more. Receive messages, call details, and display new appointments instantly in your calendar.
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