Fresa XPress

Pros: Fresa Gold is its all-in-one solution designed specifically for freight forwarding and logistics companies. The platform excels in offering an intuitive and user-friendly interface, which significantly reduces the learning curve for new users. Its ability to automate critical tasks like documentation, invoicing, and shipment tracking has made a noticeable improvement in our operational efficiency.

Cons: At times, the system can be slower when handling larger datasets or during peak usage hours. Optimizing the performance, particularly when generating reports or processing bulk data, would make a big difference in efficiency.

Overall: The integration of multiple features such as financial management, CRM, job costing, and comprehensive reporting into a single system is particularly remarkable. It allows us to have full control and visibility over the entire shipment process, from the initial inquiry to the final delivery. The system also provides real-time updates and analytics, enabling us to make quicker, data-driven decisions.

Pros: Your ability to anticipate my needs and go above and beyond to ensure everything was handled perfectly is truly commendable. It's clear that you take pride in your work, and it certainly shows in the level of service you provide.

Cons: Fresa might struggle with learning and adapting to new software, platforms, or tools that are essential for her role. This could include anything from project management software to specialized industry tools.

Overall: I value your work and am confident that with a few adjustments, the service will be even better. Thank you for your hard work, and I look forward to continuing to collaborate with you.

Pros: Many users find Fresa Gold to have a user-friendly interface that is easy to navigate and use. The intuitive design and layout make it accessible for users with varying levels of technical expertise, reducing the learning curve for new users.

Cons: Fresa Gold provides customization options that allow users to tailor the software to their specific business needs. This flexibility enables companies to adapt the software to their unique workflows and requirements, enhancing its usability and effectiveness.

Overall: Users appreciate the customer support provided by Fresa Gold. The responsive support team is available to assist users with any questions or issues they may encounter, ensuring a positive experience and timely resolution of problems.

Pros: The innovative approach and dedication to excellence exhibited by your team have exceeded our expectations.

Cons: We want to acknowledge the exceptional commitment, expertise, and professionalism demonstrated by your team.

Overall: Your company's ability to understand our specific needs and tailor solutions accordingly have been instrumental in enhancing our services provided by Fresa Technologies have proven to be robust, scalable, and have seamlessly integrated into our existing systems.

Pros: Excellent.. Firstly, I want to express my gratitude for the prompt response I received when I reached out for assistance. It's evident that your team values customer satisfaction and strives to address issues efficiently.

Cons: Nothing. Great job! Your hard work and dedication really paid off. I'm impressed with the Fresa support team and they given timely responses. Really appreciated to your and your team.

Overall: Overall, I appreciate the efforts of your team and the positive experience I had. To further enhance your customer service, I suggest focusing on reducing wait times and improving the accuracy of reference numbers in follow-up communications.

Pros: Immediate response after creating a ticket from Fresa support team.
Especially the team member Abarna. She is always here for my all queries supporting me with solution within seconds
so I didn't get stuck in my work. It's a great time with her while using this Fresa software.

Cons: Sometimes the software logs out automatically. I think this is the only one matter I didn't like in this one. No other problems found.

Overall: Fresa is an amazing software & team with full support even after office hours also.

Am very thankful to Abarna for her valuable support.

Pros: I've been using good review for a few months now and I'm very impressed. The service is efficient and reliable, and their team is always available to answer my questions. They have also provided me with helpful insights into how to improve my reviews, which has been invaluable.

Cons: I've been using good review for a few months now and it's been a great service. It's efficient, reliable, and easy to use. I especially love that I can browse reviews from different sites in one place. The best part is that all the reviews are honest and unbiased - no cons here! Highly recommend it!

Overall: I've been using good review to help my business grow and I'm loving the results. The platform is incredibly easy to use and navigate, with all the features I need. It lets me keep track of reviews, respond to feedback, and even analyse customer sentiment in a few clicks! The cons? So far I haven't found any. Good review has provided me with an unbeatable online presence that will help my business stay ahead of the competition.

Pros: Whenever we faced an issue, the support team sorted out my queries & clarifications.
Thanks again Srini!

Cons: We are not facing any cons in Fresa software. Thanks!

Overall: Thanks for quick support!

Pros: It is always super easy to get in contact with support and they always respond quickly. They are very helpful and supportive. I would recommend them to anyone looking for a company with good customer service.

Cons: Support is the best! It's always there when I need it and can answer any question.

Overall: Support is overall a service that I can recommend for its great customer service, which is always available to help and offer assistance anytime.

Pros: It is always super easy to get in contact with support and they always respond quickly. They are very helpful and supportive. I would recommend them to anyone looking for a company with good customer service.

Cons: None.

Overall: Very good response from Fresa Support team. They solved my query very quickly and it was very helpful to us.

Pros: Presently learning software, it's also user friendly.
Fresa team supports very well.
Cost effective.
Excellent features.

Cons: If we post the voucher, we cant edit the information like date wrongly updated or bank name change etc.

Overall: Fresa support team is very good and polite to support.
Immediately addressed our queries and solved on time.

Pros: Easy access for all shipments. Tracking and follow up with clients is easy with Fresa. Mr. Srinivasan helped us for solving this query.

Cons: We don't see any cons. Nothing to say. Everything is fine. So there are no cons.

Overall: We are happy with customer service and Fresa service. Easy access for all shipments.

Pros: Nice support great application, I admire the accounting and operation oriented modules and reports in Fresa.

Cons: There is nothing big other than the need to automate some options.

Overall: Nice application to use, friendly staff and user friendly software, swift action by the support staff.

Pros: Good software to use.

Cons: Nothing to say. Everything is fine. So there are no cons.

Overall: Best support team. All queries has been solved quickly. All clarifications are given in the help desk support.

Pros: Looks good, easy to Navigate. I do not have more to comment.

Cons: Looks good, but the data what need to be seen is not relevant on some pages.
Like - RMLDOM- is domestic job and has only Airline details.
When Invoice -Client name does not show on any page.

Overall: Good, needs to work on relocation company needs.

Pros: We are using Fresa software and their services for more than 5 years, support is very good. We are using sales, customer service, operations, documentation with finance module. All reports we are generating from the system itself.

Cons: Integration with India customs is required to handle the CHA operations.

Overall: Very good service provider for freight forwarding, shipping and logistics industry. Fresa is handling all IT requirements in one place for freight forwarders.